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The Parlour

$$ - $$$
American, Bar, Canadian, International, Gastropub
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101 Wellington St, Stratford, Ontario N5A 2L4, Canada
+1 519-271-2772
Website
Today
07:00 - 01:00
Open now
See all hours
Hours:
Sun 09:00 - 00:00
Mon - Wed 07:00 - 00:00
Thu - Fri 07:00 - 01:00
Sat 08:00 - 01:00
More Info
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375 Reviews from our TripAdvisor Community

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Showing 375: English reviews
Stratford, Canada
Level Contributor
146 reviews
46 restaurant reviews
common_n_restaurant_reviews_1bd8 72 helpful votes
Reviewed 3 July 2016

Normally when a person goes to a service and hospitality establishment, they expect to receive hospitality and good service. Not here! Instead you get ignored for a good 20 minutes while others are served around you and then your waitress will give you a lecture about how it's your responsibility to request service. Needless to say, that was the end... More 

Helpful?
1 Thank J B
Ann Arbor, Michigan
Level Contributor
147 reviews
81 restaurant reviews
common_n_restaurant_reviews_1bd8 77 helpful votes
Reviewed 2 July 2016

Impressed by TA reviews, and seemingly endlessly searching for that just-right place to stay in Stratford, my wife and I stayed at The Parlour for 3 nights in June 2016. The building is groovy. The front desk staff are variably very nice and somewhat morose. The room was OK. The wifi is fast and free. The room air conditioner sounds... More 

Helpful?
Thank Ob3ron
Dina N, Food & Beverage Administrator at The Parlour, responded to this review

Hello Ob3ron! many thanks for your review of your recent stay with us! We truly enjoy reading feedback from our guests and are happy to hear that you did enjoy your stay with us. We agree, our General Manager is exceptional not only with guests but he is a true gem with his staff as well. He takes customer service... More 

Toronto, Canada
Level Contributor
83 reviews
35 restaurant reviews
common_n_restaurant_reviews_1bd8 47 helpful votes
Reviewed 27 June 2016

Service always seems to stand out in our visits to this place. The staff has been really well trained. There is no rush, the tables are well-spaced so you feel like you have a private space. Everything on the table has been attentively cleaned and polished. The food is very good and high quality; which it should be, as the... More 

Helpful?
Thank Beentobim
Dina N, Food & beverage Administrator at The Parlour, responded to this review

Hello Beentobim and many thanks for taking the time to review your recent visit with us! We appreciate that you have taken the time to notice how much we value our staff and giving them the knowledge and tools they need in order to service our guests with the highest standards and quality. We like knowing our guests can take... More 

Toronto, Canada
Level Contributor
114 reviews
56 restaurant reviews
common_n_restaurant_reviews_1bd8 63 helpful votes
Reviewed 19 June 2016

The four of us made dinner reservations at this charming spot. The wait staff were very pleasant and helpful. The food is good and moderately priced. Overall, we had a lovely time eating and drinking and enjoying our evening here. Would definitely recommend the fish and chips.

Helpful?
Thank talktomona
Dina N, Food & Beverage Administrator at The Parlour, responded to this review

Hello talktomona! Many thanks for taking the time to review your recent visit with us! We are glad to see you enjoyed your evening and certainly hope to see you again soon! Cheers Dina Fine Food & Beverage Administrator The Parlour Stratford, Ontario More 

Cambridge, Canada
1 review
Reviewed 12 June 2016

We ordered two fish and chip dinners based on seeing other orders. Ours came over cooked cold fries and warm coleslaw. Probably sat under heat lamp. Young lady serving pluncked plates down and wasn't very interested in our trying to tell her they looked over done. Our server Sharon immediately saw the poor quality and removed them to have them... More 

Helpful?
Thank gen1and2
Dina N, Food & Beverage Administrator at The Parlour, responded to this review

Hell gen1and2 Many thanks for taking the time to provide feedback of your time spent with us. Of course, we never like to hear that a guest was not happy with the selection they have made. I am glad to hear that Sharon, who is absolutely one of our best, recognized the situation and tried to rectify it for you.... More 

Level Contributor
7 reviews
6 restaurant reviews
Reviewed 11 June 2016 via mobile

Went with colleagues for a work lunch. Waited an hour for our food, and one colleague never got out food. Paid $21.47 for a half-hearted chicken club on regular bread and a very small portion of salad. Service was terrible and paying was another 30min wait. Would have got better service at McDonalds for a fraction of the price. Won't... More 

Helpful?
Thank J S
Dina N, Food & Beverage Manager at The Parlour, responded to this review

Hello J S and thank you for your feedback in regards to your visit with us at The Parlour. I am, truly sorry that your experience with us did not meet your expectations. We certainly do not like knowing that anyone has left our establishment with the feeling of not returning. Your group was a very large group that arrived... More 

Detroit, Michigan
Level Contributor
34 reviews
13 restaurant reviews
common_n_restaurant_reviews_1bd8 13 helpful votes
Reviewed 6 June 2016

We had a lovely appetizer of seafood in a pesto cream sauce. The mussels in a red curry sauce were also quite good.The risotto was only ordinary, though.

Helpful?
Thank Beattieclan
Dina N, Food and Beverage Administrator at The Parlour, responded to this review

Good day beattieclan! Thank you for your review of your visit with us. Although we are pleased to know that you enjoyed our Seafood melt, which is a personal favourite and the Mussels, we never like knowing that a guests wasn't wow'd by their selection. We try to check on every table in the restaurant when they are dining with... More 

VICTORIA
Level Contributor
70 reviews
18 restaurant reviews
common_n_restaurant_reviews_1bd8 20 helpful votes
Reviewed 5 June 2016 via mobile

Food - especially the Prime Rib and Pavlova were great. Service was TERRIBLE! We were a group of 12 friends who had shared the same weekend in June for over 30 years. This restaurant used to be one of our favourites. However, despite making a reservation for the group over a month ahead - when we arrived they had no... More 

Helpful?
2 Thank M J
St. Catharines, Canada
Level Contributor
94 reviews
64 restaurant reviews
common_n_restaurant_reviews_1bd8 27 helpful votes
Reviewed 2 June 2016

Now that the Parlour Inn has had a couple of years under its belt as a member of the Vintage Hotels family, it seemed a good time to stop by its restaurant for lunch and see how the transformation is going. The decorators have been at work, with the lounge now looking far more comfortable and inviting thanks to the... More 

Helpful?
Thank S. James W
Dina N, Food & Beverage Administrator at The Parlour, responded to this review

Hello S.James W and thank you for taking the time to review your experience with us at The Parlour. We love the new look of our Lounge and are definitely getting much positive feedback in regards to its recent overhaul. The Seafood Fettuccine is a personal favorite of mine and I am thrilled to know you enjoyed your meal from... More 

Columbus, Ohio
Level Contributor
261 reviews
184 restaurant reviews
common_n_restaurant_reviews_1bd8 163 helpful votes
Reviewed 30 May 2016 via mobile

We have been to this place three times because of its proximity to one of the festival theaters, but no more. After the most recent dinner, we agreed that in each visit kitchen service was very slow, food was just fair (not bad, just very bland), and given the number of much, much better restaurants in a two-block walk, we... More 

Helpful?
Thank rac-columbus
Dina N, Food & Beverage Administrator at The Parlour, responded to this review

Hello rac-columbus Thank you for taking the time to provide feedback for us at The Parlour. We, of course, never like know we have not met the expectations of any of our guests and are always disappointed to know that a guest did not enjoy their experinece with us. I would love to get further information on your stay and... More 

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Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Average prices
US$15 - US$50
Cuisine
American, Bar, Canadian, International, Gastropub
Meals
Brunch, Breakfast, Lunch, Dinner, After-hours
Restaurant features
Reservations, Outdoor Seating, Private Dining, Seating, Waitstaff, Parking Available, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar, Television, Free Wifi
Good for
Groups, Romantic, Special Occasion Dining, Business meetings, Local cuisine, Child-friendly, Kids
Open Hours
Sunday
09:00 - 00:00
Monday
07:00 - 00:00
Tuesday
07:00 - 00:00
Wednesday
07:00 - 00:00
Thursday
07:00 - 01:00
Friday
07:00 - 01:00
Saturday
08:00 - 01:00
Location and Contact Information
  • Address: 101 Wellington St, Stratford, Ontario N5A 2L4, Canada
  • Location: Canada  >  Ontario  >  Stratford
  • Phone Number: +1 519-271-2772

Questions & Answers

Questions? Get answers from The Parlour staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?