We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers: Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
This restaurant has adapted to the temporary covid restrictions very well by expanding patio to their lawn. The food was amazing and better than most box restaurants which Im told Caseys used to be part of but are now all independent. Definitely holds its own....Servers were warm and friendly and a joy to interact with. We were in North Bay 4 days and ate at Caseys twice because it was top notch. Will definitely be back.More
The first time could have been a fluke. But twice?
About a year ago I tried sitting in the bar part instead of the restaurant area and we were thrilled with the whole experience. But the last 2 times we've come in to Caseys and...tried to recapture that same experience, I can't stress enough how terrible it's been.
It was the same bartender/waitress both times(whom, if I'm not mistaken, has waited on me many years ago in the restaurant). She was both impatient and contrite. With tables around us as well! We even overheard her complaining to a table about other customers and her coworkers! I'm just so shocked as I've never heard someone in customer service be this vocal about how much she dislikes her job WHILE doing that job. Is this acceptable now?
Yes, the food was taking a long time.
And no, it wasn't nearly as good as it normally is. But we were so uncomfortable by the end of it, we really just wanted to pay and leave!
I HATE giving this place andything but a gpowing review, but this is completely unprofessional. As I said, the first time I had a bad experience with this waitress in the bar, I wrote it off as a bad day.
But this time around I have to chalk it up to seriously bad business.
I won't stop coming to Casey's. But if this is the level of service I can expect, I'll be sitting in the restaurant from now on.More
Came here late for my birthday and because other people were at my table and got half price apps, they wouldn’t honour the free meal on your birthday! So I had one drink and ended up saving the money and going out somewhere else. Talk...about an awful experience for my birthday. This is a place I come pretty often and will never be coming back after tonight.More
As you would expect, the place was crowed and noisy. However, service was very good and some quiet areas were available. The food was mixed. My wive's rotisserie chicken was outstanding. My meat lover's flat bread was very disappointing.