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Ratings and reviews

#309 of 1,704 Restaurants in Ottawa
RATINGS
Food
Service
Value
Atmosphere

Food and ambience

Special Diets
Vegetarian Friendly, Vegan Options, Gluten Free Options
Meals
Lunch, Dinner, After-hours
CUISINES
Chinese, Japanese, Sushi, Asian, Thai
FEATURES
Takeout, Reservations, Seating, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar, Table Service, Delivery
Reviews (220)
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218 results
Traveller rating
56
84
38
28
12
Traveller type
Time of year
LanguageEnglish
Traveller rating
56
84
38
28
12
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All reviews dim sum sushi crispy beef shrimp rice general tao's chicken thai appetizers carts
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Reviewed May 2, 2021

We ordered tempura, seafood garlic and beef teriyaki. The latter two dishes were disappointing. Both were kind of bland. The seafood garlic more like soup. I was expecting a creamer thicker sauce. The beef was average. I didn't realize that rice was not included with...the main dishes. The tempura was a bit soggy but that was probably due to being takeout. Fried foods can get soggy if kept in containers. Not their fault. We've had delicious meals before but this order certainly did not meet expectations.More

Date of visit: May 2021
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Reviewed October 1, 2020 via mobile

We have ordered here several times and we had one good meal and the second which was way worse than our first experience, we decided to try it again this evening and the food was awful, the tuna was fishy and tasted like it was...days old and was inedible, and the lemon chicken was terrible.More

Date of visit: October 2020
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Reviewed September 10, 2020

Found the quality poor and the food is not that good. Much better choices out there if you’re looking for Thai/Asian food

Date of visit: September 2020
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Reviewed September 3, 2020

We went to Bambu for lunch using a gift card from our daughter. All the Covid precautions were in place and they gave us an isolated table because we were seniors. That was the end of the good part. My wife ordered Pad Thai. After...ordering we noticed there were no utensils on the table and no napkins. We assumed they would arrive with our orders. They didn't. When I ordered General Tao's chicken the waitress asked if I wanted to order rice. She seemed insistent but offered no reason. I ordered the rice, a bowl of white rice. We did have water in our glasses so my wife, being unable to attract anyone's attention, went in search of a napkin. She found some small bar glass napkins and we made do with those until our meal arrived. My wife's Pad Thai was the house special and arrived in a large bowl with a soup spoon. My General Toa's chicken consisted of a plate of diced, deep fried chicken, There was nothing else on the large plate but the chicken and a tiny bit of sauce. The dry white rice came in a separate bowl. There were three issues with this. I had only been given a large soup spoon as well to eat the chicken and the rice. I had no room on my plate to add any rice and, even if I had been able to do so, there was no sauce to flavor the rice. I ate a number of pieces of chicken and then used the spoon and my fingers to put some rice on my plate. This created a demand for our limited number of napkins. The chicken tasted nothing like General Toa's chicken and was dry, sauceless and to a great extent tasteless. The white rice was fine but difficult to move with my soup spoon without spilling it on the tablecloth or the saucer the bowl sat on. Nobody came to ask if we needed anything and the staff were nowhere to be seen. When the waitress finally arrived to ofer more water we were almost finished and she kindly scooped up the one remaining napkin and departed. My wife went for more. The Pad Thai was acceptable but almost impossible to eat with a soup spoon. We did notice waiters serving the outdoor patio and they seemed to have utensils wrapped in white napkins which they offered to the patrons. When our bill arrived we did leave a tip which represented more a Covid break thank you than a well done complement. This place is way off my list for future planning.More

Date of visit: September 2020
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Reviewed March 1, 2020

This place offer different type of Asian food including Chinese, Thai and Vietnamese. Quality is great with plenty of flavors. Price is more then fair considering the size of the servings. Worth a trip.

Date of visit: December 2019
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Reviewed February 26, 2020

Everytime I go in we get great service, and the food is amazing. Well worth the trip. Appetizers are always on point.

Date of visit: February 2020
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Reviewed November 18, 2019

We tried to get a table at The Keg, but they don't take reservations on Fridays or Saturdays (which is ridiculous) and the wait at 5:30pm was over an hour. So the three of us used Trip Advisor and found Bambu, just a few blocks...west. No reservation required and we were seated immediately. A little more than half the tables were filled and the demographics were all over the board: older people, a few families with teens, a couple of tables with adult friends, etc. Since one of our party doesn't eat sushi, we stuck to the standards: crispy beef, lemon chicken, shrimp with peas and cashews. Everything was tasty and well-prepared. Tables nearby were getting sushi trays and seemed to be enjoying them. The restaurant also offers dim sum a la carte (no carts like you see in other dim sum restaurants). They also have nightly specials and on Saturdays, it's king cans of beer for $1 off. The selection is small - 5-6 options only. The bill for three, with 4 beers and 2 sangrias, came to about $150 with the tip included.More

Date of visit: November 2019
Helpful?1  
Reviewed October 8, 2019

The service was great, although we were a good size group we weren’t kept waiting. Good food and they have some nice beers on tap.

Date of visit: October 2019
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Reviewed September 2, 2019 via mobile

Have tried Bambu a number of times. Last time was good so figured we’d try with the family. Staff are friendly. Food was good and prices were reasonable. We all enjoyed ourselves. However, the place needs a good cleaning. The floor was sticky and you...could see footprints. The tables have sticky places on them. The bathrooms were ok but still needed a good cleaning.More

Date of visit: September 2019
Helpful?1  
Reviewed July 13, 2019

Gave 2 stars based on the staff, otherwise it would be 1 star. Friendly, efficient service. Many food choices, but maybe that’s the problem? We ordered 4 items from the menu and everything pretty much tasted the same. Watered down, tasteless food. Not cheap either....Tried this place 2 years ago and wasn’t too impressed. Decided to give it another chance. ☹️ Will not return.More

Date of visit: July 2019
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Questions & Answers
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DaShizzle8
November 19, 2016|
AnswerShow all 2 answers
Response from T-Root-22 | Reviewed this property |
If you look on their website, they have a Gluten Free menu, which I copy pasted here below... It seems like they have quite a few options. Hope this helps! Gluten Free Menu These menu items are either gluten free as... More
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Frequently Asked Questions about Bambu Restaurant

Yes, Bambu Restaurant offers takeaway services.

Yes, Bambu Restaurant offers delivery services.

Bambu Restaurant is rated accordingly in the following categories by Tripadvisor travellers:
  • Food: 4
  • Service: 4
  • Value: 3.5
  • Atmosphere: 4