We were guests at the Sheraton Hotel adjacent to this restaurant. Being Pinnacle Elite Marriott members, we were given complimentary appetizers, drinks, and breakfast the next morning. Our food was good, portions very generous, and service impeccable. We were thrilled and highly recommend.

We stayed at the She raton Vancouver Airport for 7 nights and had breakfast and dinner here every night. The food is good, but what made this such fun was the staff. Management has gone through some difficult times with many new staff, for example...Adam on day 2 of his contract So keen to help and so positive. We would also like to mention Kimberley, Jimmy and Oswaldo - all so helpful and excellent in their work. For us, the star of the show was Sandra. Such energy, and a wicked sense of humour. We really looked forward to our meals and felt valued by the staff. Thank you all so much.More

There was a special section within the restaurant for our tour group of 130 people. Good selection of items. As with many restaurants currently, it was short-handed, but servers did their best to keep buffet filled and beverages filled.

The food is delicious! The bartender (Jo) is outstanding. We stayed here 6 weeks ago and had dinner and drinks at the bar. When we came today he remembered us, our drink order, our food order, where we were from, and even our jobs! Perhaps...we shared too much! 😂 He is by far the most personable bartender we have encountered in a long time. Thanks for the amazing service Jo.More

Harold's Kitchen & Bar is named after a frequent patron, who sadly has recently passed away. However its unique root gives it an unusual flavor. The service was excellent during my two breakfast and my Thanksgiving dinner here. For Thanksgiving (Canadian Thanksgiving is in October),...the restaurant offers a unique Thanksgiving dinner and the usual menu is also available. I decided to have the Thanksgiving dinner, since I no longer live in North America, and it's nice to have some turkey dinner, which I miss here in Asia. For starter, I chose the yellow beet with cranberries salad, instead of butternut squash soup. I was not disappointed at this Autumn themed salad, and it was a great start to the dinner. The turkey main course was nice and just hit the spot. The only thing missing is bread, which I hope the restaurant at least offers a paid option. For dessert, I choose the pumpkin cheesecake, which I was not a fan, but then I don't like pumpkin to begin with. For the two breakfasts here, I chose omelet once and the steak and egg once. Both dishes were fine, as good as a hotel breakfast could be. For all three meals I had, the service was nothing but great. The servers can't be any nicer, which is the theme of my visit to Canada this time. If you need to dine here, it is okay.More

This was a busy place but we ended being seated at the bar which was fine with us! The service, food and ambiance was fantastic! We'd definitely return!

We live nearby and have dined here once previously so we already knew the food was good and the air conditioning would be on. We decided to return due to the heat spell since it was too hot to cook at home. Food is very...good, menu has something for everyone and the staff are professional and friendly. Free parking and a quiet atmosphere. Restaurant is very well spaced out following covid protocols. We will return and I have already recommended Harold's to friends and family.More

After a few hours at the Richmond Center mall , my sisters looking for a nice quiet place to take a break ,one of the staff in the mall told us the Sheraton Hotel ,only few mins walk from the mall, it is awhile since...my last visit since their elevate , the restaurant very modern spacious ,happy to say their Covid 19 guidelines perfectly done , we all fell very comfortable and relax , may be little early for dinner ,the whole place is empty , for sure it is nothing compared to the crowds that used to dine here , they have a lovely ALL Day Menu ,dinner from 3 pmto10 pm, I was surprised they also have the Happy hours from 3to 6pm , all the appetizers is $5 off , not very creative menu , very limited ,I was thinking order the Lamb Shank for dinner , but last mins I choose two order Chicken Wings and Calamari , also the Chicken Shanghai Noodles , to share with my sisters , I am so picky with my chicken wings ,but no complain at all ,good size not like pigeon wing ,,very crispy the Calamari is not greasy also good portion ,the Noodles got room to improv , ,little blend , and little oily ,but over all ,delicious food ,quality is excellent , , price very reasonable , service oriented , exceeded my expectations ,,extremely comfortable dinning experience ,so if you in the area ,drop in try their Happy Hours !it is one of the best I seen .More

We unexpectedly got put up in the Hilton after a flight delay and decided to eat here for supper. We were completely blown away with the service of this restaurant. All staff worked hard to deliver excellent timely service. We had drinks and appetizers along...with main meals and everything was delicious and delivered extremely fast. Our waitress went above and beyond to serve us and was absolutely amazing. We had the ribs and prawn Alfredo which were delicious! It was also nice that the restaurant offered guests an optional mask if anyone didn’t have one and wanted to wear one. All covid protocol was followed impeccably. Overall we are extremely satisfied with our experience and definitely want to return on purpose next time haha Also we were able to have custom drinks done up to take to our rooms which was great since we could not make it to the liquor store.More

We had the pleasure of meeting jimmy the first night we stayed at the Sheraton. We arrived late for dinner on Friday and he was our server. Very friendly and absolutely made our night. Imagine how lucky we felt when we arrived to dinner the...following night and we had our favourite guy again! What impressed us is he literally remembered what each of us had drank and eaten the night before after only serving us just one time! We’re already planning our next trip back just to see him! 😁 KEEP HIM FOREVER. PLEASE. (We love you jimmy....)More

I always look forward to at least one visit to this great restaurant in the Sheraton Hotel in Westminster Hwy. in Richmond. I am always greeted with a smile and by my first name when I arrive by the fabulous servers. I have tried many...of the items on the menu but now always go for the Fraser Chicken, my favourite item on the menu. Yvonne, Pricilla, Ani and Brittany know just how I like it (extra crispy chicken skin) and I am always satisfied with the portion. This is a very comfortable restaurant and lounge and I look forward to returning... back this coming week. Thank you so much to the above noted ladies for never failing to impress me with their awesome service. See you again soon. Sincerely; extremely satisfied customer!!!More

It was really nice to see how professional our severs were at the restaurant. We had a group of 25. Everyone's dish looked very good. Serving sizes were very adequate. Drinks took a bit of time arrive. Someone had a Caesar that looked fantastic. The...bill was very well organized when the time came. The breakfast crew was also very service oriented and friendly.More