There were 8 of us booked for a Birthday celebration for two of the ladies. We were told that we must be there exactly at 6pm, because they had another table of 8 coming in and we had to be done by 8pm. (One of...the other girls booked this for us) I would have hung up the phone if someone told me this! I gave this a 3 rating, because the food was lovely, but the customer service was pretty shabby!
A bottle of wine was ordered for the B-day girls and the rest of us ordered individually. I ordered a glass of wine ($14.99) and when it came, I thought maybe she got thirsty on the way to the table and had a couple sips, lol. So I asked what size is tthis? 5 oz! Needles to say, this would not last very long, as we didn't even order yet. Finally, ordered a salad (Portobello w/goat cheese, lovely btw) also the same price as the 5oz glass of wine. So, I asked for another glass, but could I have a 6 or a 9oz? No! All we have is a 1/2 ltr! I don't want a 1/2 ltr for myself, I just want a decent glass of wine. This is where the lack of costumer service comes in: There are 8 of us, we are all going to eat and drink and you can't charge me a could dollars more and fill the glass? No too bad was the attitude! So I ordered it and said I would just share it. A couple people had a little bit and then I just left it there, as we were done. Plus, they had another crowd coming! They seemed that they were rushing up out, I did not appreciate this! Long story short, that 1/2 ltr was...wait for it...$41 for whatever house wine they put in it!! I had no idea how much it would be at time time, but assumed it would be apprx $25-29. I am attaching a picture of the bill! On top of that she added a 18% tip for herself. I'm sorry, she did nothing to help me out, but helped herself to a $12.60 tip on a $14.99 salad! That's all I had people a SALAD! The total bill for a glass of wine and a salad: $93.33!!!! See below! No lie!More