This is literally my local restaurant--I can walk there in 5 minutes or less. (FYI, they are also open for takeout and Doordash during the pandemic). But that doesn't mean I'd keep going back there if I didn't love it. But I do love it......and I'll tell you why. Staff: One of the many thing that stands out to me about this place is the relative lack of turnover in the front-of-house staff. You always see (mostly) the same set of faces in the hosts, bussers and servers. That says something positive about the management, I think. In terms of service, we've always had great experiences with the hosts and hostesses, even if the place was totally full, as it sometimes is (another good sign), they always do what they can to make you aware that they're working to get you a spot. The serving staff are really first rate. Experienced, knowledgable about their menu and their kitchen, efficient and always upfront with you if they are full and know the kitchen is bogged down and you're going to have to wait longer. I can't say enough good things about the servers. Food: Their breakfasts are solid, standard fare, with well cooked, hot food across the board, and particularly tasty homefries. The coffee is good too. For lunch & dinner, they have a pretty extensive menu. Like any restaurant and anyone's particular palate, there have been hits and misses for me as I've worked my way through such a big list. But the food quality is always good. I'm a particular fan of the Dirty Bird Bowl, always love their wings and, a fairly recent discovery for me is that their pizza is fantastic, thick or think crust. Atmosphere: For breakfast, it's just a good, buzzing vibe that I find very comforting. For later times of the day, when sporting events are on, it's a great place to watch a game -- or many of them at once. They have lots and lots of TVs and are really good about tuning at least one of them to whatever you want to watch, even if you're a filthy Leafs fan like me. Although I wholeheartedly endorse this restaurant/bar, there are two things I can think of to make the experience even better: 1) Inside the restaurant: Give in to the trendy hipsters a little and make one or two fuller-bodied beers available on tap; and, most importantly, 2) Outside the building: Come up with a plan to stop patrons from smoking right outside the front door. https://www.tripadvisor.ca/ShowUserReviews-g155004-d5769200-r753364529-Local_Heroes_Bar_Grill-Ottawa_Ontario.html#More

A great place where you can gather with friends or enjoy excellent food at all hours.Appetizers are excellent along with pizza and the main dishes. Breakfasts will never leave you going home hungry. Dean and the entire crew out front and inside the kitchen are...just good people.More

Great place with people who care. The staff are very friendly and always smiling. Food menu has plenty of favorites and always served hot to enjoy. Take out is quick and the staff always happy to see you. Highly recommended and can't wait to pull...up a chair again and relax in a comfortable setting.More

Poor service to solo customers I am also regular weekend customer Waitress ignorant to Me Almost over 45 minutes waiting food Customers came after Me His son had to bring my dish to kitchen Servers,one non existend .. Waitresses all of them ignore me Like...tips large groupsMore

Great casual dinning ambience Check out there daily special cocktails-Food was good especially Nachos

Your visit was brutal! First walking by all the smokers less than 5 feet from the front door....disgusting! Second seated in a booth... table was sticky... the wall beside the booth full of dust and food splash up! Waitress was far from friendly! Third... brought...all our appetizers with our main meal! Will not be back and will tell everyone that asks to avoid this restaurant. Will be calling the health department about the smoking at the door ...there are laws for this!More

I went to this establishment for lunch with my family during our visit to Ottawa. First I want to mention the lack of service at this place. Waited 15 minutes to get some water to drink. No kids cups, colouring or anything like that. It...says on there menu that they have famous wings and were also voted beat wings. Let me tell you that the wings where mediocre at best. We also had chicken parmigiana which was also not good at all. I do not recommend going to this place probably the worst $50 I have ever spent!More