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Ratings and reviews

RATINGS
Food
Service
Value

Details

PRICE RANGE
US$16 - US$28
CUISINES
Chinese, Asian, International
Special Diets
Vegetarian Friendly
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meals, features, about
Reviews (81)
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79 results
Traveller rating
39
16
8
9
7
Traveller type
Time of year
LanguageEnglish
Traveller rating
39
16
8
9
7
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All reviews dim sum chilli chef servers notl
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Reviewed February 29, 2020 via mobile

Was there for Fabulicious! Excellent menu and ambiance! Chef comes out to discuss menu and needs, well prepared great service from Servers and well priced. We’ll be back!

Date of visit: February 2020
Helpful?
Reviewed February 12, 2020 via mobile

We come for the authentic Szechuan dishes and dim sum, but they also offer "North American Chinese" items for those so inclined. The place is nearly empty everytime we come and I can't understand why. The food is so good! We live in Markham and...are surrounded my Chinese restaurants and I can honestly say Chili Jiao surpasses them all.More

Date of visit: February 2020
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Reviewed January 16, 2020 via mobile

This place is amazing! We love the food, service and we’re Chinese so appreciate authentic food in NOTL. Dim sum is fantastic!

Date of visit: January 2020
Helpful?2  
Reviewed December 11, 2019 via mobile

On a Wed night we went looking for dim sum. And boy did we find a great place. All the food was exceptional, the service was quick, pleasant and fun. We were all thrilled with every aspect of the restaurant. The decor is very pleasant....The wine list is local, congratulations for that. We will return many times and send others. An additional bonus was the staff. We could not have been happier with this evening. Oh, one more thing, the price is quite reasonable. See you soon.More

Date of visit: December 2019
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Reviewed October 29, 2019 via mobile

This is the most disappointing dining experience I had in a while. The buffet was widely advertised in the local newspaper as being an inexpensive buffet option for a Tuesday night. We took the bait. We get there and we saw a lot of locals....We even saw a large group celebrating a birthday. Unbeknownst to us, they've been at the restaurant for a bit waiting for the buffet to be replenished. We also waited...and waited...and waited....until we had to notify the only server at that time that there was no food. The replenishment came in trickles which was not enough to feed all the guests. 3 groups walked out and the server didn't even care. This restaurant is supposed to be part of the Vintage group which runs premier hotels here in Niagara on the lake. What a shame this puts such a bad taste literally for locals.More

Date of visit: October 2019
Helpful?2  
ChiliJiao, Manager at Chili Jiao, responded to this reviewResponded October 31, 2019

Good Afternoon Aimee M I am so sorry that you had a veryvery bad experience. Thank you for taking the time to review your dine with us. Your feedback gives us the information we need to better serve our guests and is much appreciated. I...More

Reviewed October 18, 2019

love the food here. we have been back three or four times and each time the food was great. the service is very nice,friendly and good humored (despite what other people have written). some of the dishes are quite spicy so be careful! beef brocolli...is really really good and not spicy. if you don[t like the food here then you have no palette..go to a food court. we have taken friends and family with us and they all said this was top drawer food.More

Date of visit: September 2019
Helpful?
ChiliJiao, Manager at Chili Jiao, responded to this reviewResponded October 31, 2019

Good Afternoon Blackice613 Thank you very much for your time to have a review. Your comments are very important to us. I am glad you had a great experience. I appreciate your compliments about our food and service. I would like to host you again....More

Reviewed October 15, 2019

Went to Chili Jiao for dinner. We ordered the pan fried chive dumplings (yummy), the veggie spring rolls (also yummy), Kung pao chicken, chicken fried rice, beef fried rice and stir fried noodles with chicken. Overall, the meal was ok. However, the food all seemed...very oily. The rice contained corn, carrots and green beans, that were clearly of pre-cut frozen variety. The kung pao chicken was good, we ordered medium spicy and it had a serious kick! The noodles tasted very....smokey, hard to explain. Service was a bit slow. I ordered a Tom Collins and was very disappointed, could not taste gin at all and the drink was too sweet from artificial flavours. Overall, not really impressed and would not likely go back.More

Date of visit: October 2019
Helpful?
ChiliJiao, Manager at Chili Jiao, responded to this reviewResponded October 31, 2019

Dear Kristin L Thank you for taking the time to review your experience with us. Your feedback gives us the information we need to better serve our guests and is much appreciated. I am very sorry about the slow services and very limited food provided...More

Reviewed September 9, 2019 via mobile

We had the dinner special as we were hungry and in a hurry. Lots of choice with good Dim Sum as appetizer. The freshest and tastiest dishes I we have had in years. Just excellent and perfectly prepared/served. Service to match as well. If you...want Chinese and are in Niagara this is the place to go!More

Date of visit: September 2019
Helpful?
ChiliJiao, Manager at Chili Jiao, responded to this reviewResponded October 31, 2019

Good Afternoon Theodore Thank you very much for your time to have a review. Your comments are very important to us. I am glad you had a great experience. I appreciate your compliments about our food and service. I would like to host you again....More

Reviewed September 3, 2019

Therre had been an excellent eatery in this location so when it appeared to have changed hands and type of food decided to try it. The manager/waiter was willing to answer questions and once we ordered, the food came out fresh and delicious. Recommend the...dumplings.More

Date of visit: August 2019
Helpful?
ChiliJiao, Manager at Chili Jiao, responded to this reviewResponded October 31, 2019

Good Afternoon Doug Thank you very much for your time to have a review. Your comments are very important to us. I am glad you had a great experience. I appreciate your compliments about our food and service. I would like to host you again....More

Reviewed August 22, 2019 via mobile

We went to have dinner at this restaurant and had to wait 15 minutes before we saw a waiter. When finally the waiter came he ignored us twice without even acknowledging us. At this point we decided to leave.More

Date of visit: August 2019
Helpful?
ChiliJiao, General Manager at Chili Jiao, responded to this reviewResponded August 24, 2019

Good Afternoon Desertdread I am so sorry that you had a bad experience. We have no excuses to leave our valueable guests on dry. This is not Hospitlity spirit should be. Your feedback gives us the information we need to better serve our guests and...More

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Frequently Asked Questions about Chili Jiao

Yes, Chili Jiao offers takeaway services.

Yes, Chili Jiao offers delivery services.

Chili Jiao is rated accordingly in the following categories by Tripadvisor travellers:
  • Food: 4
  • Service: 4.5
  • Value: 4