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Ratings and reviews

RATINGS
Food
Service
Value
Atmosphere

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CUISINES
Cafe, Canadian
Meals
After-hours
FEATURES
Takeout, Seating, Wheelchair Accessible, Accepts Mastercard, Accepts Visa, Accepts Credit Cards
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Location and contact

Byward Market Area
0.3 km from Rideau Canal National Historic Site
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Reviews (201)
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67
63
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LanguageEnglish
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Traveller rating
67
63
36
12
13
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All reviews cake decadent desserts sweet tooth byward market gluten free options saturday night downtown ottawa slice
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Reviewed December 5, 2022

I was staying in the downtown and googled "dessert nearby , this place was open and looked promising. There was a lot of selections of cakes cookies and cheesecake. I asked for suggestions and it was noted that the mousse cake was popular, I love...mousse so a no brainer. The cake was over 10$ with a 1$ tip. The serving was small, I wouldn't say its enough to share. The mousse lacked richness. The ganache wasn't very cocoa-y. I probably wouldn't go back unless I was desperate, too expensive for small mediocre cake.More

Date of visit: November 2022
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Reviewed November 15, 2022

I grew up in Ottawa and have heard of Oh So Good on many occasions. I reached out to my friends about where to find the best Black Forest Cake in Ottawa for my twin's 10th birthday, and some mentioned I should try Oh So...Good in the Byward Market. After reading about their "award-winning cakes" online, I decided to give them a go, especially after seeing their delivery option. I saw on a Thursday when I ordered online that they had the cake in stock; I was given the option to specify my preferred delivery date and time (I requested the night before the party, 24 hours after my order, or the date of the party, which was 48 hours after I purchased), and once I paid, I received an email that my order was being processed and later that night, that my order was out for delivery. Saturday rolled around, and I rechecked the order status at lunch since it did not arrive, and it said the cake was delivered. I was confused, so I called only to be told curtly that cake orders take two to four days to process, that it was written on the website and that the delivery status updates I received meant nothing. I checked, and my mistake; it did say that in a small script above the box where you can specify the preferred delivery date. I was asked if I would like to cancel, and I said yes, and they quickly told me to reach out online to cancel before hanging up on me. I reached out online and explained my mistake, and they told me that they couldn't cancel online and that I would have to contact the store. I called the store again and asked to speak with the manager and was told he was unavailable, so I said I would call back. I didn't end up calling on Sunday, so when I called on Monday, despite once again not being able to speak with a manager, I said that I would either take the refund or, if the cake were already being made, I would still take the cake to be delivered in another 72 hours on my twins' actual birthday. They said they could still have one made and confirmed the delivery day and time with me. When the cake arrived, it was frozen and portioned into individual slices. It also had no cherries of any kind, not real cherries or the cherry jelly you find on less expensive cakes. It was basically just chocolate cake and whipped cream. I was so shocked over the lack of quality and also because I couldn't understand why the cake couldn't be delivered in time for the party if it was frozen anyway?! I tried to call the manager the next day and was told he was busy. I tried calling again and was told he would call me back, and he never did. I tried calling a third time, and he wasn't available. Please SAVE YOUR MONEY and NEVER ORDER FROM THIS OH SO GOOD! - signed a sad and frustrated mom who ended up paying $90 for a subpar frozen cake and $70 for the last-minute birthday party dessert I had to run out and buyMore

Date of visit: November 2022
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Reviewed August 3, 2022

Went here for dessert after dinner in the market. I found that the desserts were good (tried the coconut cream pie and the nutella cheesecake), but the restaurant was quite dirty, and the tables were not wiped down. Staff seemed to be pretty indifferent to...the state the restaurant was in. I now feel I do not want to eat here, because I am not sure how clean their kitchen is, based on what I observed in the front of the house. Shame, because the dessert was pretty decent!More

Date of visit: August 2022
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Reviewed July 23, 2022

I ordered $60 black forest cake, and paid $20 for them to deliver it for a double birthday party at my house. When we separated the individually wrapped pieces, they were all moldy. Moldy areas about a nickel coin in diameter contaminated the entire cake....Closer inspection of the cake further revealed mold growing on the chocolate shavings on top. We followed the website instructions for customer service and got no response. We went to the store 3 times, with pictures of the grey-green splotches growing throughout the cake, and spoke to an employee on the phone twice, We were told multiple times that we would be getting our money back, but it has been over a month and they are still ignoring me. If you are in the Byward Market in downtown Ottawa, consider going to one of the many other cafes or bakeries - or inspect your dessert very carefullyMore

Date of visit: June 2022
Helpful?1  
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Reviewed April 25, 2022

While on vacation from out of town, we were so excited to find a location open passed 6pm on Saturday night that offered gluten free options for desserts for our 2 friends celebrating birthdays. While the desserts were good my comment is simply regarding one...staff member - that brought down our entire experience. Two were lovely and helpful, seemed focused on their tasks however the woman that was supposed to be the front desk cashier left much to be desired. In one hand her vape pen, the other her cell, and the evidently extremely important video call that she didn't stop at any point in time to assist us and felt it was necessary to continue her conversation and flaunt her cleavage for. We are in our mid 30's, we get the obsession with social media but this is a restaurant, serving patrons at 8:00pm on a Saturday night in Byward Market. A certain level of professionalism would be expected for $10 slices of cake, instead we were left feeling rather disgusted and second rate.More

Date of visit: April 2022
Helpful?1  
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Reviewed April 7, 2022

We went here 2 nights in a row for dessert, both times the cakes were amazing. What really makes this place awesome is the staff! They remembered us the second night and took time to chat with us even though they were PACKED

Date of visit: March 2022
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Reviewed October 5, 2021 via mobile

Good selection, fresh and moist. I highly recommend it if you have a sweet tooth. The chocolate fudge cake and Oreo cookie cake did not disappoint.

Date of visit: October 2021
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Reviewed August 10, 2020 via mobile

They have lots of cakes and different coffees. When I saw the baklava cheesecake, I had to try it. Never seen that before. It was the most delicious cheesecake I’ve eaten. Its texture was of cheesecake mixed with galaktoboureko so soften than usual. Very good!!...They plenty of outdoor seating. Few tables inside.More

Date of visit: August 2020
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Reviewed February 23, 2020

A fun and quirky coffee shop. The decor is very basic but the food excellent. A wide selection of desserts available (mostly cakes), including vegan options. Don't be discouraged by lineups to order, your order will be processed efficiently.

Date of visit: February 2020
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Reviewed February 3, 2020

We had very nice cakes. There was a huge selection and something for everyone. I loved that my diet coke came in the can with a glass of ice. Service was quick and friendly and prices were reasonable. It's a nice location, and the building...has potential, but could use some spiffing up. Felt like a university student, basic kind of locale (which is what it is...)More

Date of visit: February 2020
Helpful?1  
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Reviewed January 29, 2020

Right in the By Ward market area. We ate dinner elsewhere and then walked to this place. Two great coffees - Cappuccino and Americano with a Lemon Sherbert cake. All fantastic! - - Simple warehouse ambiance in a historic building - - open from noon...to midnight. No table service.More

Date of visit: January 2020
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Reviewed January 19, 2020 via mobile

Excellent coffee, quality of food, and delightful professional staff. Food is outstanding! Specialist bakery and coffee roasters.

Date of visit: January 2020
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Reviewed October 26, 2019 via mobile

Way too expensive for the quality of the cakes! We add the cookie monster and the dulce de leche. Both were too sweet. Would not go back!

Date of visit: October 2019
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Reviewed October 14, 2019

Variety of cakes to choose from. We chose the lemon cake and the carrot cake. You get generous portions with whipped cream on the side. Both deliciously good. With almond latté and tea as beverages.enjoy!

Date of visit: October 2019
Helpful?1  
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Reviewed October 9, 2019

We went at this little coffee house with the grand-daughter to assist an event about Kpop (Korean pop groups). Anyway, we took advantage of the place and we tried to choose between their cakes. It was a difficult task ! Everything looked soo good. We...shared our discoveries : a chocolate truffle cake out of this world, a creamy cherry cheesecake and a, oh so delectable lemon cream cake. With that, a good regular coffee and a latte and we left happy and smiling.More

Date of visit: September 2019
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OH SO GOOD DESSERTS & COFFEE HOUSE, Ottawa - Byward Market Area - Menu, Prices & Restaurant Reviews - Tripadvisor

Frequently Asked Questions about Oh So Good Desserts & Coffee House

Yes, Oh So Good Desserts & Coffee House offers takeaway services.

Oh So Good Desserts & Coffee House is rated accordingly in the following categories by Tripadvisor travellers:
  • Food: 4
  • Service: 3.5
  • Value: 3
  • Atmosphere: 3.5