We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Industry Zen

104D Customs St West | Viaduct Harbour, Auckland, New Zealand
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
  • Excellent70%
  • Very good19%
  • Average6%
  • Poor3%
  • Terrible2%
Travellers talk about
“sashimi” (19 reviews)
“blue fin tuna” (3 reviews)
Closed Now
All hours
Japanese, Sushi, Asian, Vegetarian Friendly, Gluten Free Options
$$ - $$$
104D Customs St West | Viaduct Harbour, Auckland, New Zealand
All Details
Write a Review
Reviews (187)
Traveller rating
Traveller type
Time of year

1 - 10 of 176 reviews

Reviewed 4 days ago via mobile

We had a business evening planned and our two visitors both live and work in Japan and speak fluent Japanese, we wanted to take them to a restaurant that we thought they would like in Auckland.. We arrived at 7.30pm on a Friday night to...More

Thank Keith G
Reviewed 4 weeks ago

I love Japanese food and was looking forward to dinner at this restaurant last Friday night (15/09/2017). From the start things were not good,the waiting staff struggled to understand the orders,they wanted a food order immediately after an initial drink order and this was before...More

Reviewed 19 August 2017 via mobile

Sunday lunch with family. $24 for this bento set(+ miso soup) is quite a good deal in Auckland. We absolutely enjoyed it & highly recommended.

Thank Wendy Y
Reviewed 11 August 2017

Total chaos from start to finish. No one came to take the drinks order and when it did eventually come , the order was short and took ages to correct. For the meals some people got part of their meals and two people never even...More

1  Thank erictom
Reviewed 9 August 2017

We went to Industry Zen on a Saturday night for a best friends 30th birthday. There was about 20 of us plus children and a full restaurant with probably 2-3 wait staff so as you can guess the service was a bit slow. We were...More

Thank stacejase
Reviewed 11 July 2017

Extremely tasty food and offers something different to other Japanese restaurants. Went with a group of 8 people. We all really enjoyed our food. However, the menu is quite large so it is hard to decide what to get and can be unsure of what...More

Thank Melissa B
Reviewed 10 July 2017 via mobile

We took the opportunity to visit this restaurant on a Sunday afternoon. The food, decor, service and everything else was absolutely outstanding. This restaurant is not to be missed, absolutely outstanding!

Thank neilf8538
Reviewed 2 June 2017

Fabulous decor, excellent food, outstanding presentation and friendly, professional service. Expect to wait a while for your food but rest assured it is worthwhile - a taste sensation and presentation to feast on! What a wonderful evening we had! Highly recommended!

Thank milomoo17
Reviewed 22 May 2017 via mobile

What a great find! Definitely recommend. The food was delicious, the service great and the price was very reasonable. My husband and I went on a recent trip to Auckland. We're heading back to Auckland with our children in a couple of months and will...More

Thank sophid73
Reviewed 8 May 2017

We found the restaurant difficult to locate as the main signage was advertising a brand of beer. However, once inside we were well looked after by friendly staff, We chose the Daruma set menu at $55 per head. Wow what an interesting and tasty meal,...More

Thank John S
Nearby Restaurants
Soul Bar and Bistro
1,534 reviews
.08 km away
Monsoon Poon
606 reviews
.08 km away
Oyster & Chop
398 reviews
.07 km away
Giraffe Restaurant
119 reviews
.07 km away
Nearby Attractions
New Zealand Maritime Museum
892 reviews
.27 km away
St. Patrick's Cathedral
201 reviews
.31 km away
Coast-to-Coast Walkway
122 reviews
.19 km away
Auckland i-SITE Visitor Information Centre - Princes Wharf
33 reviews
.30 km away
Ask a question
Questions & Answers
Christine P
12 May 2016|
Response from gl0betr0tting2014 | Reviewed this property |
Yes Industry Zen do take bookings. I recommend booking your reservation so that you are still dining around 8pm. As this is when they introduce the chefs of the kitchen.
Improve this listing

Restaurant Details

Rating summary
  • Food
  • Value
Lunch, Dinner, After-hours
Restaurant features
Reservations, Seating, Waitstaff, Wheelchair Accessible, Serves Alcohol, Full Bar
Good for
Business meetings, Child-friendly, Groups, Special Occasion Dining
Open Hours
12:00 PM - 3:00 PM
5:30 PM - 11:00 PM
12:00 PM - 3:00 PM
5:30 PM - 11:00 PM
12:00 PM - 3:00 PM
5:30 PM - 11:00 PM
12:00 PM - 3:00 PM
5:30 PM - 11:00 PM
12:00 PM - 3:00 PM
5:30 PM - 11:00 PM
12:00 PM - 3:00 PM
5:30 PM - 11:00 PM
12:00 PM - 3:00 PM
5:30 PM - 11:00 PM
Location and Contact Information
  • Address: 104D Customs St West | Viaduct Harbour, Auckland, New Zealand
  • Location: South Pacific  >  New Zealand  >  North Island  >  Auckland
  • Phone Number: 3070936
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing