Title says it all! I love this pub inside and out, but from now on will only go there to drink. Have been a few times now and the food is consistently bad. No taste, dry, portion size stingy.... in fact I have nothing good...More
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First of all - excellent booking system with email confirmations and reminders. But on arrival the most surly welcome I've received in the service industry in a very long time. We had long waiting times following every order. The waitress called us "love" "loves" and...More
Virtualvicki, we regret to hear that you had this experience with us. Here at The George, Hayes, we are always looking for ways to improve; we appreciate your input. If you would be willing, we would like to have you contact our manager 442084621120 to...More
Today was our last day of 6 week holiday in the UK & Europe. We were looking forward to a lunchtime meal with our friends. What we found was, Lacklustre Staff, Indifferent service, Smelly Toilets & and not all menu items available. One huge disappointment,...More
Hi Georgecooper2017 Your feedback helps us improve and we would like to learn more about how we can make this better. We appreciate your honest review. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was...More
Went here before Christmas and was supposed to be going here at Christmas. Unfortunately had to cancel at the start of December as mother in law was receiving emergency cancer treatment. When she told the member of staff this they were extreamly rude and told...More
Hi Dan Very sorry to hear you had this experience at the george last December? Please contact me to discuss this issue as that is not how we deal with cancellations, we are now at the end of May, I would have liked to be...More
Had dinner here, Cod and Chips, Watery fish, a few chips with a £13.00 price tag. Toby Calvery beats this hands down st half the price.
Hi Andrea Thank you for your comments and bringing this to our attention, I do hope my team dealt with this at the time if it was brought to our attention? Hope to wow you next time. Kind Regards Del
As our local pub, we visited reasonably often prior to having our baby and the food was always good. Having some friends with us today, we thought we would go for lunch with our baby and their 2 kids. Our baby is unable to have...More
Hi Thank you for your feedback and comments, I am sorry my team did not explain to you that it is company policy that we are not allowed to heat baby food in the microwave, and all we can do is provide hot water, glad...More
We are local to this pub and have visited serval times over the last 2 years. It's hit and miss, depends on the day and who is serving you. We have had good service but also very bad service. The food is usually okay and...More
Rude & aggressive general manager ?Thank you for your review, although extremely surprising.
Visited one early evening with my husband . I wasn't that impressed, I would say the food and the ambience was average . I didn't like the way the tables were set out in the bar area, we didn't eat in the restaurant part as...More
Leyla G, thank you for taking the time to leave us feedback about your experience with us. We will use your comments to refine our efforts to ensure this issue does not happen again.
Nice place to take the family - but not the best meal and a bit overpriced for what you get. The meal is nice, don't get me wrong, but it's not incredible and it's therefore a bit overpriced. I love the decor and it's a...More
Gone_to_india, thank you for bringing this matter to our attention. We regret that you had a negative experience, and will use this as an opportunity to improve. Wishing you a great day until the next time we meet.
Very nice atmosphere. Parked on the street. Not too expensive. Overall good but not outstanding. Nice visit.
Patrice H, we are so pleased you enjoyed your visit to The George, Hayes! Thank you, and have a fantastic day!