This was my first visit to this relatively new restaurant and all I knew was what I'd read in the two reviews predating mine here. I would say that their strong area is absolutely the food itself. It was amazingly tasty, hot and freshly made....However, they have a few wrinkles to iron out when it comes to taking care of customers. I arrived at 5:40 (they open at 5:30 for dinner) and found one other table already occupied. I suspect the fellow trying to answer the phone, handle take-out orders, serve tables and bus them needs a helper out front. So it's not his fault as much as management's, nevertheless:
If they are participating in WindsorEats' "Eat Your City," they should have that information on display somewhere. I would have taken advantage of the promotion and saved $10 on my meal, but I learned about it too late from the diners across the aisle.
There were no paper towels in one washroom even though place had opened for dinner ten minutes earlier. (Note to management: checking washroom for supplies should be part of staff's pre-opening routine.)
Consider hanging up your flypaper in a spot not in view of customers.
Server seemed not to be familiar with the custom of checking on people to see if they need anything else. A few times I had to be a bit vocal since he kept his back to me when dealing with the table near me then disappearing again. He just needs to learn to make the rounds and say, "Everything still okay over here?" in order to give folks an opportunity to ask for things.
I had a few other minor issues too small to mention, things perhaps other folks won't mind.
Overall service was pretty quick. I had arrived at 5:40 and had my food by 6:15. Also, I commend my server for his pleasant demeanour. I'll probably go back but for takeout next time.
OOPS! Sitting here entering my photos and noticed I was charged for the wrong dish. Charged $16.99 for Gongura Mutton Biryani when I had the meatless one that should be $10.99. Sigh. Maybe it was just not his night.More