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Ratings and reviews

#40 of 41 Bar in Oakville
RATINGS
Food
Service
Value
Atmosphere

Details

CUISINES
American, Bar, Barbecue, Canadian
Meals
Lunch, Dinner
FEATURES
Reservations, Seating, Parking Available, Television, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Takeout, Table Service
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features, about
Reviews (72)
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LanguageEnglish
Traveller rating
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Reviewed September 19, 2023

For whatever, once we ordered our food, we must have waited more than an hour for our food to arrive. And there were few tables occupied. No visit from a manager to explain. And eventually when it came to paying, we couldn't get a check....Don't bother coming until they sort out their problemsMore

Date of visit: September 2023
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Montanas BBQ, Owner at Montana's, responded to this reviewResponded September 20, 2023

Hello, we are so sorry to hear about your experience. We'd appreciate your feedback to our guest experience team so that we are able to rectify this. Thank you and our apologies montanas.ca/en/contactus.html

Reviewed June 22, 2023

Absolutely terrible Service food and no need to ask for directions to the washroom, urine smells! Will lead you you to them. Staff was more interested in chatting with eachother then attending to anything else, dishes didn't match menu descriptions, no apologies for scurimping.

Date of visit: June 2023
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Montanas BBQ, Owner at Montana's, responded to this reviewResponded June 27, 2023

Hello, we're so sorry to hear about your experience! Can you please share the details to our guest experience team so we can make this right? https://contactmontanas.zendesk.com/hc/en-us/requests/new Thank you!

Reviewed May 10, 2023

Montana’s is a great place to go for great food, great atmosphere, and when have service by beautiful young lady like Katelyn it’s just doesn’t get any better.

Date of visit: March 2023
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed September 29, 2022 via mobile

Horrible food absolutely disgusting. Steak was overcooked and so much seasoning and spices that I couldn't eat it. Fish and chips were nasty. Onion rings tasted like old fish and oil. Dry ribs sauce on wings was crap. NASTY nasty nasty.

Date of visit: September 2022
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed September 16, 2022

i thought we would go for a casual family dinner. my son said what about ribs. great we’ ll go to Montanas! Got there 6:45 , wife got a little worried as parking lot was kinda empty. son order rack of ribs, i got ribs...and wings and wife got chicken fiesta bowl. sons plate missing corn bread, my beans were cold and wife’s dish was missing corn chips !. so far to our misfortune, that was the good part of our meals. ribs were over cooked and wings were worst . i should have taken a photo of this meal. we were so disappointed in the quality of the food, no wonder no one was in the joint. When server came back to table to ask how our meals were, I told him i never have been so disappointed with a meal. His reply was ‘I’ll let the chef know’, I said please also tell your manager. 15 min later he returns and said they would offer us a dessert. i said no thank you. Once again disappointed that the manager wouldn’t be so inclined to come by our table. At this point we just wanted to get out of there. This was the worst meal I ever had at a restaurant by far. i said on the way home , ‘Boycott on Montanas’ so sad as they used to have decent ribs. . So in the short, Both service and food was terrible!More

Date of visit: September 2022
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Reviewed August 1, 2022 via mobile

Nice vegan burger and good service, definitely not as busy as it was when I was last here in 2019. Vegan burger hit the spot, would have preferred half as much fries and the vegan coleslaw … good service.

Date of visit: August 2022
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Reviewed June 20, 2022

Went for dinner last nite around 530. Ordered our dinner and we waited and waited and waited. The server kept telling us our dinner would be out shortly. After 50 minutes of waiting she came out again and said our dinner if going to be...a while. That’s when we wanted to speak with the manager but the server said Richard would not come out from the back to speak with us. We decided to leave and the server said we weren’t the first ones to leave that nite. Poor way to run a restaurant.More

Date of visit: June 2022
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed December 4, 2021 via mobile

You know how when you go to a restaurant you can just tell the place is on the verge of going out of business? That’s how it felt when my wife and I went today. Visited during the lunch rush… or what would normally be...the lunch rush… and the restaurant had one server working in the entire restaurant. One. Nobody at the bar, just one staff member total. We walked in the door and waited 5 minutes before we even saw her. She seated us, took our order, then disappeared. We watched as other would be diners came in, waited a long time without being acknowledged or taken to a table, but unlike us they wisely opted to walk out and go somewhere else. But it was too late for us, we had already ordered. Our apps eventually came out, but we still hadn’t even been served our drinks yet. Normally I like a couple beers with my meal, but I could tell I wasn’t getting a second drink, so I had to nurse it. Sure enough, I wasn’t able to order a second beer. The main course came out right after we received our drinks, the timing was all over the place. The food was disappointing, not at all consistent with other Montana’s restaurants. They were obviously missing ingredients, not just one, but several just in my dish alone, and the ingredients they did have were definitely not fresh. Never a good sign. As expected, once our mains were served we never saw the server again. Seriously. Just disappeared. My wife finally got fed up, searched the restaurant to find the server and asked for our bill. We waited… and waited… no bill. My wife had to get up again, wander the restaurant again in search of the server and then just stand by the terminal to pay. The funny thing is that I don’t even blame the server. Shame on the restaurant management for leaving that poor girl there all alone with no help. She was apologetic and explained that they’re just never busy anymore, so staff levels have been reduced. From start to finish, it was just bad all around. I’m not exaggerating when I say it had all the signs of a dying restaurant. Such a shame. Safe to say we won’t be back. Maybe they’ll hang around for a while longer, but it’s not looking good. I wonder what restaurant will take over the space once they’re gone?More

Date of visit: December 2021
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed September 3, 2021

Always enjoy dining at Montanas. We shared an appetizer and thoroughly enjoyed our main course. Generous portions. Great kids meals at a really reasonable and affordable price

Date of visit: September 2021
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed July 28, 2021 via mobile

An almost empty restaurant shows what?? Service was lousy and customers walking out! Ribs were tuff, not fall off the bone! Fries were cold and a sense of attitude around the staff! Kind of like smile because you have to. Didn’t want to take it...up with the manager as she didn’t look to be having a good dayMore

Date of visit: July 2021
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed May 10, 2020

We had take out from the Burloak location. My daughter ordered it online and arranged for me to pick up the food. It was Mother's Day and during the pandemic. She couldn't come and visit and she wanted to treat me. She ordered way too...much and paid close to $100. I went to pick up the order. I called the number posted on the door in order to get our food. That didn't work. I tried 5 times but nothing finally someone came out and asked my name.but our food wasn't ready but almost. Forty five minutes later finally. Took my food home . It was cold fish and chips but no chips. The onion rings looked like last week's leftovers. All in all it was not good and I felt bad that my daughter had spent so much and she wanted this to be special. I tried to send a private letter to the company but couldn't find an address. I realize that things are difficult just now but all of the other places we have done business with have been very good. We have been to this Montana's many times but this visit was a very poor experience. Not at all pleasedMore

Date of visit: May 2020
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed March 10, 2020 via mobile

We went as a family to Montana's and were not disappointed. They set up a table for 8 including a high chair for our granddaughter when we walked in without reservations. This was done quickly and after just a short wait we were seated. I...ordered the Fish & Chips and was pleased to find it well battered and flakey. The fries were very nice as well. The service was friendly and efficient. We have been to this location a number of times and will continue to go there.More

Date of visit: March 2020
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
RecipeUnlimited, Agency / Consultant at Montana's, responded to this reviewResponded March 11, 2020

Thank you so much for your feedback. We're glad to hear you enjoyed visiting us as much as we enjoyed serving you!

Reviewed February 17, 2020 via mobile

Very pleasant atmosphere and service. Food tasted fresh and not greasy. I found value for the money spent.

Date of visit: February 2020
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed February 8, 2020 via mobile

If you have any sense of urgency don’t come here. They ran out of utensils. Food was decent but they chase you away with disaster service.

Date of visit: February 2020
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
RecipeUnlimited, Agency / Consultant at Montana's, responded to this reviewResponded February 11, 2020

This is certainly not acceptable and we would like to look into this. Please fill this form at reviews.montanassurvey.com with your reference number 30410208-BG

Reviewed January 3, 2020

During our recent weekend hockey tournament we went to Montana's because one of us had a $25 gift card for Montana's. After the meal, she gave the waitress the gift card. She returned shortly after and said the gift card wouldn't be honored since it...was for a different Montana's. Kelly asked to speak to the manager who came over and said he wouldn't honor the card since it was from a Montana's in Kingston, Canada. She asked it Montana's was a chain which it is but that corporate would not honor a card from another store. Ridiculous - McDonald's, Burger King, Red Lobster etc are all francise operated but still honor each others card. Kelly than asked if they wouldn't take the card, could he at least give them a discount or something for good customer service. The answer was a big NO. The food was good, the waitress wonderful. Manager - NOTMore

Date of visit: December 2019
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
RecipeUnlimited, Owner at Montana's, responded to this reviewResponded January 6, 2020

Hey there! Thanks for taking the time to give us your feedback - we'd like to apologize for the recent experience you had at Montana's as we completely understand why you would be frustrated by not being able to use your gift card. In order...More

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MONTANA'S, Oakville - 3537 Wyecroft Rd - Menu, Prices & Restaurant Reviews - Tripadvisor

Frequently Asked Questions about Montana's

Yes, Montana's offers takeaway services.

Montana's is rated accordingly in the following categories by Tripadvisor travellers:
  • Food: 3
  • Service: 3
  • Value: 2.5
  • Atmosphere: 3