The service, coffee and gelato were awesome. The two young ladies who were working while we were there between 9:00 pm and 11:00 pm on July 22, 2023 were great.

My husband and I came here on a “Niagara Wow Tour” for gelatos and I thought I’ve had good gelato before but not like this. It was soooooo smooth. If it hadn’t been one of our last days I would be in real trouble of...being there everyday! Staff were friendly. I think there was just one or two tables so plan to eat on the go or take it to the lake :)More

Delicious gelato and very friendly service. We stopped in two nights in a row. The dark chocolate gelato was my favorite, but I don’t think you can go wrong with any of the flavors. A local winery employee said it’s the best gelato in NOTL...and we believe it.More

There are countless reasons to visit the charming town of Niagara On The Lake, and I've discovered yet another: the exquisite pistachio gelato at Il Gelato Di Carlotta. The moment you set foot in this lovely gelato shop, you are enveloped by the warm and...welcoming ambiance that makes you feel right at home. The pistachio gelato is truly a standout creation, as it strikes a perfect balance between creamy smoothness and the rich, natural flavor of pistachios. The first spoonful is an explosion of taste that leaves you wanting more. Its unmatched creaminess is a testament to the artisanal skill of the gelato makers and the quality of the ingredients used. The sweetness is delicately balanced, never overpowering the palate or overwhelming the pistachio essence. The cozy atmosphere of the store only enhances the gelato experience. With its comfortable seating and friendly staff, Il Gelato Di Carlotta provides a serene environment to enjoy your treat. One staff member, in particular, Leo, goes above and beyond to ensure that customers have an exceptional experience. His attentive service, warm demeanor, and genuine passion for the gelato make you feel like a valued guest. You can easily lose yourself in conversation with friends, or simply savor your dessert while watching the world go by through the large windows facing the bustling streets of Niagara On The Lake. In conclusion, the pistachio gelato at Il Gelato Di Carlotta is a must-try for both gelato enthusiasts and those looking for a unique, mouthwatering dessert experience. The unforgettable combination of its velvety texture, perfectly balanced sweetness, delightful ambiance, and unparalleled service, especially from the attentive Leo, make it a true gem in the heart of Niagara On The Lake. Don't miss the opportunity to indulge in this heavenly treat.More

My go-to for gelato! There are a lot of selections on the street but if you want real Italian gelato made with quality ingredients then this is your place.

A great place for an excellent coffee and Italian dessert. Chilling out before the theatre in a cozy atmosphere. Excellent customer service.

A wonderful place to stop for great coffee, delicious strudel and superb gelato. Would highly recommend. More seating would be ideal, but I guess outdoors in summer is great.

Really good ice cream. We tried the small/mini size chocolate cones, pistachio and mango gelato. All three things were excellent.

After a nice lunch you enjoy a nice ice cream or gelato at this fun place. Then take a stroll on the pretty sidewalks of this little town.

Great ice cream with unique flavors. I had the gianduia and it was a heaven. So creamy and nutty yummy. Staff was also very welcoming. We will definitely come again.

Gelato do Carlotta Bought ice cream here two days in a row. Absolutely delicious! The young lad serving on both days was very cheerful and friendly. Highly recommend this place!

Great gelato, friendly staff, nice atmosphere - and gluten free cones! The lemon gelato was perfect!