Did this restaurant get new owners or something?
My wife and I have been coming to this restaurant for years and it has always been reserved for special occasions because it is always that good. It was our favourite restaurant. The atmosphere, food, and service...has always been amazing, but something changed on this visit.
We were seated and then forgotten about. Our waitress was not as welcoming as we have had in the past but whatever, food is always good. It took a long time for us to order since the waitress would go and talk to the other waitresses in the back of the restaurant. Finally, we were able to order our food and have our drink.
This restaurant always had a great atmosphere but even that was different on this visit. There was no music playing and it was not as lively as it had been in the past. It was almost like I was sitting in a Boston Pizza but at least Boston Pizza has TVs and sound in the restaurant.
After waiting a long time, we finally received our food and that was the straw that broke the camel's back. We could have got the same type of food at Boston Pizza. I had the jambalaya, and it was like eating rice a roni with overcooked sausage and it only had 2 shrimp and an undercooked crawfish. I can't remember what my wife ordered which is sad because in the past we would rave about the food to each other afterwards and then to our friends and family.
We finished eating and it took the waitress 30 minutes after to notice. We had plans after our meal, but we had planned it out to make it to the next place in time. The waitress finally comes over and we ask for the bill, perfect, let's get out of here.
We waited another 45 minutes to receive our bill because the waitress was in the back talking to other workers. I actually had to leave the restaurant to get the car so we could make it to the next destination. My wife actually had to get up from the table and ask the waitress again for the bill.
It is October when I write this, and we went here in April. I was hoping when I read other recent reviews that maybe something changed but clearly it has not. I was going to give this restaurant one last chance but reading these new reviews, I think I will spend our money and time elsewhere.More