We have a gift certificate for this restaurant, issued by this specific restaurant. Months ago we tried to use it, and they refused. We tried again this month, and once again they refused. They states that it's valid for dine-in only. First, when purchased, this...was never relayed to us. Second, it doesn't state so on their gift certificate. Third, we're in the midst of a pandemic. The dining room is not open and might not be open for a long time. How is that fair to us? I cannot deny that the food is good. I cannot deny that the wait staff is good. But saying "sorry, management won't take the gift certificate for take out" during a pandemic is truly sad. It's not as though we have the option to dine in. Every other restaurant where we had gift cards took them .. each one with a smile on their face. Respect is a two way street. Reputation matters. We will not soon forget how people handled customers in 2020.More