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All photos (187)
All photos (187)
What is Travellers’ Choice?
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Amazing service this evening! It’s the second time I personally come back and the food and the service is as good as the first time, even better!
Diego was particularly efficient and polite and super attentive; we are very thankful for our evening. Perfect dinner...with great service and amazing food and views. Will return without a doubt!More
I love this hotel! Their rooftop terrasse offers amazing view overlooking Old Port and the food & drink are really good!! Moreover, the servers are just top notch, super friendly and always on top of things!!!
Wonderful family dinner at the Terrasse William Gray. The view was spectacular. We had a lovely warm summer evening for our dinner. We were able to have beautiful views of the city as the sun set and watch the city light up. A DJ was...playing music which made the atmosphere electric. The service, drinks and appetizers were great, the main courses were a hit and miss. Really enjoyed our evening, thank you!More
Our family had Sunday brunch at Terrasse William Gray this past weekend. The space is lovely and has the best view in the old town. Simply stunning. The service was good and friendly. The menu was very limited though - only four choices for a...main course. Food was fine but not great. Really you are here for the view. Would recommend it especially for people new to the city.More
While visiting Montreal we decided to visit the Terasse at William Gray. We had been there on a previous trip and loved the views and cocktails. We could not make a reservation so checked with the hostess at street level. We were placed on a...waiting list but figured an hour wait was worth it. Imagine our surprise when we finally received the call and were ushered to our table on the complete opposite side of the building with a view of a brick wall and an ice machine. I immediately returned to the hostess desk but was told that the other side was fully booked with reservations even know it was 9pm. I returned to my seat and decided to make the best of it as it was unlikely we would find anywhere else to eat this late. Another couple were seated at the table in front of us. Apparently they had the same feelings however were moved to the other side after complaining. Unfortunately it got worse...the food was terrible. Short Rib pasta which seemed void of any short rib and was topped with Oatmeal? We had ordered a bottle of wine and when we were only half finished this less appealing side of the patio had cleared out and the servers were feverishly cleaning up likely hoping to get cut and go home. Once again I returned to the hostess desk to explain that we were not having a nice experience and still had wine to drink. Again, I was told that the view side was fully booked with reservations. I walked away with great disappointment and sat back at our table when to my surprise the hostess came to me to tell me that only just now had she received a call from a customer cancelling their reservation?? What a coincidence. We were moved to a table on the view side which now had both numerous empty tables and bar seating. Clearly it was simply more hassle than they wanted to move us. We enjoyed the views and the remainder of our bottle of wine but not without a great distaste for how our evening had gone and I might add with little attention from any servers. Customers should be warned of possible seating locations before they wait an hour for a table and anyone reading this should be warned that Terasse William Gray is a great location for a drink (if you are seated on the nice side) but avoid the food at all cost. In Montreal where virtually everything tastes better it is hard to believe that the food at this restaurant could be so sub par and the service so abysmal.More
If you are looking for views, this is the place. If you are looking for good food, not so much. Highly recommend for a drink and appetizers, but not dinner. Food is mediocre and if it is busy, which it surely will be, then service...will be slow. Go for the views, but find somewhere else to have dinner. We weren’t impressed, besides the photo op.More