We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Ratings and reviews

Travellers' Choice2022
RATINGS
Food
Service
Value
Atmosphere

Details

CUISINES
Italian
Special Diets
Vegetarian Friendly, Gluten Free Options
Meals
After-hours
View all details
meals, features, about
Reviews (970)
Filter reviews
891 results
Traveller rating
743
100
32
13
3
Traveller type
Time of year
LanguageEnglish
More languages
Traveller rating
743
100
32
13
3
Show reviews that mention
All reviews gelato ice cream gianduja scones pistachio yummy theatre canada
Sort and selected filters
Sort FilterEnglish
Updating list...
Reviewed December 7, 2022

My go-to for gelato! There are a lot of selections on the street but if you want real Italian gelato made with quality ingredients then this is your place.

Date of visit: December 2022
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Il Gelato C, Owner at Il Gelato di Carlotta, responded to this reviewResponded January 15, 2023

Thank you for sharing your kind thoughts with us. See you soon!

Reviewed November 13, 2022 via mobile

A great place for an excellent coffee and Italian dessert. Chilling out before the theatre in a cozy atmosphere. Excellent customer service.

Date of visit: November 2022
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Il Gelato C, Proprietario at Il Gelato di Carlotta, responded to this reviewResponded November 20, 2022

Thank you for taking the time to share your wonderful feedback with us! We are so happy to hear you had a great experience at our Il gelato di Carlotta store

Reviewed October 30, 2022 via mobile

A wonderful place to stop for great coffee, delicious strudel and superb gelato. Would highly recommend. More seating would be ideal, but I guess outdoors in summer is great.

Date of visit: October 2022
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Il Gelato C, Proprietario at Il Gelato di Carlotta, responded to this reviewResponded November 20, 2022

We are so happy you enjoyed our products and our store, hope to see you soon, thank you so much .We just added more seating but during high season this is not possible , thank you for you suggestion

Reviewed September 3, 2022 via mobile

Really good ice cream. We tried the small/mini size chocolate cones, pistachio and mango gelato. All three things were excellent.

Date of visit: September 2022
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Il Gelato C, Proprietario at Il Gelato di Carlotta, responded to this reviewResponded November 20, 2022

Thank you so much for your nice review, hope to see you soon

Reviewed August 17, 2022

After a nice lunch you enjoy a nice ice cream or gelato at this fun place. Then take a stroll on the pretty sidewalks of this little town.

Date of visit: July 2022
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Il Gelato C, Owner at Il Gelato di Carlotta, responded to this reviewResponded August 21, 2022

Thank you for taking the time to share your wonderful feedback with us! We are so happy to hear you had a great experience at our Il gelato di Carlotta store

Reviewed August 10, 2022 via mobile

Great ice cream with unique flavors. I had the gianduia and it was a heaven. So creamy and nutty yummy. Staff was also very welcoming. We will definitely come again.

Date of visit: August 2022
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Il Gelato C, Owner at Il Gelato di Carlotta, responded to this reviewResponded August 12, 2022

Thank you so much fro your nice review, we are very happy you enjoyed our gelato, hope to see you soon

Reviewed July 31, 2022 via mobile

Gelato do Carlotta Bought ice cream here two days in a row. Absolutely delicious! The young lad serving on both days was very cheerful and friendly. Highly recommend this place!

Date of visit: July 2022
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Il Gelato C, Owner at Il Gelato di Carlotta, responded to this reviewResponded August 12, 2022

Thank you for taking the time to share your wonderful feedback with us! We are so happy to hear you had a great experience at our Il gelato di Carlotta store

Reviewed July 11, 2022

Great gelato, friendly staff, nice atmosphere - and gluten free cones! The lemon gelato was perfect!

Date of visit: July 2022
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Il Gelato C, Owner at Il Gelato di Carlotta, responded to this reviewResponded August 12, 2022

Thank you for taking the time to share your wonderful feedback with us! We are so happy to hear you had a great experience at our Il gelato di Carlotta store

Reviewed July 10, 2022

Buonissimo! Do not miss a visit to Carlotta's Gelato. Try the pistachio ice cream; it is just like the one we had in Florence. This shop is so cute.

Date of visit: July 2022
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed June 16, 2022

Delicious ice cream cakes and perfect espresso. Hard to find in Canada. Friendly and good personal. Try it.

Date of visit: June 2022
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed June 8, 2022

We purchased the salted caramel and pistachio gelato for taste. The salted caramel was much tastier than the pistachio. The pistachio lacked in flavor.

Date of visit: June 2022
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed February 4, 2022

Stopped by for dessert after dinner. Had the mandarin and giandula gelato's - both were tasty and went well together. It was tough to select since they had many good gelato flavours and they had a lot of nice treats other than gelato. Would stop...by again for gelato or dessert when in the area.More

Date of visit: December 2021
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed September 12, 2021 via mobile

Service exceeds any expectations! Not to mention the gelato. True italian gelato. Don’t miss the pistachio one. The espresso is one of the best around.

Date of visit: September 2021
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed August 24, 2021

Fantastic gelato!! Worth the stop. Taste was like the gelato in Italy. Friendly staff and good service.

Date of visit: August 2021
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Lolita G, General Manager at Il Gelato di Carlotta, responded to this reviewResponded September 12, 2021

Thank you so much for your review , we are so happy you enjoyed our gelato , hope to see you soon

Reviewed August 11, 2021

A condensate of hazelnuts as fresh as you could dream of in a light, creamy texture, pistachios true to their pedigreed origin, I don’t think it can get any better than this! Make sure you try those two flavours!

Date of visit: August 2021
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Lolita G, General Manager at Il Gelato di Carlotta, responded to this reviewResponded August 13, 2021

Thank you so much for your review , we are so happy you enjoyed our gelato , and yes those two flavours are our popular and best seller flavours hope to see you soon

View more reviews
Best nearby
Best nearby hotelsSee all
124 on Queen Hotel and Spa
763 reviews
.18 km away
Prince of Wales
2,687 reviews
.20 km away
Moffat Inn
340 reviews
.35 km away
Oban Inn
781 reviews
.40 km away
Best nearby restaurantsSee all
Nina Gelateria & Pastry Shop
599 reviews
.06 km away
Treadwell
2,160 reviews
.16 km away
Balzac's
382 reviews
.18 km away
Best nearby attractionsSee all
Royal George Theatre
137 reviews
.07 km away
Memorial Clock Tower of Niagara On The Lake
29 reviews
.11 km away
Statue of George Bernard Shaw
41 reviews
.10 km away
Court House Theatre
59 reviews
.11 km away
Questions & Answers
Ask a question
mortywolf
June 10, 2017|
AnswerShow all 3 answers
Response from lorrainesimpsontrave | Reviewed this property |
I dont think a discount will be needed as the price is very reasonable and it is the best in town by far!
0
Votes
norm900
May 21, 2017|
AnswerShow all 2 answers
Response from Il Gelato C | Property representative |
Ciao Norm900. We know the pizzeria/trattoria you are talking. It was not us but a Napolitano called Maurizio who opened this. He has an openly visible wood oven and the pizza is REAL NAPLES pizza. He also has other trattoria... More
2
Votes
Is This Your Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Free Listing

IL GELATO DI CARLOTTA, Niagara-on-the-Lake - Restaurant Reviews, Photos & Phone Number - Tripadvisor

Frequently Asked Questions about Il Gelato di Carlotta

Yes, Il Gelato di Carlotta offers takeaway services.

Il Gelato di Carlotta is rated accordingly in the following categories by Tripadvisor travellers:
  • Food: 5
  • Service: 4.5
  • Value: 4.5
  • Atmosphere: 4.5