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Ratings and reviews



US$2 - US$8
Takeout, Seating

Location and contact

Byward Market Area
0.5 km from Rideau Canal National Historic Site
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Reviews (77)
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Reviewed September 14, 2019

This has been my favourite gelato spot in Ottawa for a while. It's authentic and delicious, it really tastes like the gelato you get in Italy! However the service is hit or miss, it can be very slow especially in the summer. To me it's...worth the wait, but it's still frustrating.More

Date of visit: August 2019
Reviewed August 19, 2019 via mobile

The main branch is in Murray Street downtown but it was one in a garden in Hintonburg I visited one weekday afternoon. Even though the weather was distinctly changeable the prospect of a tub of mango sorbet was simply too tempting. And the rain held...off!More

Date of visit: August 2019
Reviewed July 17, 2019

Bought a cup of gelato for my 4 year old this afternoon. Super over priced. Most of it ended up on the ground because the cups are too small and the ice cream just sits on top. Went inside to ask for a larger cup...to transfer his ice cream into so that he could enjoy it. Was told that I had to pay for the extra cup. When I politely refused, stating that a customer shouldn’t have to pay because of their bad design, the employee responded very rudely that if I wasn’t happy, I should go elsewhere. I certainly will and I hope you do too. They really know how to suck the joy out of ice cream.More

Date of visit: July 2019
Reviewed July 8, 2019

Went here with my family and friends recently after a nice dinner in The Byward Market. Apparently, they make the gelato on site. The place was hopping on this Saturday night and I can see why. Dozens of interesting flavours to choose from. I had...chocolate caramel and it was amazing.More

Date of visit: July 2019
Reviewed July 1, 2019

Nice premises, convenient location in Byward Market, and really excellent gelato. I had nocciola and pistacchio, my go-to flavours in Italy, and they were amazing (and very generous scoops). The only thing I would say is that from outside this place doesn’t look as attractive...and obvious as some of the other very fancy-looking gelato places. Another place nearby looks prettier and is easier to spot on the street, but a local told us that this is the best gelato in the city and has been going for over 15 years, boy was she right! So go for quality gelato over fancy exteriors!More

Date of visit: June 2019
Reviewed April 21, 2019 via mobile

Live this place. High quality gelato. A good selection of flavours and good coffee for those wanting some caffeine. Choice or cups or cones. Friendly efficient staff.

Date of visit: April 2019
Reviewed October 1, 2018

The choices at Piccolo Grande are great. It is always a summertime favourite of ours when we go to the market in Ottawa.

Date of visit: July 2018
Reviewed September 13, 2018 via mobile

Great gelato place! Good location near parliament at Byward Market. Nice service. Clean bathroom. Pistachio, amaretto and dark chocolate with orange were all really good.

Date of visit: September 2018
Reviewed September 10, 2018

Very good quality gelato. The lemon and coconut were my favourites by far. Service one day was fantastic but the next we were met by a very surly somewhat rude person but the gelato is very very good and i am a gelato fiend.

Date of visit: August 2018
Reviewed September 7, 2018

This is the 3rd place I tried in Ottawa to find the quality of gelato I experienced in Italy. Piccolo Grande is grande in selection and taste. Prices are reasonable. The only problem is the outside signage has to be made more visible.

Date of visit: September 2018
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Frequently Asked Questions about Piccolo Grande Artisan Gelateria

Yes, Piccolo Grande Artisan Gelateria offers takeaway services.

Piccolo Grande Artisan Gelateria is rated accordingly in the following categories by Tripadvisor travellers:
  • Food: 4.5
  • Service: 4
  • Value: 4
  • Atmosphere: 4