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Ratings and reviews

RATINGS
Food
Service
Value

Details

PRICE RANGE
C$20 - C$35
CUISINES
International
Meals
Lunch, Dinner
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Reviews (81)
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Traveller rating
39
16
8
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7
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LanguageEnglish
Traveller rating
39
16
8
9
7
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Reviewed February 29, 2020 via mobile

Was there for Fabulicious! Excellent menu and ambiance! Chef comes out to discuss menu and needs, well prepared great service from Servers and well priced. We’ll be back!

Date of visit: February 2020
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed February 12, 2020 via mobile

We come for the authentic Szechuan dishes and dim sum, but they also offer "North American Chinese" items for those so inclined. The place is nearly empty everytime we come and I can't understand why. The food is so good! We live in Markham and...are surrounded my Chinese restaurants and I can honestly say Chili Jiao surpasses them all.More

Date of visit: February 2020
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed January 16, 2020 via mobile

This place is amazing! We love the food, service and we’re Chinese so appreciate authentic food in NOTL. Dim sum is fantastic!

Date of visit: January 2020
Helpful?2  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed December 11, 2019 via mobile

On a Wed night we went looking for dim sum. And boy did we find a great place. All the food was exceptional, the service was quick, pleasant and fun. We were all thrilled with every aspect of the restaurant. The decor is very pleasant....The wine list is local, congratulations for that. We will return many times and send others. An additional bonus was the staff. We could not have been happier with this evening. Oh, one more thing, the price is quite reasonable. See you soon.More

Date of visit: December 2019
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed October 29, 2019 via mobile

This is the most disappointing dining experience I had in a while. The buffet was widely advertised in the local newspaper as being an inexpensive buffet option for a Tuesday night. We took the bait. We get there and we saw a lot of locals....We even saw a large group celebrating a birthday. Unbeknownst to us, they've been at the restaurant for a bit waiting for the buffet to be replenished. We also waited...and waited...and waited....until we had to notify the only server at that time that there was no food. The replenishment came in trickles which was not enough to feed all the guests. 3 groups walked out and the server didn't even care. This restaurant is supposed to be part of the Vintage group which runs premier hotels here in Niagara on the lake. What a shame this puts such a bad taste literally for locals.More

Date of visit: October 2019
Helpful?2  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
ChiliJiao, Manager at Chili Jiao, responded to this reviewResponded October 31, 2019

Good Afternoon Aimee M I am so sorry that you had a veryvery bad experience. Thank you for taking the time to review your dine with us. Your feedback gives us the information we need to better serve our guests and is much appreciated. I...More

Reviewed October 18, 2019

love the food here. we have been back three or four times and each time the food was great. the service is very nice,friendly and good humored (despite what other people have written). some of the dishes are quite spicy so be careful! beef brocolli...is really really good and not spicy. if you don[t like the food here then you have no palette..go to a food court. we have taken friends and family with us and they all said this was top drawer food.More

Date of visit: September 2019
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
ChiliJiao, Manager at Chili Jiao, responded to this reviewResponded October 31, 2019

Good Afternoon Blackice613 Thank you very much for your time to have a review. Your comments are very important to us. I am glad you had a great experience. I appreciate your compliments about our food and service. I would like to host you again....More

Reviewed October 15, 2019

Went to Chili Jiao for dinner. We ordered the pan fried chive dumplings (yummy), the veggie spring rolls (also yummy), Kung pao chicken, chicken fried rice, beef fried rice and stir fried noodles with chicken. Overall, the meal was ok. However, the food all seemed...very oily. The rice contained corn, carrots and green beans, that were clearly of pre-cut frozen variety. The kung pao chicken was good, we ordered medium spicy and it had a serious kick! The noodles tasted very....smokey, hard to explain. Service was a bit slow. I ordered a Tom Collins and was very disappointed, could not taste gin at all and the drink was too sweet from artificial flavours. Overall, not really impressed and would not likely go back.More

Date of visit: October 2019
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
ChiliJiao, Manager at Chili Jiao, responded to this reviewResponded October 31, 2019

Dear Kristin L Thank you for taking the time to review your experience with us. Your feedback gives us the information we need to better serve our guests and is much appreciated. I am very sorry about the slow services and very limited food provided...More

Reviewed September 9, 2019 via mobile

We had the dinner special as we were hungry and in a hurry. Lots of choice with good Dim Sum as appetizer. The freshest and tastiest dishes I we have had in years. Just excellent and perfectly prepared/served. Service to match as well. If you...want Chinese and are in Niagara this is the place to go!More

Date of visit: September 2019
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
ChiliJiao, Manager at Chili Jiao, responded to this reviewResponded October 31, 2019

Good Afternoon Theodore Thank you very much for your time to have a review. Your comments are very important to us. I am glad you had a great experience. I appreciate your compliments about our food and service. I would like to host you again....More

Reviewed September 3, 2019

Therre had been an excellent eatery in this location so when it appeared to have changed hands and type of food decided to try it. The manager/waiter was willing to answer questions and once we ordered, the food came out fresh and delicious. Recommend the...dumplings.More

Date of visit: August 2019
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
ChiliJiao, Manager at Chili Jiao, responded to this reviewResponded October 31, 2019

Good Afternoon Doug Thank you very much for your time to have a review. Your comments are very important to us. I am glad you had a great experience. I appreciate your compliments about our food and service. I would like to host you again....More

Reviewed August 22, 2019 via mobile

We went to have dinner at this restaurant and had to wait 15 minutes before we saw a waiter. When finally the waiter came he ignored us twice without even acknowledging us. At this point we decided to leave.More

Date of visit: August 2019
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ChiliJiao, General Manager at Chili Jiao, responded to this reviewResponded August 24, 2019

Good Afternoon Desertdread I am so sorry that you had a bad experience. We have no excuses to leave our valueable guests on dry. This is not Hospitlity spirit should be. Your feedback gives us the information we need to better serve our guests and...More

Reviewed August 12, 2019

The food here was very good, but be aware that this is a Sichuan restaurant - and that means most of the dishes are spicy and hot. The interior is nothing to write home about, but the dim sum were fantastic. Worth a stop if...your taste buds can take the heat.More

Date of visit: August 2019
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
ChiliJiao, Guest Relations Manager at Chili Jiao, responded to this reviewResponded August 21, 2019

Good Afternoon willwerks Thank you very much for your time to have a review. Your comments are very important to us. I am glad you had a great experience. I appreciate your compliments about our food and service. I would like to host you again....More

Reviewed August 6, 2019

It's Chinese food for foreigner, not authentic AT ALL. It is kind of similar to the Chinese food you get at food courts.More

Date of visit: July 2019
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
ChiliJiao, General Manager at Chili Jiao, responded to this reviewResponded August 21, 2019

Good Afternoon Dufuzee I am so sorry that you had a bad experience. Thank you for taking the time to review your dine with us. Your feedback gives us the information we need to better serve our guests and is much appreciated. Upon reading it...More

Reviewed August 5, 2019

We had a reunion in Niagara-on-the-Lake, there were sixteen of us including our spouses, one of our classmates the hostess, took us to eat the buffet lunch at Chili Jiao. Aside from the food served on the buffet line, they also served dim sum at...our table. All the food including the dim sum taste so good, we all forgot our diet & just continued eating since the server kept bringing us different type of dim sum such as shrimps, green, chicken etc. They served us ample food.More

Date of visit: July 2019
Helpful?2  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
ChiliJiao, General Manager at Chili Jiao, responded to this reviewResponded August 21, 2019

Good Afternoon Angiebill Thank you very much for your time to have a review. Your comments are very important to us. I am glad you had a great experience. I appreciate your compliments about our food and service. I would like to host you again....More

Reviewed August 5, 2019

We recently moved to Niagara-on-the-Lake( very close to Queen street) from Toronto and were looking for a Chinese Restaurant. To our surprise, Chili Jiao turned out not too far from our place. But the best surprise was the food, not to mention clean and immaculate...setup. We tried their Boiled fish in Chinese pickled cabbage and chili, Sweet and sour potatoes, Ma Po Tofu. I can honestly say that it was the best, authentic Sichuan style Chinese food I have ever tasted, and we have been to a few (a few being an understatement). The waiting staff are very courteous and professional. Guang was so helpful in picking signature dishes form the menu. Looking forward to their Sunday Special, all day Dim Sum.More

Date of visit: August 2019
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
ChiliJiao, General Manager at Chili Jiao, responded to this reviewResponded August 21, 2019

Good Afternoon Greenview_BB Thank you very much for your time to have a review. Your comments are very important to us. I am glad you had a great experience. I appreciate your compliments about our food and service. I would like to host you again....More

Reviewed July 28, 2019

Since moving from the GTA to the Niagara Region, we find it hard to find a new place from our usual dim sum restaurant. We thought of trying Chili Jiao after checking out their menu online and we were impressed for the food quality and...service. Their dim sum menu tastes delish and the presentation were impressive. My husband crave for their chili oil and loves going back to this restaurant just for their dim sum and ofcourse their fried rice. I would definitely recommend this restaurant for locals and tourists that love dim sum.More

Date of visit: June 2019
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
ChiliJiao, General Manager at Chili Jiao, responded to this reviewResponded July 31, 2019

Good Afternoon Amor Thank you very much for your time to have a review. Your comments are very important to us. I am glad you had a great experience. I appreciate your compliments about our food and service. I would like to host you again....More

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CHILI JIAO, Niagara-on-the-Lake - Menu, Prices & Restaurant Reviews - Tripadvisor

Frequently Asked Questions about Chili Jiao

Chili Jiao is rated accordingly in the following categories by Tripadvisor travellers:
  • Food: 4
  • Service: 4.5
  • Value: 4