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Travellers' Choice2023
RATINGS
Food
Service
Value

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PRICE RANGE
C$12 - C$24
Special Diets
Vegetarian Friendly, Vegan Options, Gluten Free Options
Meals
Drinks
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Traveller rating
462
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51
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23
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All reviews burger fries chicken salad wings measuring cups juicy lucy gluten free clifton hill toppings bun server racking sides niagara falls gravy
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Reviewed March 3, 2024 via mobile

My fiance and I have visited this location a few times now and we always get excellent service and are always satisfied with our food! My fiance is vegetarian and always enjoys this spot, I believe she gets a portobello mushroom burger. I get something...new every time and I always enjoy it. So many amazing, unique options, fantastic menu. Can get busy at times, but worth it.More

Date of visit: August 2023
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Reviewed February 23, 2024

We visited the establishment on the strip in Niagara Falls Ontario, great food with a great taste. I had the elk and it was pretty good. 1 person had the impossible and his rating was 5 of 5, the other 2 people had the elk...as well they both highly recommend this place. Sorry for the eaten food in the pic. Thought about the pic late and the fries were bottomless.More

Date of visit: February 2024
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Reviewed January 8, 2024

Been wanting to try this place for a while. The food was pretty good but expensive for what it was. Burger and fries for $30 bucks. Although I imagine that has to do with it being in a tourist area. Might go again but it...wouldn't be my first choice.More

Date of visit: January 2024
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Reviewed January 5, 2024

$29 for a burger and rings. Not a double patty burger. Not the fancy beef burger. Just a burger. Not worth the money. Burger was just ok. Nothing special. Was really looking forward to a beautiful tasting burger for this price. Rings were so heavily...battered you could hardly get to the onion. Crispy for sure - way way overkill. Ordered via SkipMore

Date of visit: January 2024
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Reviewed September 7, 2023 via mobile

Delicious food and large portions, especially of poutine w maple bacon which we ordered as an appetizer but could’ve easily been a meal for 2! Fun atmosphere. Very careful about gluten & other food sensitivities. Our waiter, Wyatt, was top notch too! Highly recommend.

Date of visit: September 2023
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Reviewed September 4, 2023 via mobile

We enjoyed the food and the opportunity to customize a burger, great feature. My elk burger was tasty, the sweet potatoes fries crispy. The place is a bit too noisy for my taste, but there are quieter places where one can sit and have a...conversation. Overall a good experience, we’ll be back.More

Date of visit: August 2023
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Reviewed August 7, 2023 via mobile

The name should change to the Worster! Even for free I don’t eat again this burger.. The service was good and the place is nice

Date of visit: August 2023
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Reviewed July 30, 2023 via mobile

Our two families (9 people) stopped in for dinner on a busy Saturday night. We were treated to an excellent dinner and service. Our server Holly was amazing. Totally worth a try if you like excellent burgers.

Date of visit: July 2023
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Reviewed June 24, 2023

We went here for a late lunch when we were in the Clifton Hill area. It is a really awesome burger joint. All the burgers and other sandwich items have unique names, like Pig Bang Theory, Hog Wild Pulled Pork, War Pig, etc. I had...the Hog Wild Pulled Pork, while my husband and grandson had the Smokey Mountain burger. The burgers were huge, well worth the slightly higher price. There was enough left over for a late supper. To go with the burgers we shared 3 sides: onion rings, sweet potato fries, and regular fries. All were first rate, but the onion rings were to die for. Last of all, my grandson finished the meal off with an Oreo Cookie shake that he said was fabulous. It made me want to order one as well, but I was too full. Our server for this outing was Levi, and he was excellent! He was attentive, but not overbearing, and gave us info about lots of the menu items. If I lived in this area, I would definitely be returning.More

Date of visit: June 2023
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Reviewed June 15, 2023

Good spot great burgers, nice decor. Burgers were great and cooked to perfection. So many different ones to choose from.

Date of visit: June 2023
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Reviewed June 12, 2023 via mobile

The best burgers and sandwiches in the area! Nice atmospheric abs location. God drink specials and really good apps. Not just burgers, chicken and salads also available.

Date of visit: June 2023
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed June 6, 2023 via mobile

Three of us all had different burgers, and not one was disappointed! The wrecking ball appetizer was outstanding! Cheese curds wrapped in bacon and deep-fried. Good place for different burgers. Good cocktails, too!

Date of visit: June 2023
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed May 29, 2023

Expensive but it is Niagara. Nowhere to park because it’s along the strip. It does have an outdoor patio which is nice but too expensive for a burger. We got 2 burgers with fries as sides (no drink) and a chicken salad for $82+ and...waited for 30 mins for take outMore

Date of visit: May 2023
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Reviewed May 17, 2023

After spending the day enjoying all the cheesy activities that Niagara Falls has to offer, we were starving and needed something hearty and satisfying to eat. The Works was open late and had immediate seating, so we stopped in. It's located right in the middle...of the most touristy area of NF, so be aware that this means three things: the prices are ridiculously high, the service is poor, and the food is mediocre. Have I had better burgers? Of course. Have I had worse burgers? You bet. The Works is there to serve tourists, and they probably don't care if they get repeat business. I wouldn't eat here again, but it wasn't the worst experience I've ever had. We started out with the Wrecking Balls appetizer, which sounded good on paper but was executed poorly. They were smaller than we expected, and the presentation was extremely unappetizing. See my photos: they tasted as bad as they looked, unfortunately. Next up were the burgers. I got a Juicy Lucy, which was a beef patty stuffed with cheese. I'm really glad it had something inside it to give a bit of moisture, because my burger was burned to a crisp! I don't mind well done meat, but this was ridiculous. I did enjoy my sweet potato fries, and the pickle and onions on my burger were decent quality. Hubby had a bacon burger and didn't think too much of it, but he's not a burger lover like I am. He also found the meat to be dry, but of a decent quality. He did like the fries, but we both wished they had been served hotter. The service was super slow, and our server ignored us for the majority of our meal. We ordered diet sodas and he brought regular sodas, but never came back by so we could correct his mistake. I was irritated that we paid for drinks that we couldn't even get a refill on. I did like how the sodas were served in measuring cups, but it's a gimmick that isn't great for the customer because they barely hold any liquid. Our check for two sodas, two burgers with fries, and a shared appetizer came to $69 before tip. Way overpriced for what you get. This wasn't an inedible meal, and my 3 star rating is more than generous. But I'm taking into account the touristy location and the other options that are far worse than this one.More

Date of visit: May 2023
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Reviewed March 15, 2023

The Works is my go to place to have a safe gluten free meal. I have eaten here numerous times. I ordered the B.A.B. Burger with bacon on a gluten green bun. The fires are delicious and cooked in a dedicated fryer. Staff are knowledgeable...and understand gluten free protocols. Highly recommend. The food is delicious!More

Date of visit: March 2023
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Questions & Answers
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Cuencathom
June 13, 2017|
AnswerShow all 3 answers
Response from tomf701 | Property representative |
I'm sorry for the inconvenience....we had trouble with our trip advisor hours of operation. We are opened every day Sunday to Thursday 11:30am -10:00 pm summer hours. Hope this clarifies things....thank you and hope to see... More
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huckster
January 17, 2017|
Answer
Response from tomf701 | Property representative |
Hi Huckster....yes we do have a liquor license and yes we can accommodate 8-10 woman. If you know for sure if and when your coming could you reply to me so I can get it down as a reso... Thanks for question and have a... More
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TropLuxVaca
May 2, 2016|
AnswerShow all 8 answers
Response from tomf701 | Property representative |
Hi Trop....sorry this took so long. Some great advice from our past guests and others who have a peanut allergy. We take this very seriously and have practises in place to ensure your safety. We do not cross contaminate and... More
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THE WORKS CRAFT BURGERS & BEER, Niagara Falls - 5717 Victoria Ave - Updated 2024 Restaurant Reviews, Menu, Prices & Restaurant Reviews - Food Delivery & Takeaway - Tripadvisor

Frequently Asked Questions about The WORKS Craft Burgers & Beer

Yes, The WORKS Craft Burgers & Beer offers takeaway services.

Yes, The WORKS Craft Burgers & Beer offers delivery services.

The WORKS Craft Burgers & Beer is rated accordingly in the following categories by Tripadvisor travellers:
  • Food: 4.5
  • Service: 4.5
  • Value: 4