Swiss Chalet

Swiss Chalet

Someone from this business manages this listing.
Learn More
+1 905-469-8764+ Add website
Hours
Sun
11:00 a.m. - 9:30 p.m.
Mon
11:00 a.m. - 10:00 p.m.
Tue
11:00 a.m. - 10:00 p.m.
Wed
11:00 a.m. - 10:00 p.m.
Thu
11:00 a.m. - 10:00 p.m.
Fri
11:00 a.m. - 10:00 p.m.
Sat
11:00 a.m. - 10:00 p.m.
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Ratings and reviews
3.5
3.5 of 5 bubbles

RATINGS
Food
3.8 of 5 bubbles
Service
3.7 of 5 bubbles
Value
3.8 of 5 bubbles
Details
Someone from this business manages this listing.
Learn More
CUISINES
Canadian
Meals
Lunch, Dinner
FEATURES
Delivery, Takeout, Seating, Wheelchair Accessible, Serves Alcohol, Table Service
Is this a Canadian restaurant?
About
Since our restaurant doors first opened in 1954, Canadian families have been coming back to Swiss Chalet generation after generation for authentic and fresh Rotisserie Chicken. While some things have changed, our secret recipes have remained as true as ever, like our famous Signature Chalet Sauce and Fresh-Cut Fries. In a world all about the hustle and bustle, you'll always find comfort at Swiss Chalet 3543 Wyecroft Road, Oakville.
CUISINES
Canadian
Meals
Lunch, Dinner
FEATURES
Delivery, Takeout, Seating, Wheelchair Accessible, Serves Alcohol, Table Service
3.5
3.5 of 5 bubbles46 reviews
Excellent
11
Very good
17
Average
7
Poor
3
Terrible
8
Detailed Reviews: Reviews order informed by descriptiveness of user-identified themes such as cleanliness, atmosphere, general tips and location information.

David B
North Bay630 contributions
4.0 of 5 bubbles
Mar 2019 couples
We were coming home from the airport and decided to stop for a bite along the way. Swiss Chalet is always a dependable choice, you know what you are getting, and you know that it is a good value - and I don't normally bother to review them as they are all the same. Having said that, I make an exception because I just wanted to recognize the great service we received from Nikki N, she was an absolute pleasure to deal with, she made a good meal great with the attention that she gave us.
Written March 28, 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

KarMacK
6 contributions
4.0 of 5 bubbles
Oct 2018 family
Have gone both before and after renovations. Food is good. The new menu options I have tried have been good. Chicken was done well and the salad was very fresh. The Falafal wrap was good as was the crispy chicken sandwich with coleslaw.
Written October 14, 2018
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Leontina C
Burlington42 contributions
4.0 of 5 bubbles
Nov 2017 family
Always a good place for a decent dinner and good service. Nothing beats a good ol'quarter chicken dinner. Even better if you can find online coupons for a ' Two Can Dine '. Chicken is always cooked to perfection!
Written December 8, 2017
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Martie B
1 contribution
5.0 of 5 bubbles
Nov 2020 none
We placed an order, on line, for dinner for 6 adults. We were told it would be ready in 20 minutes and sure enough, it was ready for pick up when we arrived. But, due to a mix up, we had the wrong order, and only realized the error once we got back home. We called the restaurant and we were told to keep the wrong order and please come in to pick up the correct meals. When we arrived, the manager was very apologetic, remade our sides to ensure that they were hot, and refused(I tried) to take payment for the difference in price. The entire staff that we dealt with, did everything that they could to make it right. Our meal was delicious and hot. Thanks to all. We will be back for sure and will tell our friends about our great experience at this location of Swiss Chalet!
Written November 15, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
RecipeUnlimited
Thank you for taking the time to make this review and share your experience! Were glad to hear that our staff was able to make things right. We hope to see you again soon
Written November 17, 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

king j
1 contribution
1.0 of 5 bubbles
Nov 2020 none
We used to order Swiss challet almost weekly, but the quality is dropping like a rock! Ordered a double leg dinner two weeks ago and neither of the drumsticks could be eaten they were so over done. The bottom of the leg bone had been cut off as it was so charred it likely was disintegrating. I don’t mean it was dry, it was burned literally to a crisp. The rest wasn’t a lot better and when the skin cam off it was adhered to about 1/2” of rock hard chicken. I sent a note to the, to let the. Know if the slipping quality with order number and time etc, they said they would get back to me in 48 hours, almost two weeks later - nothing, This was the worst so far, but this quality has slipped in the last year.
Written December 1, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Recipe
Hey! We're terribly sorry to disappoint and we want to follow up on this. Please fill this form at reviews.swisschaletfeedback.com with your reference number 12231201-3
Written December 3, 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

OnAir77521
1 contribution
1.0 of 5 bubbles
Mar 2024 friends
We were a large group, on a Saturday night that was scheduled weeks ahead of time. Service was very slow, and the manager of the location chose to stand in the bar area talking to colleagues instead of helping by offering refills or attending to anything. One meal had a hair in it, wasn’t even comp’d. To my friend. One waitress was rude and although my daughter clearly ordered a kids meal she was brought the adult chicken finger dinner. I was charged it being told that she was too old to qualify. Is that up to the waitress to decide? Keep in mind only kids menus were placed at the kids tables. But apparently this waitress felt that she is the one who decides what meals kids get, There were plenty of kids there that night and it was just a money grab. When I questioned the bill, she rudely pulled out her wallet and was going to give me back change. I said to her to stop it. What I should have done was talk to the manager who was standing around doing nothing. Lastly, they serve meals per family, so in other restaurants where they make sure KIDS EAT FIRST, they don’t. They prepare the order per family. Much of our group had left while 4 families were just getting our food. Don’t bother heading here if your a group, you will walk away frustrated and annoyed,
Written April 5, 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

LeneM676
Mississauga32 contributions
1.0 of 5 bubbles
Dec 2023 family
We ordered our favourite takeout chicken dinners. We thought we would give this location another chance but it didn't turn out. The wait for payment was very long. So by the time we got our bag of food, it was cold. Felt sorry for the other gentlemen who could not get his order correctly made and charged. When we got home we discovered the chicken was under-cooked - as before. The bun was not tasty as it used to be. I'm sorry it's not our favourite anymore.
Written December 10, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Paul B
1 contribution
2.0 of 5 bubbles
Dec 2023 family
Can not order a half chicken dinner!!!! How can you cook a chicken and not have a half chicken!! Need 100characters for this review....
Written December 30, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Ella
1 contribution
2.0 of 5 bubbles
Oct 2022 friends
The waitstaff was sweet, but took so long to get to us. We waited on the bill for 30 minutes. However the food was good and affordable so it was worth it.
Written October 3, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Gary D
Oakville340 contributions
1.0 of 5 bubbles
Nov 2021 none
i have only ordered takeout here - food is very good - however I have only gone three times and have had the same problems each time (i should learn and not go back) the layout is chaotic and disorganized. My order was 15 minutes late, I had to try to get somebody to realize that my order was just sitting there, and when i got home it was wrong--even though the outside listing was correct. the food like all Swiss Chalet is very good - just go to a different one if you want to do takeout
Written November 7, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Ruth-Anne B
Toronto27 contributions
5.0 of 5 bubbles
Dec 2019 none
We had lunch at this location yesterday with family and really enjoyed ourselves. The food is excellent (always is each time we go here) and the service was really good. The waitress really cared and was attentive.
Written December 29, 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
RecipeUnlimited
We're so glad to hear that, Ruth-Anne! See you again soon :)
Written December 31, 2019
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

travelforme2017
Oakville62 contributions
5.0 of 5 bubbles
Apr 2019 couples
We stopped by for a quick dinner at the Harvey's side of this location. Unfortunately I did not get the name of the young man that took our order. I did tell him to tell his boss that he deserved a raise, and he quickly said, you can tell her yourself and handed me his microphone. I passed on the message and saw a big smile on his bosses face. The chicken was as moist as I have had and served hot. Great job!
Written April 18, 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Mich S
Oakville5 contributions
5.0 of 5 bubbles
Feb 2019 family
My family & I enjoy going to the Swiss Chalet at the wyecroft location. It’s always great food and service by our server Shiva.
Written February 18, 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

AndrewMartinMusic
5 contributions
5.0 of 5 bubbles
Dec 2018 business
I travel a lot as an entertainer and this is one of our favourite Swiss Chalet's to stop at. We always order takeout and it's quick and the food tastes great.
Written December 21, 2018
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Joan G
Oakville8 contributions
1.0 of 5 bubbles
Dec 2018 couples
I had the 1/4 chicken dinner tonite. After cutting some chicken and eating it, I discovered the chicken next to the bone looked raw. I called over the waitress and all she wanted to do was give me more chicken (no thanks). I asked for the manager and she came over and said that their chicken is cooked to 180 and suggested that this piece is discoloured. They gave us our dinner for free and the waitress apologized but that was it.
Written December 9, 2018
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
RecipeUnlimited
It sounds like your experience was not up to our standards and we sincerely apologize. Could you please email us at caraguestservices@cara.com and note reference number 75550? We want to make things right.
Written December 24, 2018
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

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SWISS CHALET, Oakville - 3543 Wyecroft Rd - Updated 2024 Restaurant Reviews, Menu, Prices & Restaurant Reviews - Food Delivery & Takeaway - Tripadvisor

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