We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

The Works Gourmet Burger Bistro

5717 Victoria Ave, Niagara Falls, Ontario L2G 3L5, Canada
+1 905-357-9675
Website
Share
Save
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
Overview
  • Excellent66%
  • Very good24%
  • Average6%
  • Poor2%
  • Terrible2%
Travellers talk about
“burger” (343 reviews)
“fries” (75 reviews)
“ground turkey” (5 reviews)
Closed Now
Hours
CUISINES
Barbecue, Grill, Vegetarian Friendly, Gluten Free Options
PRICE
$$ - $$$
RATINGS
Service
Food
Value
LOCATION
5717 Victoria Ave, Niagara Falls, Ontario L2G 3L5, Canada
All Details
Write a ReviewReviews (562)
Traveller rating
Traveller type
Time of year
Language

1 - 10 of 498 reviews

Reviewed yesterday

So we stopped in here for take-out after visiting Nightmares down the street. There were a lot of selections to pick from. We may have just picked the wrong choice. I thought the burgers were overdone and the taste was just okay!

Thank TravelDivaNay
Reviewed 3 days ago via mobile

My family had a great lunch at The Works today. Tammy the waitress was very helpful at making sure our family of 3 celiacs had a safe and delicious gluten free lunch. Dedicated fryer for fries and very soft gluten free buns. Would definitely go...More

Thank Mark W
Reviewed 3 days ago via mobile

I had Sum Young Guy Burger with Waygu beef. Great food and great service. Happy we stopped here as this place has a good selection of burgers we don’t see in Texas.

Thank Dainyell W
Reviewed 5 days ago

Liked the burgers ! so much choices. service was a bit long in our cases but waiters kept us posted. 5* for this kind of restaurant. we liked it

Thank Antoine L
Reviewed 5 days ago via mobile

We went last night, 15 mins before closing. They didn’t hesitate at all to seat us. The burgers were amazing. Such a wide variety of options for how to top your burger. Perfect dinner for kids. And the chocolate shake to wash it down was...More

Thank Stacie29
Reviewed 1 week ago via mobile

Nic was very helpful in suggesting a delicious burger. Elk burger was superb! Great overall experience. Food, ambiance, friendliness all wonderful!

Thank Pamela R
Reviewed 1 week ago via mobile

My husband and I visited Niagara Falls for the first time this year. Finding The Works was a highlight of our trip! Our waitress, Carrie, was amazingly knowledgable of the establishment's history and present locations. We had such a good time chatting with her and...More

Thank Julie S
Mario C, Owner at The Works Gourmet Burger Bistro, responded to this reviewResponded 2 days ago

Thanks for the great review Julie. Glad we were the highlite of your trip. I will certainly let Carrie know about your nice comments re her service. Safe trip home....your review is greatly appreciated.

Reviewed 1 week ago via mobile

Huge oversized selection. My Burger came without any salad and only bbq sauce (no mayo, aioli or whatever). Thus a quite dry burger. Meat was ok. Nothing special. No outstanding taste. Fries poutine were good. Washroom quite dirty. Overall max. 3 Stars.More

Thank Hans W
Mario C, Owner at The Works Gourmet Burger Bistro, responded to this reviewResponded 1 week ago

Thank you for your review Hans. As I mentioned in my last few responses...we have been in a flux with our new management team and believe we are finally there so that the real WORKS experience will be back. The dirty washroom comment really hurts...More

Reviewed 1 week ago

The decor was pretty cool. The burger selection was AMAZING and food was pretty good. BUT the service was ridiculously slow ... even with 13 people in my party I expected a little wait. No problem. BUT when people who came in well after us...More

Thank Bonnielt23
Mario C, Owner at The Works Gourmet Burger Bistro, responded to this reviewResponded 1 week ago

Thank you for your honesty Bonnie...we have been in a flux with our new management team and believe we are finally there so that the real WORKS experience will be back. The dirty washroom comment really hurts because we pride ourselves on cleanliness.This is no...More

Reviewed 1 week ago via mobile

the hubs and I had a good experience.our burgers were good except my husband asked for cheese and it ended up not having any cheese. Our server was enthusiastic and attentive. They also didn’t have any angry orchard, although the menu said it did but...More

Thank RC7811
Mario C, Owner at The Works Gourmet Burger Bistro, responded to this reviewResponded 2 days ago

Thank you for your review Rc...appreciated

Nearby
Nearby HotelsSee all 127 hotels in Niagara Falls
Pilgrim Motor Inn
1 review
.07 km away
Thriftlodge Niagara Falls at the Falls
261 reviews
.09 km away
Blackstone Inn
36 reviews
.10 km away
Days Inn & Suites - Niagara Falls Centre St. By the Falls
2,342 reviews
.12 km away
Nearby Restaurants
BeaverTails Niagara Falls
264 reviews
.08 km away
Remingtons of Niagara
855 reviews
.10 km away
Virsa Fine Indian Cuisine
153 reviews
.07 km away
Nearby Attractions
Niagara SkyWheel
5,360 reviews
.16 km away
Nightmares Fear Factory
713 reviews
.17 km away
Clifton Hill
2,882 reviews
.12 km away
Ripley's Believe It or Not! Museum
1,164 reviews
.10 km away
Ask a question
Questions & Answers
Cuencathom
June 13, 2017|
AnswerShow all 3 answers
Response from Mario C | Property representative |
I'm sorry for the inconvenience....we had trouble with our trip advisor hours of operation. We are opened every day Sunday to Thursday 11:30am -10:00 pm summer hours. Hope this clarifies things....thank you and hope to see... More
1
Vote
huckster
January 17, 2017|
Answer
Response from Mario C | Property representative |
Hi Huckster....yes we do have a liquor license and yes we can accommodate 8-10 woman. If you know for sure if and when your coming could you reply to me so I can get it down as a reso... Thanks for question and have a... More
0
Votes
TropLuxVaca
May 2, 2016|
AnswerShow all 8 answers
Response from Mario C | Property representative |
Hi Trop....sorry this took so long. Some great advice from our past guests and others who have a peanut allergy. We take this very seriously and have practises in place to ensure your safety. We do not cross contaminate and... More
0
Votes
Improve this listing

Restaurant Details

Rating summary
  • Food
    Service
  • Value
Average prices
US$9 - US$14
Meals
Drinks
Restaurant features
Delivery, Takeout, Outdoor Seating, Seating, Waitstaff, Parking Available, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Wine and Beer, Accepts American Express, Accepts Mastercard, Accepts Visa, Digital Payments, Free Wifi, Free Off-Street Parking, Accepts Discover, Accepts Credit Cards
Good for
Kids, Groups, Local cuisine
Open Hours
Sunday
11:30 a.m. - 10:00 p.m.
Monday
11:30 a.m. - 10:00 p.m.
Tuesday
11:30 a.m. - 10:00 p.m.
Wednesday
11:30 a.m. - 10:00 p.m.
Thursday
11:30 a.m. - 10:00 p.m.
Friday
11:30 a.m. - 11:00 a.m.
Saturday
11:30 a.m. - 11:00 a.m.
Location and Contact Information
  • Address: 5717 Victoria Ave, Niagara Falls, Ontario L2G 3L5, Canada
  • Location: Canada  >  Ontario  >  Niagara Falls
  • Phone Number: +1 905-357-9675
  • E-mail
Description
The WORKS has been providing Fresh Gourmet Burgers and Fresh Cut Fries Fries to happy Guests since 2001. The WORKS has been winning many awards for everything from Top Casual Restaurant to of course The Best Tasting Burger 9 Years running. Fresh never frozen hormone free, grain and grass fed 100% Canadian Angus Beef and absolutely NO additives. We are also Vegan and Veggie friendly with a number of Gluten free products. 50 of the Worlds Best Gourmet Hamburgers…Milkshakes made with real ice cream…Cold Premium Beers and Craft beers…Classic Rock Music..It can only be THE WORKS.
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing