We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
About
A bar cafe type latteria that promises you gelato the way it was meant to be! We offer everything from gelato and sorbetto and specialty coffees such as cappuccino and espresso, to gelato cakes and gelato biscotto sandwiches, mini-cones and gelato on a stick. We use an an organic base imported from Italy and add to it reverse osmosis water, organic cream and milk, grape sugar (NOT white sugar), organic off-white raw cane sugar, locally grown fruits and more. We believe our product is more than 80% organic. Our suppliers in Italy use diverse fruits such as Alfonso Mangoes from Bombay, soft-flesh coconuts from Sri Lanka, to pistachios from Bronte, Sicily, and hazelnuts from Piemonte, Italy. Yes,
Special Diets
Vegetarian Friendly, Gluten Free Options
Meals
After-hours
CUISINES
Italian
FEATURES
Takeout, Seating, Accepts Credit Cards
Reviews (979)
Filter reviews
898 results
Traveller rating
749
101
32
13
3
Traveller type
Time of year
LanguageEnglish
More languages
Traveller rating
749
101
32
13
3
Show reviews that mention
All reviews gelato ice cream gianduja scones pistachio notl yummy ingredients theatre canada
Sort and selected filters
Sort FilterEnglish
Updating list...
Reviewed October 24, 2023

Excellent gelato! There was so much good stuff to try in this shop, but I only had gelato. Will definitely return to sample other things and additional flavors. Another place on the street had a long line all day long, but I really enjoyed this...one.More

Date of visit: August 2023
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed September 9, 2023

Proper gelato made by the proprietor, in traditional flavours with plenty of choice (but not so much as to be overwhelming), crisp cones and a tasty wafer to boot. As a welcome alternative to increasingly sweet ice creams in the wider market, the fruit flavours...were refreshingly natural and even pleasantly tart. (Also as a welcome relief from increasingly contrived flavour combinations elsewhere, this range celebrates the classics by doing them well.) Worth a visit every time we come to NOTL.More

Date of visit: September 2023
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed July 24, 2023

I stopped here and had the After 8 gelato in a cup which came with a little wafer cookie and it was very good. The next night I was at the falls and went into their outlet there and got the same order again.

Date of visit: July 2023
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed July 22, 2023

The service, coffee and gelato were awesome. The two young ladies who were working while we were there between 9:00 pm and 11:00 pm on July 22, 2023 were great.

Date of visit: July 2023
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed July 5, 2023

My husband and I came here on a “Niagara Wow Tour” for gelatos and I thought I’ve had good gelato before but not like this. It was soooooo smooth. If it hadn’t been one of our last days I would be in real trouble of...being there everyday! Staff were friendly. I think there was just one or two tables so plan to eat on the go or take it to the lake :)More

Date of visit: July 2023
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed June 17, 2023 via mobile

Delicious gelato and very friendly service. We stopped in two nights in a row. The dark chocolate gelato was my favorite, but I don’t think you can go wrong with any of the flavors. A local winery employee said it’s the best gelato in NOTL...and we believe it.More

Date of visit: June 2023
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed April 22, 2023

There are countless reasons to visit the charming town of Niagara On The Lake, and I've discovered yet another: the exquisite pistachio gelato at Il Gelato Di Carlotta. The moment you set foot in this lovely gelato shop, you are enveloped by the warm and...welcoming ambiance that makes you feel right at home. The pistachio gelato is truly a standout creation, as it strikes a perfect balance between creamy smoothness and the rich, natural flavor of pistachios. The first spoonful is an explosion of taste that leaves you wanting more. Its unmatched creaminess is a testament to the artisanal skill of the gelato makers and the quality of the ingredients used. The sweetness is delicately balanced, never overpowering the palate or overwhelming the pistachio essence. The cozy atmosphere of the store only enhances the gelato experience. With its comfortable seating and friendly staff, Il Gelato Di Carlotta provides a serene environment to enjoy your treat. One staff member, in particular, Leo, goes above and beyond to ensure that customers have an exceptional experience. His attentive service, warm demeanor, and genuine passion for the gelato make you feel like a valued guest. You can easily lose yourself in conversation with friends, or simply savor your dessert while watching the world go by through the large windows facing the bustling streets of Niagara On The Lake. In conclusion, the pistachio gelato at Il Gelato Di Carlotta is a must-try for both gelato enthusiasts and those looking for a unique, mouthwatering dessert experience. The unforgettable combination of its velvety texture, perfectly balanced sweetness, delightful ambiance, and unparalleled service, especially from the attentive Leo, make it a true gem in the heart of Niagara On The Lake. Don't miss the opportunity to indulge in this heavenly treat.More

Date of visit: April 2023
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Il Gelato Carlotta, Owner at Il Gelato di Carlotta, responded to this reviewResponded May 17, 2023

I wanted to take a moment to personally thank you for leaving such a wonderful review about our store. It's always great to hear positive feedback from our customers, and we truly appreciate your kind words.

Reviewed December 7, 2022

My go-to for gelato! There are a lot of selections on the street but if you want real Italian gelato made with quality ingredients then this is your place.

Date of visit: December 2022
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Il Gelato C, Owner at Il Gelato di Carlotta, responded to this reviewResponded January 15, 2023

Thank you for sharing your kind thoughts with us. See you soon!

Reviewed November 13, 2022 via mobile

A great place for an excellent coffee and Italian dessert. Chilling out before the theatre in a cozy atmosphere. Excellent customer service.

Date of visit: November 2022
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Il Gelato C, Proprietario at Il Gelato di Carlotta, responded to this reviewResponded November 20, 2022

Thank you for taking the time to share your wonderful feedback with us! We are so happy to hear you had a great experience at our Il gelato di Carlotta store

Reviewed October 30, 2022 via mobile

A wonderful place to stop for great coffee, delicious strudel and superb gelato. Would highly recommend. More seating would be ideal, but I guess outdoors in summer is great.

Date of visit: October 2022
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Il Gelato C, Proprietario at Il Gelato di Carlotta, responded to this reviewResponded November 20, 2022

We are so happy you enjoyed our products and our store, hope to see you soon, thank you so much .We just added more seating but during high season this is not possible , thank you for you suggestion

Reviewed September 3, 2022 via mobile

Really good ice cream. We tried the small/mini size chocolate cones, pistachio and mango gelato. All three things were excellent.

Date of visit: September 2022
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Il Gelato C, Proprietario at Il Gelato di Carlotta, responded to this reviewResponded November 20, 2022

Thank you so much for your nice review, hope to see you soon

Reviewed August 17, 2022

After a nice lunch you enjoy a nice ice cream or gelato at this fun place. Then take a stroll on the pretty sidewalks of this little town.

Date of visit: July 2022
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Il Gelato C, Owner at Il Gelato di Carlotta, responded to this reviewResponded August 21, 2022

Thank you for taking the time to share your wonderful feedback with us! We are so happy to hear you had a great experience at our Il gelato di Carlotta store

Reviewed August 10, 2022 via mobile

Great ice cream with unique flavors. I had the gianduia and it was a heaven. So creamy and nutty yummy. Staff was also very welcoming. We will definitely come again.

Date of visit: August 2022
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Il Gelato C, Owner at Il Gelato di Carlotta, responded to this reviewResponded August 12, 2022

Thank you so much fro your nice review, we are very happy you enjoyed our gelato, hope to see you soon

Reviewed July 31, 2022 via mobile

Gelato do Carlotta Bought ice cream here two days in a row. Absolutely delicious! The young lad serving on both days was very cheerful and friendly. Highly recommend this place!

Date of visit: July 2022
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Il Gelato C, Owner at Il Gelato di Carlotta, responded to this reviewResponded August 12, 2022

Thank you for taking the time to share your wonderful feedback with us! We are so happy to hear you had a great experience at our Il gelato di Carlotta store

Reviewed July 11, 2022

Great gelato, friendly staff, nice atmosphere - and gluten free cones! The lemon gelato was perfect!

Date of visit: July 2022
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Il Gelato C, Owner at Il Gelato di Carlotta, responded to this reviewResponded August 12, 2022

Thank you for taking the time to share your wonderful feedback with us! We are so happy to hear you had a great experience at our Il gelato di Carlotta store

View more reviews
Best nearby
Best nearby hotelsSee all
124 on Queen Hotel and Spa
842 reviews
.18 km away
Prince of Wales
2,808 reviews
.20 km away
Moffat Inn
353 reviews
.35 km away
Oban Inn
793 reviews
.40 km away
Best nearby restaurantsSee all
Nina Gelateria & Pastry Shop
601 reviews
.06 km away
Budapest Bakeshop
137 reviews
.14 km away
Treadwell
2,198 reviews
.16 km away
Best nearby attractionsSee all
Royal George Theatre
139 reviews
.07 km away
Statue of George Bernard Shaw
42 reviews
.10 km away
Il Gelato di Carlotta
32 reviews
.02 km away
Greaves Jams
118 reviews
.02 km away
Questions & Answers
Ask a question
mortywolf
June 10, 2017|
AnswerShow all 3 answers
Response from lorrainesimpsontrave | Reviewed this property |
I dont think a discount will be needed as the price is very reasonable and it is the best in town by far!
0
Votes
norm900
May 21, 2017|
AnswerShow all 2 answers
Response from Il Gelato C | Property representative |
Ciao Norm900. We know the pizzeria/trattoria you are talking. It was not us but a Napolitano called Maurizio who opened this. He has an openly visible wood oven and the pizza is REAL NAPLES pizza. He also has other trattoria... More
2
Votes
Is This Your Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Free Listing

IL GELATO DI CARLOTTA, Niagara-on-the-Lake - Updated 2023 Restaurant Reviews, Photos & Phone Number - Tripadvisor

Frequently Asked Questions about Il Gelato di Carlotta

Yes, Il Gelato di Carlotta offers takeaway services.

Il Gelato di Carlotta is rated accordingly in the following categories by Tripadvisor travellers:
  • Food: 5
  • Service: 4.5
  • Value: 4.5
  • Atmosphere: 4.5