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Ratings and reviews

RATINGS
Food
Service
Value
Atmosphere

Details

CUISINES
Pizza, Fast food, Canadian
Special Diets
Vegetarian Friendly
Meals
Lunch, Dinner
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meals, features, about
Reviews (99)
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99 results
Traveller rating
63
17
5
2
12
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Time of year
LanguageEnglish
Traveller rating
63
17
5
2
12
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All reviews pizza wings greek salad delivery guy delivered hot toppings sauce order pickup combo
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Reviewed December 19, 2023

This used to be my goto... Now with inflation and the covid tax has caused them to be more expensive than pizza hit... I can get 2 medium with 3 toppings on each for 27.99 at the hut...here it's 28.99...unfortunately it's not sustainable to charge...this much for average pizzaMore

Date of visit: December 2023
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Robin Crosbie, Owner at Great Lakes Pizza Co, responded to this reviewResponded December 31, 2023

Hi Manityj, Thank you for taking the time to post a 3 Star Review on us. I understand your concerns regarding our nominal price increase that we had to implement due to the increased cost of all of our products that we buy from our...More

Reviewed August 3, 2023

We have had pizza there on numerous occasions but we ordered meatball subs. They are the worst meatball subs I have ever had. I should have asked for a refund. I will not buy anything from this place ever again.More

Date of visit: July 2023
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Robin Crosbie, Owner at Great Lakes Pizza Co, responded to this reviewResponded September 13, 2023

Hi Explorer96072, I was concerned that you didn’t enjoy the Meatball Subs you had ordered from us. While we sell dozens of them on a weekly basis, I can appreciate that everyone doesn’t have the same tastes/expectations when ordering. There was no comment by yourself...More

Reviewed July 4, 2023

Thanks to Robin and all the staff at Great Lakes for the 12 awesome pizzas I ordered for a family party on July 3rd, 2023! Everyone raved about the pizzas! They were delish! I would highly recommend Great Lakes for your pizza parties!More

Date of visit: July 2023
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Robin Crosbie, Owner at Great Lakes Pizza Co, responded to this reviewResponded September 13, 2023

Hi C5486LHsandraf, Thank you for taking the time to post a 5 Star Review on us and for the kind words regarding the overall service and quality of product you received! It can always be a stressful time trying to organize family functions, and if...More

Reviewed May 2, 2023

Pizza has not arrived and it has been an hour and a half, for 2large pizzas. Great Lakes is less than 5minutes away.More

Date of visit: May 2023
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Robin Crosbie, Owner at Great Lakes Pizza Co, responded to this reviewResponded September 13, 2023

Hi L2020QGvaleriec, Thank you for taking the time to post a review on us. I was not happy to read that you had to wait the length of time you did to receive your order. While we do encounter many obstacles on a daily basis...More

Reviewed February 24, 2023 via mobile

Absolutely no comment. pic speaks for itself!!!!! It looks like only 3 meatballs sliced in 4 pieces WOW !!!More

Date of visit: February 2023
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hobie_17, Owner at Great Lakes Pizza Co, responded to this reviewResponded February 26, 2023

Hi 462peted, Thank you for taking the time to post a review on us - I’m sorry you didn’t like our Meatball Sub. You are correct, we use a 12” sub bun and cut 3 3oz meatballs into 4 pieces each in order to spread...More

Reviewed January 1, 2023 via mobile

Best pizza 🍕 in Sudbury. They also have great wings. They have a great large pizza cheap for pickup.More

Date of visit: January 2023
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hobie_17, Owner at Great Lakes Pizza Co, responded to this reviewResponded February 26, 2023

Hi Pizzq, Thank you for taking the time to post a 5 Star Review on us and for the kind comments! I will shore your review with my Staff, and would like to thank you for your business - it is appreciated! We look forward...More

Reviewed September 10, 2022 via mobile

Ordered pizzas for delivery from the LaSalle store on two different occasions. Both times the delivery took over an hour. Both times the pizzas were cold. The second time the dipping sauces ibordered were missing. When I called to complain the staff and the manager...were completely unprofessional. One staff member even hung up on me. They wouldn't refund the dipping sauces or even send another driver out with them. This is the most disrespectful and unprofessional business I've ever dealt with. The customer service isn't even terrible, it's non-existent. AVOID THIS PLACE AT ALL COSTS!!!More

Date of visit: September 2022
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed August 20, 2022

Beautifully fresh pizza, fully loaded with delicious toppings. We had combo 3, two small, not really very small, pizzas with 3 toppings each. Delivered hot, sooner than expected by a very nice delivery guy. I am visiting from Scotland and will be using Great Lakes...again. They were recommended by the next door neighbour, she was rightMore

Date of visit: August 2022
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hobie_17, Owner at Great Lakes Pizza Co, responded to this reviewResponded December 13, 2022

Hi 332glynisd, Thank you for taking the time to post a 5 Star Review on us and for the kind words about our service and product! We always use fresh products when making our pizzas, and aim to get it right the first time, so...More

Reviewed January 27, 2022

This is by far the best pizza. I have found since I moved here. Amazing service. I order the superior and talk about 😋.More

Date of visit: January 2022
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Great_Lakes_Manager, Owner at Great Lakes Pizza Co, responded to this reviewResponded April 3, 2022

Hi 691terraw, Thank you for posting a 5 Star Review on us and for the kind comments about our pizza being the best, the service being amazing and our Superior pizza! That truly means a lot!! I will share your review with my Staff and...More

Reviewed January 11, 2022

without fail, I have ordered many times and have not been disappointed. Greek salad best take out or dine in salad I have had. Love the Mexican pizza, great portion of toppings that are distributed equitably. Delivery is quick and friendly. would highly recommend. A++More

Date of visit: January 2022
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Great_Lakes_Manager, Owner at Great Lakes Pizza Co, responded to this reviewResponded April 3, 2022

Hi timbit3, Thank you for taking the time to post a 5 Star Review on us and for the great comments on our Greek salad, the Mexican pizza and the Delivery Drivers! It’s always great to hear from our customers on how their experience has...More

Reviewed December 7, 2021

My husband and I had ordered an extra big pizza and when we got it one side was stretched out to nothing and the other side was very spongey and not very cooked in the center. When my husband called back he was told by...the manager that we were lying and he wasn't going to do anything to fix itMore

Date of visit: November 2021
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Great_Lakes_Manager, Owner at Great Lakes Pizza Co, responded to this reviewResponded January 7, 2022

Hi Irene, I was a little concerned when I read your review in regards to your comments. Firstly, my Manager has been with us for over 10 years, and I have never had any suspicion that he would accuse any customer of lying when they...More

Reviewed October 2, 2021

Placed an order for delivery. Waited an hour then called again to inquire where my order was since this was the third time an order from them took forever to be delivered. When I told him I was advised of a 45 min delivery time...he claimed that because it was saturday night and I was near the edge of their delivery area I should be understanding. When I said my understanding goes out the window when I get cold pizza he gave me more excuses as to why they should be forgiven for taking so long. I told him to just cancel my order. He started to huff and act like I was the problem. No appology just excuses. I've ordered from this plavce many times but never again. Terrible customer service and absolutely no accuntability.More

Date of visit: October 2021
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Great_Lakes_Manager, Owner at Great Lakes Pizza Co, responded to this reviewResponded November 2, 2021

Plott355, I was concerned when I read your review on us - believe me, the estimated delivery time we quote is rarely exceeded - unless something causes it to be so. Regardless, after reading your comments about worrying that you may receive cold pizza, I...More

Reviewed September 27, 2021

My favourite pizza place ( Lasalle Blvd). Food is always excellent, amazing service, and the owner is super friendly , great guy!! ~KimMore

Date of visit: September 2021
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Great_Lakes_Manager, Owner at Great Lakes Pizza Co, responded to this reviewResponded September 29, 2021

Hi KimIR4463FB, Thanks for posting a 5 Star Review on us and the excellent comments on our food, service and friendliness! I always share our customer reviews with my Staff and will try to make sure I highlight your last remarks in your posting! We...More

Reviewed August 26, 2021

ordered a pizza on Thursday night from south end great lakes. when I got home I found the pizza was cold over cooked. Looked like it had been sitting on the oven for hours. Had to throw it out. Never had a problem before so...i hope this was just a one time mistakeMore

Date of visit: August 2021
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Great_Lakes_Manager, Owner at Great Lakes Pizza Co, responded to this reviewResponded September 29, 2021

Hi W8889WEmikeg, I was sorry that you didn’t have a good experience at our South End location - I will forward your comments to my Manager there for his review. I was confused how the pizza “looked like it had been sitting on the oven...More

Reviewed July 20, 2021

Ordered takeout pizza and it was amazing!!! The delivery guy was great very friendly….pizza was delivered in 20 minutes 👍🏻👍🏻👍🏻More

Date of visit: July 2021
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Great_Lakes_Manager, Owner at Great Lakes Pizza Co, responded to this reviewResponded July 28, 2021

Hi Don d - thank you for posting a 5 Star Review on us and for your kind comments on your pizza order and the quickness and friendliness of our delivery driver! I will share your review with my Staff, they appreciate hearing reviews like...More

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Questions & Answers
Ask a question
Jackie G
December 15, 2023|
Answer
Response from Hobie_17 | Property representative |
Hi, you can call and ask for a Manager who can address any concerns/complaints you may have.
0
Votes
Tammy M
March 26, 2015|
Answer
Response from Great_Lakes_Manager | Property representative |
Hi, thanks for your question - the owners are Al & Robin. I hope this helps!
1
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GREAT LAKES PIZZA CO, Sudbury - 1955 Lasalle Blvd - Restaurant Reviews, Photos & Phone Number - Tripadvisor

Frequently Asked Questions about Great Lakes Pizza Co

Yes, Great Lakes Pizza Co offers takeaway services.

Yes, Great Lakes Pizza Co offers delivery services.

Great Lakes Pizza Co is rated accordingly in the following categories by Tripadvisor travellers:
  • Food: 4
  • Service: 4.5
  • Value: 4
  • Atmosphere: 3.5