We had not been here in a few years, and decided to try their NYE dinner. We chose an early sitting, and first impressions were great - wonderful space, nicely decorated for the season. And quiet - less than 50% full. Service was friendly but...rushed - we had just started our appetizers when the mains were presented. We asked to have time to finish our first plates and were told that the kitchen was rushing to get everything out, and the server started to put them on the table beside our first course...we asked again and she took them aside. We also asked why the hot dishes wre room temperature and were told that the kitchen they use is at the far end of the hotel, so everyting cools of while being carried over. Odd situation, and indicates poor management if true. The food was nicely presented but offputting that it was served lukewarm, and in such a rushed manner. We noticed nearby tables having the same kind of "fast food" service.More

We enjoyed the afternoon tea at Zoes and the staff were exceptionally nice to us. We are still enjoying the tea we bought to bring home. Thank you to everyone there for making us feel welcome.

High Tea at the Chateau Laurier in Ottawa had become a must when visiting family in the city. Beautifully prepared and presented sandwiches were delicious and the pastries a work of art. High Tea was an event not to be missed. Sadly, it has been...reduced to soggy stuffed croissants, strawberries between two slices of grain bread cut diagonally with crusts still on and paper thin cucumber sandwiches with creamed cheese Certainly disappointing considering the high price paid per person. Gone is the artistry with which High Tea was prepared. Sadly, our tradition will be discontinued. We will not return.More

The room is very pretty but in the summer it is outrageouly hot. They need some A/C as we were melting. The service was friendly and the 'high tea' was just OK. The sandwiches were a bit bland and the heat took their toll on...them. The desserts were tasty, but almost $100pp (with a drink...that was warm) it just wasn't worth the stop.More

I Have never been more disappointed in something called “experience” that I paid $75 in my life. I was melting the entire time, their AC was either broken or not turned on. We were surrounded by those cheap white pedestal fans on 3 sides and...the bar/register on one side. Felt like a roadside shack of a place and I saw everyone else be seated at beautiful set corners or background. The place is beautiful, we reserved ahead of time and it almost felt like they stuck us in the worst corner that wasn’t forced there. Booked and was looking forward to this for so long and abs annoyed. The waitress was nice and helped us w/ food preferences etc so no complaints there’sMore

Stopped by Zoe's for a dessert and special drink. The atmosphere and experience was very special. I would love to go back.

Fair warning, this is not an every-day experience as it is quite expensive. Though the excellent food, service and ambiance are very worth it. And it does hearken back to the days of taking one's time with the food and savoring the experience. I would...strongly recommend reservations if you are going during a busy time--like a weekend lunch. This is also not a place to show up in sweats and flip-flops: we were wearing walking shorts and teeshirts and didn't feel out of place. But I would not have wanted to be much less formal that that... Our hostess was the right combination of competence, friendliness and humour and it was was a joy to have her serve us. One funny experience was she apologed that one variety of tea was unavailable. With 20 other teas, coffee, decaf or hot chocolate to choose from, I don't think that we were hard done by. I especially liked that each person can have their own tea in an individual teapot. I cannot praise the food enough. I also overheard another table making arrangements for vegetarian-option sandwiches, so I know that that is available. I am given to understand that my mother found one of the sandwiches "fishy". Well it *was* trout...More

The staff was really nice to us and the waitress was friendly and served us well. On the other hand, the food was overpriced and very disappointing. My dish, which was FIFTY DOLLARS (wth) had a steak with the same size as my thumb, and...the truffle fries had no truffle flavour at all. When it comes to dessert, the bought ice cream was the best food I ate the whole night. The chocolate cake was heavy as hell. To sum up, the restaurant is clearly a tourist trap.More

My daughter brought me here for High Tea. What a wonderful gift and experience!!!!! We had an ample selection of tea. The three-tier platter was so very well presented and the sandwiches, desserts and scones were AWESOME! Tasty and fancy. We couldn<t eat all the...desserts so we could go home with the boxed goodies. Staff was so nice, perfect date for this mother-daughter.More

Place, food and service is great. For an upscale place, having to park offsite in the byward market is an insult. Unless you are a guest at the hotel, you cannot use their parking even though the restaurant is in the hotel. Not coming back...for sure.More

We order the pork belly with a side Caesar salad and both were yummy. The pate appetizer was excellent. Our two drinks were served in interesting containers - one came in a box with smoke and the other was served in a copper mug and...were excellent.More

Beautifully set table and exquisite surroundings with a view outdoors. There were 3 of us and 2 were gluten free. The GF sandwiches looked like styrofoam and according to the people eating them had virtually no cream cheese and were stale. As the non gF...they looked highly unappetizing. As the non GF guest, the only thing on the plates that were enjoyable were the scones with cream and jam. Come on Chateau Laurier. You can do better than this. Our bill for 3 people with a couple of drinks was $350. !! Never again.More