Not my first time there but, will definitely be the last. Went there on Saturday November 11, 2023 with friends. Did not have reservations but, the waitress sat us next to the door, despite the restaurant being pretty much empty. I ordered a Caesar salad...and a pizza. Was told pizza would take an hour or more because the ovens were being used for take out and delivery. Umm ?? So, take out and delivery have priority over sit down dining, where the client is ordering drinks and tipping ?? Found that odd but, ordered a different main coarse. Received my salad and there was a bug walking around in it. Called waitress over and she took it back. I figured, it happens and didn't make a big fuss about it. Second waitress brings me a second salad and guess what ? Yup, another bug walking around in it. Told her to take that one back as well and to forget about the salad. Needless to say, I just wanted to leave at this point but, decided to grin and bear it. During this process, another group of people came in and sat at the table next to ours. They placed their orders, +- 10 minutes after the salad experience. Then, ultimately, they received their orders before we received ours and guess what, they got pizza ?? Again, I just laughed it off and shook my head. Our meals finally arrived and I asked for some bread, which normally, they serve focaccia bread. Was told there was none because, you guessed it, the ovens were being used for the pizza's, so, she brought us a basket of very stale buns. Now, we finished our meals and asked for the bill, as we were ready to leave. No apology for any of the above. You would think the manager or owner would come see us to at least try to save face, but nothing. You would also think that maybe, just maybe, they would comp my meal or at least, offer a dessert or coffee or something. Nothing. Really not impressed with (our last and final) experience. By the way, after goggling the "the bug" the next day, it turns out it was a baby cockroach. Pretty f***ing gross.More