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Ratings and reviews

#2,020 of 5,202 Restaurants in Toronto
RATINGS
Food
Service
Value
Atmosphere

Details

CUISINES
Canadian, American, Southwestern, Bar, Barbecue
Meals
Lunch, Dinner
FEATURES
Outdoor Seating, Seating, Highchairs Available, Wheelchair Accessible, Full Bar, Table Service, Reservations, Parking Available, Television, Serves Alcohol
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Reviews (96)
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Reviewed December 4, 2021

Am visiting from India. And my family and I went to Montana’s Thursday night for dinner. Had a lovely meal and service was great. My wallet and cap fell under the table probably unfortunately and I lost it. My aunt Anne and I called them...the next day asking if they found anything. I even went down to the store to check and asked them if they got anything. The girl at the store said oh let me check I heard some of the employees talking about it. She went, she asked a few people and came back saying nothing is there. After 3 calls and a visit they still said they had nothing. Finally after a couple hours they called back saying they found the pouch and the cap. They were closed at the time but we could pick it up the next morning. Went the next morning. They returned the pouch and the cap. However all my CAD was gone. I had 3 hundred dollar bills, some 10s, some 20s, some 5s and coins that would amount to little less than a hundred. I’m so disappointed. Can’t believe Montanas wouldn’t check their CCTVs or let us speak to the owners to get to the bottom of this. They said they can check their CCTV only within 24hours. But we reported it well within the time and nothing was done.More

Date of visit: December 2021
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed May 3, 2020

I ordered on Saturday for a Sunday 4pm delivery. And everything was extremely exceptional. Six stars out of fine! I used the app. And this was amazing. It’s the easiest thing I had ever done. The menu choices were beyond great. And all the sides...were added seamlessly. I was ordering for four. And it took me less than two minutes to order four separate and completely creative dishes. My only hiccup was putting in my CAA number. For the 10% discount. And I almost didn’t bother because the lady who answered the phone at Montana’s was a complete angel and I felt horrible for bothering her with this very minor detail. Anyway I figured it out. Remember I said it was the easiest thing I ever done? Well, Sunday rolled around. And I decided to plan to budget for little longer wait since my order might be delayed. Especially since there was no sign of life in the huge eating area. To my jaw dropping surprise. Here comes Angella. Awesome! At 4pm sharp. Every thing. Three bags. Ready to go. Delicious. Expertly packaged. Ribs were in separate paper pages. So they kept moist and untouched by anything else. Like my kids like it. I swear I got some extra food. Because we were not able to finish our meal. This was an amazing experience for me. And as I thanked Angella. She smiled back and said how much she appreciated the gratitude expressed. Because I am sure she could have easily been anywhere else. It was obvious that she was not only at work, but she gave the presentation and preparation ultimate attention. And everything tasted extremely well. Well done Montana’s. You have topped all charts in my estimation. We appreciate your service at this critical time.More

Date of visit: May 2020
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed November 17, 2019

Waited for 30-minutes while there were empty tables available; service was bad. waited another 40-minutes for a simple 7-oz sirloin steak. I ordered the steak "medium rare" but the steak turns out dry and more than medium rare. Tried to complain but family members warned...about how they CAN do to the new order, so have to swallow the steak. Not worth the wait and the money spent at all. Will never go therre again.More

Date of visit: November 2019
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Recipe l, Manager at Montana's, responded to this reviewResponded November 19, 2019

Hi Andrew, we are very sorry for the service you experienced on your visit. We want to make this right. Please fill out our short form at reviews.montanassurvey.com and reference 30821117-AT. We look forward to hearing from you.

Reviewed September 10, 2019

This Montanas just got put on our never again list. I was disappointed with the taste of the food, so much that I didn’t finnsh it, if we had a decent waitress instead of being all creepy and hovering around our table and being in...such a hurry to clear our plates, Lady! you need to draw a line between good service and take their plates away as soon as they put their fork down. Anyway had she had any human characteristics to her at all she would have asked if something was wrong with the meal seeing as she was taking back almost a full plate to the kitchen. Then the bill comes at full price. It hurts me to leave a review like this but it hurts to have to pay full price for terrible food and service. The positive feel good feeling of going out for a family dinner was completely ruined.More

Date of visit: September 2019
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Recipe l, Manager at Montana's, responded to this reviewResponded September 12, 2019

Good Afternoon, we are very sorry about the meal that you had received during your recent visit. Could you please fill out a short form with more information at reviews.montanassurvey.com? Your reference number is 30820910-J. Thank you.

Reviewed July 21, 2019 via mobile

Following a movie, we went to Montana's for dinner. The server was polite. The food was mediocre. Unfortunately, one of the entrees was forgotten until we asked where it was.

Date of visit: July 2019
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed July 13, 2019 via mobile

From out of town and working the Honda Indy. After a long day we just needed a familiar place with good food. Nice place and typical food. The current 3 1/2 star rating is fitting. But now let’s insert our server. Restaurant ratings start with...the server. You can have the best food and a so so server which drops the rating. Tonight flip it. Ok typical food and 100% awesome server! Pin this review to the staff lounge wall. Thank you Baylie! You made a long tired day better with your kind and attentive serviceMore

Date of visit: July 2019
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed June 8, 2019 via mobile

Didn’t even get acknowledged at the door. No service what so ever. Waited over 5 minutes and walked out!

Date of visit: June 2019
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Recipe l, Manager at Montana's, responded to this reviewResponded June 9, 2019

Hello, we sincerely apologize you were not acknowledged at the front door as that is unacceptable! We would like to look into this, please fill out this form at reviews.montanassurvey.com and reference 30820608-S1316. Thank you!

Reviewed June 2, 2019

Went there last night with my husband. Our host was an unsmiling and very curt man and our server was exactly the same. Very brusque woman named Adrianna, who did not give us cutlery (we had to ask another server), never refilled our water, checked...up on us or cleared the table beside us for the entire 45 minutes we were there. Also when I was was inquiring how the half price appetizers worked, there was a lot of unpleasantness and attitude in how she responded. At the end, it took so long to get our bill from the half empty restaurant, that we did not have time to wait for a manager as we were already late for our movie. I would never come back to this location or recommend it for anybody. Absolutely unacceptable.More

Date of visit: June 2019
Helpful?
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Reviewed February 18, 2019 via mobile

My husband and I decided to try this place out on the long weekend. We did not have a reservation, and the wait was about 20 minutes; so not too bad. The food was good and the service was great. Will be coming back with...our kids forsure.More

Date of visit: February 2019
Helpful?
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Reviewed January 21, 2019

Wanted to go out for some ribs without paying specialty smokehouse costs at $50 a rack. Been a while so we decided on Montana's. Went for the all you can eat rib feast. Ribs were good and sauce very good. The first rack wasn't that...hot but reorders were, I had a feast, 3.5 racks in I got the look...the 'you need to stop look'! I only ate some of the sides so as to not fill up on them. Our server was good and attentive given the rate we consumed the ribs. Would I go again, yes. Maybe not the best ribs in town but they are in line with all the others except specialty shops.More

Date of visit: January 2019
Helpful?
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Reviewed January 13, 2019

Went there with 2 grandchildren on a Saturday evening. We were seated promptly and dealt with in a friendly manner. The place was getting busy but the main dining crowd had not yet arrived. Our grandchildren like the place although I do not know why....There are plenty of TV screens to distract them I guess. Partner really couldn't find anything on the menu that suited her palate...many things were "spicy sounding " even if they were not....so she ordered a bowl of pot roast soup which...she did not finish and in which she could find very little evidence of meat. I ordered the Southwestern skillet and enjoyed it thoroughly. The kids had Kids Pasta which consisted of a small bowl of pasta elbows with a wedge of garlic bread. Neither touched the bread and enjoyed only a small amount of the pasta. Their mother's french fries were more appealing. The price for the kids meal was $7....high for what they got. The fact they ate little of it is irrelevant. Service was very good but in all I would rate this as 3.5 stars.More

Date of visit: January 2019
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed November 14, 2018 via mobile

We went there with another couple this past Sunday decided to both order a full rack of ribs because we heard how great they were unfortunately when the ribs arrived they were overcooked and very dry when we told the waiter that ribs were dry...he just Shrugged his shoulders and walked away with that being said we will not be returning to Montana's restaurantMore

Date of visit: November 2018
Helpful?2  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed October 2, 2018

I'm surprised about the bad reviews. I've been to Montana's a few times, always enjoyed the ribs, service was fast and friendly, no complaints at all. Also, I think it's good value compared to other local restaurants.

Date of visit: October 2018
Helpful?
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Reviewed October 2, 2018

Typical "rib" joint, but the service is still slow, and the portions are small for what you pay. Plate sizes are smaller so it looks large on presentation. Aside from that, the food was OK, but the fries were cold.

Date of visit: October 2018
Helpful?
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Reviewed July 10, 2018

We visited this location on Canada day. We ordered the Steak Burrito bowl. The rice was not flavourful and was under cooked. The steak was dry and rubber like and a total disaster. There seems to be no quality control standards at Montana's to let...this type of below par meal be served to customers. I'm totally disappointed with the lack of quality food leaving the kitchen. The chef should be fired forthwith.More

Date of visit: July 2018
Helpful?2  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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JeanL1647
October 31, 2018|
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I need to know price range for ladies lunch.
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MONTANA'S, Toronto - 1007 The QueensWay, The Queensway - Menu & Prices - Tripadvisor

Frequently Asked Questions about Montana's

Montana's is rated accordingly in the following categories by Tripadvisor travellers:
  • Food: 3.5
  • Service: 3.5
  • Value: 3.5
  • Atmosphere: 3.5