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We were looking forward to our “premium beef combo” dinner. Unfortunately, the meal was, at best, average. The portions fairly small. The meat was good. The service was less than good. The washroom was disgusting.
Great Korean BBQ here. Extensive menu, food is good and delicious. Not a big fan of the sashimi here that came with the set menu but everything else was good. Service was okay though, food came out fast but they were not too attentive however...it seemed like there was only one staff on the floor today. Overall good experience, I would come back again!More
My wife and I came to try their Groupon Combo option. Very good.
The meats were very good quality. It was nice that it comes with a good amount of pork jowl. Delicious. Actually quite a bit of food for 2. We ended up packing...most of the japchae noodles. Their draft beer and soju drinks are very well priced.
Service was also much better this time.More
Group of five people. The floor staff is totally disorganized and even with a reservation there was a 15 minute delay in being seated, tables were empty but not cleared. Then it gets worse - no one came to the table for over 20 minutes...to even just acknowledge that we were in the restaurant. There was absolutely no way to get the attention of any server on the floor. Another table of five was seated directly behind us about five minutes after we had been seated and as they experienced the same lack of service they got up and left (just minutes before we managed to flag down a server). Even when someone managed to flag down a server, they mumbled that they would be right back and then disappeared for another eight minutes. She started to take our order when a young man came over and took over the ordering process. We placed our food order and five minutes later the first female server came back over to the table and told us that he had lost the order and please, could we repeat the order to her. Four people at the table ordered the Premium A BBQ package and one ordered the Bibimbap with soy beef. Everything delivered at a snail's pace, the rice was a joke, the rice in the BBQ package was ice-cold (an unpleasant experience), the soup highly overly salted and there were many very tough cuts of beef in the Premium A package. The same strange delivery style once again as the Bibimbap was delivered late after the people who had ordered the BBQ package were almost half way through their meal. The rice in the Bibimbap was ice cold and had the same exact texture as when one puts leftover cooked rice into the refrigerator overnight and then tries to serve it without any attempt to warm before service. Highly disappointed in the service and as to the food - it was certainly not up to par. Definitely will not return and would not recommend. Also dirty washrooms, needs a thorough cleaning.More
My family has not been here for a couple of years, last time it was Koreana.
We decided to try their Premium Beef Combo B. Overall impression is a good amount of beef for 4 people. However, we did find that some of the beef...was a bit tough, especially the prime rib. A good deal with Groupon though.
One complaint is that service is pretty much none existent (there's a lady running the kitchen and a single guy waiting on tables).
The other complaint is the restaurant really needs a deep clean. The washrooms are dirty. The tables are oily and the floors are all sticky, as this had been a Korean BBQ restaurant for more than a decade.More
Went with a family group on a Saturday night. To begin it was our 1st time. Had to keep our coats on entire time as it was freezing inside. Next we were served cold tea. We had a good amount of good food brought our...way for the Barbeque. We really enjoyed the selection. Service was mixed and a lack of training and organisation was apparent. Also, they were short staffed. However some staff were running to serve customers and I commend that. Waited a very long time for our menus and follow up. Overall it has potential but it missed the mark when we attended.More