Our recent visit was Saturday October 30th, I left extremely disappointed and will never come back or recommend this place to anyone. In fact, I would go as far to encourage anyone who is considering dining here, rethink your plans! This was supposed to be...a bday dinner fore to celebrate with my wife and 2 daughters. I have ways enjoyed this place as we dined there many times before the pandemic and even ordered takeout during the pandemic in an effort to do our part and support local restaurants. So....indoor dining is back and we were geared up to have a great night and it was anything but. Hands down the worst experience at a restaurant specifically one that passes itself off as a fine dining establishment. I was shocked at how we were treated. Our server was not very attentive, and slow to a fault. It took her 15 mins to actually come to our table after we were seated when every other server was hustling and serving their tables. From the time we sat down it took 35 mins before we recieved water and ultimately the drinks we ordered. The restaurant was more than adequately staffed so speed and efficiency of service should not have been an issue. If that were the only issue of the evening I wouldn't have wasted my time in posting this review. Here's where things went sideways on what was supposed to be a joyous occasion. I ordered the Coco and Crab Cakes - which was one of my favourites from past experience. My appetizer was stone cold. So I flagged down our server and politely complained. She apologized and took it back to the kitchen. 15 mins later she brought back my app, it was the same one as I noticed the bite out of the crab cake, something was off. The sauce curdled and I noticed 2 pieces of pasta in the sauce which is not suppose to be there. When I originally received the dish it had a nice little chunk of lobster. So for $21 and do far a miss. I complained - again politely. Server argued with me told me it was lobster, I showed her and even tasted it and said to her it's pasta, like someone reused a saute pan and reheated my dish. 30 mins later 3 out if 4 of us finished their apps, I finally get mine back all freshly remade, the kitchen took it upon themselves to be creative and totally did a new sauce. No lobster dill cream, some over salted lemon cream sauce. To say the least I took 3 bites and didn't eat the rest. Enter the manager / owner Penny who came to our table - important to note that I never asked to speak to a manager. I thought the server had asked her to come and that she was comming to apologize and make things right. Well, right after she introduced herself she was on the defensive - didn't even allow me to speak basically shaming for the fact I wasn't happy that they screwed up my appetizer? Really? That's how you handle customer service? She then was more concerned with getting our entrees to the table when literally my appetizer had just arrived. She walked off and a minute later our entrees arrive. No apologies, nothing. I've never witnessed an owner acting like that. The funny thing is, as my wife and 2 daughters will confirm, I was nothing but polite the 2 times I complained about my appetizer. I was so shocked that someone would dare speak to a customer that is basically dropping over $300 on a Saturday night, like it's my privilege to eat there? Really? Every guest that dined there that evening it is a privilege for the restaurant not the guests. So in the end, the check arrives $318, the app that they screwed up three times was not removed from the bill, nor anything else. Most places would simply remove the item from the bill, apologize and maybe comp a drink or a dessert. Nothing was offered and I never asked. So as a result,as someone who spends quite a bit of money on dining at restaurants, this is one local spot that we won't be returning to. You had your opportunity to make things right and you chose to be arrogant and rude rather than listening to your guest. Zero customer service,questionable food handling practices. Avoid this place because if your experience is less than satisfactory and you rightfully complain, they will treat you like garbage and run off with your money! Experience does not match the dining check.More