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Ratings and reviews

#170 of 1,698 Restaurants in Ottawa
RATINGS
Food
Service
Value
Atmosphere

Details

PRICE RANGE
US$8 - US$39
CUISINES
Italian
Special Diets
Vegetarian Friendly, Gluten Free Options
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meals, features, about
Reviews (270)
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253 results
Traveller rating
108
80
27
13
25
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LanguageEnglish
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Traveller rating
108
80
27
13
25
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All reviews veal bruschetta linguine cheesecake shrimp anniversary dinner tomato sauce home made my spouse frangelico
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Reviewed 3 weeks ago

We arrived at 6pm and didn't finish our meal till 9pm. We waited 1hr 15min after ordering our food for it to arrive. And another half hour for dessert. If the kitchen can't keep up, they should not accept the reservation. Our complaints fell on...deaf ears. Such a shame as the food was very good. We won't be back.More

Date of visit: May 2022
Helpful?
Reviewed May 14, 2022 via mobile

Fabulous Food snd Ambience We thoroughly enjoyed our dinner here this week. The insalata caprese was delicious and enough for us to share. We both chose the Linguine Pescatori. I had it with tomato sauce and my hubby with the garlic and oil sauce. It...offered plenty of seafood and neither of us could finish the pasta. Absolutely loved it. The specialty coffee was just enough to finish our dinner. If we come back toOttawa for another visit we will definitely return. We wish there was an Italian restaurant with the character and delicious food as this one!More

Date of visit: May 2022
Helpful?
Reviewed October 23, 2021

Service was excellent the rest was not memorable. Calamari was luke warm, bruschetta was mediocre and the mains were not that flavourful. Pasta is not home made....fettuccine was thick and Alfredo was bland....wasn’t worth the additional $5 up charge. Veal was tough, chicken parmigiana was...cold, not even luke warm. the other chicken dish was just okay. Sent it back and they warmed it up a little ...was still not hot.... I don’t understand how a restaurant can not serve warm food. I guess our meals sat there for 10+ minutes before they came to the table. Surely didn’t get value for what we spent. Drinks were fine....but the rest was not. Would not return. There are better Italian restaurants in Ottawa less expensive and better quality food.More

Date of visit: October 2021
Helpful?1  
Tratt, Owner at Trattoria Caffe Italia, responded to this reviewResponded October 26, 2021

Hello, we are very sorry that this happened to you. If management had known about this problem, they would have rectified this situation immediately. All of our food is made fresh and is of high quality and served. This is not a common problem. Had...More

Reviewed September 9, 2021 via mobile

It’s a beautiful restaurant. On July 14, 2021, I was a contestant in the Yuk Yuk’s standup comedy contest on the rooftop patio. The food everyone was eating looked delicious. And the patio was beautiful, with romantic lights hanging. And I won first place -...So it’s a lucky place!More

Date of visit: July 2021
Helpful?1  
Reviewed August 21, 2021

After patronizing this establishment through take out delivery, my spouse and I decided to venture out to this establishment. I would just like to express our sincere gratitude to the amazing time we had. The restaurant atmosphere, the server we had and more importantly the...meal were all amazing. We ventured from our usual take-out order to try something new and we were not disappointed at all. We will definitely recommend to family and friends.More

Date of visit: August 2021
Helpful?1  
Reviewed June 29, 2021 via mobile

It was our first visit and we will be back. Food was tasty and good size portions. Substitutions for allergies were accommodated with no issues. We had the Beef Carpaccio and Bococcini Trattoria x 2. Our waitress Sue was knowledgeable and friendly.

Date of visit: June 2021
Helpful?
Reviewed February 16, 2021

We ordered and picked up their special 4-course Valentines menu: cognac shrimp, gnocchi, 4 hr roasted veal and veggies in gravy, finished with Frangelico/fudge cheese cake. One of the best meals we have had in a long time! Everything was superbly cooked, seasoned and presented....It was absolutely amazing! Thanks for a memorable mealMore

Date of visit: February 2021
Helpful?
Tratt, Owner at Trattoria Caffe Italia, responded to this reviewResponded February 18, 2021

Hi Daly, Thank you so much for supporting us this Valentine's Day. We are so happy you enjoyed your meal. We put so much preparation time in so that we could really show our guests how much pride we take in our authentic Italian cuisine....More

Reviewed September 2, 2020

I was disappointed with the food. For starters the Caesar salad seemed like it came from Costco. No home made croutons no fresh Parma. Very ordinary. The bread was stale. The white sauce on my chicken was probably scooped on from a pot that was...prepared in the morning. I won’t be back. We were seated in the back. Very dark. No candles. The restaurant needs a facelift. I was happy with the service. Very friendly and attentive.More

Date of visit: September 2020
Helpful?1  
Tratt, Manager at Trattoria Caffe Italia, responded to this reviewResponded September 3, 2020

Hi Nancy, our staff would be happy to seat you in another area closer to the windows next time if you let us know. Our croutons are made in house and the caesar salads are topped with croutons and freshly grated Grana Padano cheese. We...More

Reviewed July 12, 2020

My wife and I arrived this evening for an intimate anniversary dinner, and were pleased to see a sign posted inside the entrance. It stated clearly that patrons must wear masks and keep them on until they arrive at their table. Although my wife has...leukemia and also experiences breathing problems, she is not legally obliged to wear a mask. She wears one anyway, out of respect for the public during her rare outings. We both wore our masks this evening until we were seated. The staff were wearing masks, but not all the tables on the patio were placed a full two metres apart. We assumed that those just one metre away from any given table would be left unoccupied and be carefully monitored by the servers. The dinner was, as always, delicious, but halfway through our main course a young couple arrived who had no masks and seated themselves barely a metre away, with the young man sitting well under one metre from my wife. We asked the server why the couple was so close and pointed out the unsafe proximity of that adjoining table. She did apologize for the oversight, but we asked for our bill anyway and requested the remaining food be packaged for take-home. The two bozos asked "why all the fuss?" and we explained that the Ontario protocol was not being respected. They responded that in Québec the rules were less stringent ("one metre distance") and for them a bit of a mishmash that is hard to follow. Well, welcome to Ontario you two birdbrains, where the protocol is more restrictive and where the infection level is much lower than in your province! It's almost impossible to reason with people who have peatmoss for brains and choose to ignore the realities of this global health crisis, hence we were not reluctant to depart after the two-minute exchange of unpleasantries. As we were leaving, management and staff apologized for their oversights in terms of masks, placement of tables, and seating of patrons, but it should not have happened in the first place. This is the only food-serving establishment in Ottawa where I have not been made to feel safe right from the minute I enter the premises. And this is stated with regret.More

Date of visit: July 2020
Helpful?1  
Tratt, General Manager at Trattoria Caffe Italia, responded to this reviewResponded July 14, 2020

Hi, thank you for coming to our patio on Sunday for your anniversary dinner. We are trying to comply with COVID-19 guidelines in the restaurant, including wearing masks, practicing social distancing, having hand sanitizer available, and spacing our patrons out. We would like to take...More

Reviewed June 23, 2020

This restaurant never disappoints. Choosing only one meal is the hardest part. There are always multiple items on the menu that I want to try. Every trip to Ottawa includes this restaurant. An excellent meal, nice wine selection and second to none service.

Date of visit: June 2020
Helpful?
Tratt, Manager at Trattoria Caffe Italia, responded to this reviewResponded September 3, 2020

Thank you so much! We are always to happy to welcome you back when you are in town. So glad you enjoyed your patio experience this summer with us.

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Questions & Answers
Ask a question
eeliot2017
August 12, 2017|
Answer
Response from Tratt | Property representative |
Yes, we have a wheelchair accessible entrance on the Gladstone Ave. side of the building. Please mention you will need the entrance when making a reservation, or call us 5 minutes before you arrive so we can have it ready... More
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Adrian S
January 7, 2015|
Answer
Response from Tratt | Property representative |
You may bring in a bottle of wine as long as it is purchased from the LCBO or an Ontario winery. Corkage fee applies; please ask when making a reservation as the price varies.
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Frequently Asked Questions about Trattoria Caffe Italia

Yes, Trattoria Caffe Italia offers takeaway services.

Trattoria Caffe Italia is rated accordingly in the following categories by Tripadvisor travellers:
  • Food: 4
  • Service: 4
  • Value: 3.5
  • Atmosphere: 4