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Mongolian Village West

#351 of 2,275 Restaurants in Ottawa
$$ - $$$Asian, , Chinese
2150 Robertson Road | Nepean, Ottawa, Ontario K2H 9S1, Canada
+1 613-596-4366
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Overview
  • Excellent30%
  • Very good45%
  • Average18%
  • Poor7%
  • Terrible0%
Travellers talk about
“noodles” (9 reviews)
“spring rolls” (3 reviews)
Open Now
11:00 a.m. - 9:00 p.m. Hours
CUISINES
Asian, Mongolian, Chinese, Vegetarian Friendly, Vegan Options
PRICE
$$ - $$$
RATINGS
Food
Service
Value
Atmosphere
LOCATION
2150 Robertson Road | Nepean, Ottawa, Ontario K2H 9S1, Canada
All Details
Write a ReviewReviews (66)
Traveller rating
Traveller type
Time of year
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1 - 10 of 66 reviews

Reviewed November 2, 2018

Returned again to this restaurant as I’ve enjoyed it before and it was as lovely as I remembered but the waitress we had was downright rude and insulting, demanding we leave a tip and insulting my nationality. Think this will be my last time hereMore

Date of visit: November 2018
Thank ElizabethDGrieve
Mongolian V, Manager at Mongolian Village West, responded to this reviewResponded November 3, 2018

Thank you Elizabeth DGrieve for your review, First of all I do apologize for your inconvenience. We always maintain professional environment in our restaurant and rest assured disciplinary action has already been taken with the server in question. I hope you will give us one...More

Reviewed October 12, 2018 via mobile

Recommended by a friend. We found it to be average.. I would’ve preferred more veggies and a bit more flavour in my Mongolian Beef dish. It was an experience..🤷🏻‍♀️

Date of visit: October 2018
Thank selenagts
Rohan M, Manager at Mongolian Village West, responded to this reviewResponded November 30, 2018

Thank you for taking the time to give us your kind words and feedback!

Reviewed September 7, 2018

My wife and I stopped here on a whim, and were initially unsure how the 'system' worked (selecting your own ingredients for the chefs to prepare the stir fry, etc). We gave it a try, and loved the outcome. We spent the whole meal discussing...More

Date of visit: September 2018
Thank Diamond D
Mongolian V, Manager at Mongolian Village West, responded to this reviewResponded September 14, 2018

Thank you for your comments, See you soon!

Reviewed April 30, 2018 via mobile

I personally have been coming here since it opened, over 20 years ago. We like to bring our kids here, it's one of their favourite places to eat. It's quick and healthy. We love that you can choose exactly what you'd like to eat.

Date of visit: February 2018
Thank Jenn B
Reviewed April 25, 2018

We love bringing people here for dinner because you are picking out your own food and there is something for everyone. It makes it really easy to have a healthy dinner. I also love the 10% discount for veggies :) Service is usually very good...More

Date of visit: February 2018
Thank Kutty D
Reviewed February 14, 2018

Stopped for lunch the other day, looks like this place is very understaffed, we waited a long time to order something to drink, the wonton soup had very little flavor and the food we ordered well what I ordered extra was split between my plate...More

Date of visit: February 2018
Thank 1petworth
Reviewed November 24, 2017

I've been going there for over 4 years. I have yet to have a bad experience. Food is always fresh. Staff are helpful. Extra bowls of soup when ever I've asked. Any time I had friends there, they have loved the food. The staff greet...More

Date of visit: November 2017
Thank frankstratton
Reviewed November 17, 2017

This is a message following my November 15, 2017 lunch experience, " I have been using the Robertson Road location for several years, but sadly perhaps not too frequently enough. With my mutually retired past associate this restaurant is our regular for our periodic catch...More

Date of visit: November 2017
Thank dsteventon
Reviewed July 10, 2017

Here you pay for your meal by the weight of the items you pick. It's interesting that you can pick what you want and they cook it as you like and then bring it to your table. The food was OK but I found it...More

Date of visit: April 2017
Thank Mcgoo14
Reviewed June 25, 2017

Hubby and I have been going to the Mongolian Village for years. Went back this week for the first time in a few years. It's had a renovation since our last visit and the interior is nice and bright. Always love the HUGE wok in...More

Date of visit: June 2017
Thank Janet1016
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Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Average prices
US$10 - US$18
Meals
Lunch, Dinner
Restaurant features
Takeout, Seating, Waitstaff, Parking Available, Wheelchair Accessible, Serves Alcohol, Full Bar, Accepts American Express, Accepts Mastercard, Accepts Visa, Reservations, Accepts Credit Cards
Good for
Child-friendly, Kids
Open Hours
Sunday
11:00 a.m. - 9:00 p.m.
Monday
11:00 a.m. - 9:00 p.m.
Tuesday
11:00 a.m. - 9:00 p.m.
Wednesday
11:00 a.m. - 9:00 p.m.
Thursday
11:00 a.m. - 9:00 p.m.
Friday
11:00 a.m. - 10:00 p.m.
Saturday
11:00 a.m. - 10:00 p.m.
Location and Contact Information
  • Address: 2150 Robertson Road | Nepean, Ottawa, Ontario K2H 9S1, Canada (Formerly The Mongolian Village)
  • Location: Canada  >  Ontario  >  Ottawa
  • Phone Number: +1 613-596-4366
  • E-mail
Description
The Mongolian Village Grill is a "You Build It" "We Grill It" type of Stir-Fry Grill & Bar. Phase 1 Customers select ingredients from a 20' long Food-Bar filled with a vast array of freshly cut vegetables, Noodles, Dumplings, Fish, Seafood, Poultry, and Meats. The final part of Phase 1 involves the customer selecting a sauce for their Stir-Fry. With 16 different Sauces to choose from the customer can select a single sauce or mix and match a combination of sauces to suit their selected ingredients. Phase 2 Customers return to their table to enjoy unlimited Soup, Steamed Rice, Flour Wraps, and their chosen Beverage. While the customer is eating their soup the Mongolian Village Chef's are preparing the Stir-Fry on a custom "Flat Wok Grill". Phase 3 One of the Chef's will deliver to your table your unique custom made Stir-Fry. The Mongolian Village Grill operates on a pay by weight system which includes unlimited Soup, Steamed Rice, and Flour Wraps.
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