We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
PRICE RANGE
US$5 - US$14
Special Diets
Vegetarian Friendly, Vegan Options, Halal
Meals
Lunch, Dinner, After-hours
CUISINES
Lebanese, Mediterranean, Middle Eastern, Fast food
FEATURES
Takeout, Seating, Parking Available, Wheelchair Accessible
Reviews (137)
Filter reviews
134 results
Traveller rating
76
36
7
8
7
Traveller type
Time of year
LanguageEnglish
More languages
Traveller rating
76
36
7
8
7
Show reviews that mention
All reviews shawarma hummus potatoes beef rice love this place carling garlic portions rideau
Selected filters
FilterEnglish
Updating list...
Reviewed September 10, 2020 via mobile

Stopped there a few weeks ago and the portions are minuscule in comparison to the other locations. Went back today & same challenge. Try to ask for more garlic, pickles, turnips, etc and you feel like you’re asking for their right arm! You know when...you go to McDonald’s, as horrible as it can be at least you know that a Big Mac is the same in Orleans as it is in Gloucester, Ottawa, Nepean, etc. Not so with Shawarma Palace in Carling! Same quality but fight to get it done the way you’re so used to at the other locations. Pathetic experience actually. Good food but I’d drive to Rideau or Bank & Hunt Club to have a real meal! I am a huge proponent of SP and through work, spend a couple of thousand dollars per year at the locations but will not be back to Carling Ave. To management, shame on you for your lack of creating a great customer experience and hope you can re-think your short sightedness for a quicker buck. As an FYI, it won’t work! BTW, no credit cards and Cash or Debit only! Shameful leadership.More

Date of visit: September 2020
Helpful?
Reviewed June 14, 2020

At this point this is just a cash grab. I ordered 110$ worth if take out and specifically asked for two pita bread on the side, which I ordered at the beginning. The cashier rudely told me that they do t give out pita with...sandwiches, potatoes, rice and tabouli. After I received the food and paying I asked for the missingpita. . That's when she said they don't give out free pita. I never asked for it. I told her I'd pay for it. She proceeded to charge me extra .57 cents for the two bread which I had intention of paying from the beginning. I told her that if pay debit , at that time she came into her senses and told me it's in the house. Geez thanks for nothing. I'll not go back.More

Date of visit: June 2020
Helpful?
Reviewed May 23, 2020 via mobile

The manager is very rude and has attitude! Will not be going there again! She really needs to take a course on customer service🙂

Date of visit: April 2020
Helpful?
Reviewed January 22, 2020

I attended this newly positioned resto for lunch. Immediately as you walk in you notice everything has been freshly appointed. Then your eye is drawn to the 4 spits roasting beef, chicken, pork and ? Vertically on the back wall of this cafeteria style restaurant....The decor is fresh with tile on the walls and new furniture throughout. My partner and I had the Greek salad with chicken from the spit. Delish and plentiful. I would return in a heartbeat.More

Date of visit: January 2020
Helpful?
Reviewed November 30, 2019 via mobile

Love this place for a good shawarma! New location is bright and spacious. Portions are hugely generous. Food is delicious. I like to also pick up a box of baklava to bring home!

Date of visit: November 2019
Helpful?
Reviewed November 24, 2019 via mobile

Same great food, right across the street. Brighter space, same great food and friendly staff. The veggies are wonderful as is the hummus and everything is very fresh. For the first time I didn’t kill myself and took some home for later!

Date of visit: November 2019
Helpful?
Reviewed November 16, 2019 via mobile

Nice and fresh look at this new location. Staff is friendly and fast service. This location location is certified halal. The only negatif comment i have for this place us the parking. Extremely small and awkward to park. Not enough parking spots.

Date of visit: November 2019
Helpful?
Reviewed October 5, 2019 via mobile

First time at this place and absolutely loved it. Their chicken trio was delicious. Was meaty and flavorful with fresh lettuce, beet and tomatoes on a bed of spicy hummus. Their garlic potatoes were just fantastic. Uncle and wife had the mixed platter and i...thought it was very good. Quick service and pricewise was very reasonable.More

Date of visit: August 2019
Helpful?4  
Reviewed September 7, 2019 via mobile

Don't see what the fuss is about at all. A couple of bucks more for a slightly smaller platter than most places. Dry chicken, microwaved falafel, stingy with the tabbouleh, bland rice. Kinda rude staff, blaring music, prison cafeteria decor. Maybe it's their brand new...Carling location that's confusing the staff so, but folks, you could toss a dart blindfolded at a shawarma map of Ottawa and do at least as good. Likely for a couple of bucks less.More

Date of visit: September 2019
Helpful?
Reviewed August 30, 2019

So I have been going there for like almost 5 years the one on bank and hunt club, I should say the food quality, the cleanliness, the service I used to like this place but not so much anymore, it was the perfect lunch super...dinner place and then my father came from back home I wanted to show him somewhere nice so I took him there, I was with my 3 children's and my father I ordered a family of 4 dinners the guy serving to ask me if I know how much it's cost, I wonder in my head if he asked me because I am black or is there something on my face that says I am poor or something I was kind of shock because I never been so insulted in my life I lived in Canada for like 15 years now I mean he is as much as an immigrant as me what makes you think that ? I don't think it will feel the same for me going there anymore I used to go once a month with my children's but no more I am doneMore

Date of visit: August 2019
Helpful?
View more reviews
Best nearby
Best nearby hotelsSee all
Stardust Motel
30 reviews
.09 km away
Best Western Plus Ottawa Kanata Hotel & Conference Centre
584 reviews
3.57 km away
Residence & Conference Centre - Ottawa West
279 reviews
3.69 km away
Holiday Inn Express & Suites Ottawa West - Nepean
316 reviews
4.26 km away
Best nearby restaurantsSee all
Little India Cafe
148 reviews
.38 km away
Taj Indian Cuisine
91 reviews
.24 km away
The Beachconers
30 reviews
1.14 km away
Best nearby attractionsSee all
Britannia Park
38 reviews
.73 km away
Bayshore Shopping Centre
85 reviews
1.00 km away
Andrew Haydon Park
25 reviews
1.55 km away
In The Air
5 reviews
.31 km away
Questions & Answers
Get quick answers from Shawarma Palace staff and past visitors.
Note: your question will be posted publicly on the Questions & Answers page.
Submit
Posting guidelines
Is This Your Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Free Listing
Frequently Asked Questions about Shawarma Palace

  • Yes, Shawarma Palace offers takeaway services.

  • Yes, Shawarma Palace offers delivery services.

  • Shawarma Palace is rated accordingly in the following categories by Tripadvisor travellers:
    • Food: 4.5
    • Service: 4
    • Value: 4.5
    • Atmosphere: 3.5