Billie Jax Grill & Bar

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Is this location primarily known for Bars & Pubs?
4.0
4.0 of 5 bubbles107 reviews
Excellent
47
Very good
32
Average
15
Poor
7
Terrible
6
Detailed Reviews: Reviews order informed by descriptiveness of user-identified themes such as cleanliness, atmosphere, general tips and location information.

LoveJibacoa
Ottawa38 contributions
3.0 of 5 bubbles
Dec 2019 none
We arrived for a late lunch, only a few tables were filled. We sat and waited for a server, when she came we ordered coffee and she said a fresh pot was brewing. After 10 minutes, the coffee finally arrived, and then we placed our order. No fries were available, so we ordered salad. The food came 30+ minutes later, it was good. We had to ask for refills of coffee, the server didn't come by to offer. It was my second visit to this restaurant, just like the first time, we were told to seat ourselves, then we waited for a server........ The food was good but pricey and we waited a long time for it. Service was poor. Won't return.
Written January 4, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Cheryl T
Ajax1115 contributions
4.0 of 5 bubbles
Apr 2022 none
Came here on a Saturday for a lunch with a friend and we pretty much had the run of the place. It did get a bit busier while we were there. We started with the pretzel bites with the beer cheese dipping sauce. This worked out well because one of the Saturday specials was 30% off appetizers. The pretzels were perfect to share and the cheese came out piping hot. I could see the steam. The cheese had a nice flavor to it and the pretzel bites were perfectly salted. Another special that day was the Rib and wing combo, so we got that along with the Mediterranean Burger. Our server that day was Julie and we appreciated her honesty. The food was delayed because they made a mistake with my friends burger order. No big deal as we weren't in a rush and we would rather they fix it, than bring out the wrong order. Once the burger did arrive it was juicy and flavorful. The ribs and wings is a mixed review. The wings were perfect and the good sized wings, Not those small itty bitty wings. The rib sauce was just okay. I couldn't put my finger on the spice, but it was a bit off putting. They have an extensive menu and we will be back.
Written October 19, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Ian F
Ajax165 contributions
3.0 of 5 bubbles
Jun 2024 friends
A bit of a celebration for our daughter in law who just graduated from Durham College. The place was nice but the music was a little loud which we asked to be turned down. We had wings, salads, chicken sandwich and burgers. Place was clean and bright. Staff was pleasant and prompt. Everyone agreed that the food was very good, prices were about right.Would come again and recommend to others.
Written June 26, 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

foodiegirl_1282
Whitby40 contributions
2.0 of 5 bubbles
Feb 2020 none
It’s really a shame that the new management allows the place to be so short staffed. We love the staff here and they are not the issue. They are working hard. We are here on a Sunday night - it’s fairly busy during the hockey game and they have two people on? Billie would never have allowed this and he would have been helping out. No manager in site and the staff is doing their best but the wait time is long. This is a new management issue. We have been coming here since it opened and it’s not the same since it’s been under new management.
Written February 16, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Dar T
Toronto35 contributions
3.0 of 5 bubbles
Nov 2019 family
Food was good. Service was good had the tacos and wings - the one bothersome part is they charge ya for extra sauces - the 2lbs of wings comes with one dipping sauce ? Seems cheap
Written November 5, 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Lucky
Whitby2 contributions
1.0 of 5 bubbles
Oct 2019 friends
The waitresses are amazing here but are very overworked and understaffed. This place used to be so good, however since new ownership took over this place has been a disappointment. Undercooked wings and the pirogies are like half the size they used to be. Even though everyone is working their butt off trying to get sports on the TVs with sound is a disaster. No hostesses mean people not being seated and leaving after waiting. Sucks this place used to be so good!
Written November 3, 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

jane b
Whitby12 contributions
1.0 of 5 bubbles
Oct 2019 none
Did they change the chef? Food is not the same, had dinner in Friday night the ribs were awe full and burnt. Service was horrible will not return, did they change the chef?
Written October 14, 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Travelbug3164
113 contributions
2.0 of 5 bubbles
Oct 2019 none
We’ve eaten here many times and always enjoyed the food. This time it was a major disappointment and we likely won’t be back. I ordered the Spicy Korean Beef and it wasn’t spicy at all. The server (who was excellent) took it back and they added spice and more sauce. It came back swimming in sauce but not even remotely spicy and tasted awful. I sent it back and went without dinner. My husband ordered the buffalo chicken tenders and the serving was way smaller than before. Seems they have either changed cooks or are “cutting corners”. Either way, we will look elsewhere. Really bummed because we live so close and have always enjoyed eating here.
Written October 10, 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

jessicaledrew
Toronto315 contributions
1.0 of 5 bubbles
Aug 2019 friends
This is seriously what I got for vegetarian fajitas ... $5 less than what people pay for chicken or steak. Please don’t claim to be accommodating when you give fried onions as a vegetarian alternative.
Written August 15, 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Gregsky
Ottawa936 contributions
4.0 of 5 bubbles
Jun 2019 friends
Went here recently with a big group of friends that had arranged for a DJ, etc. Just had drinks, but the staff and service were excellent. Seems like a nice place and I will be coming back here to try the food another time.
Written June 22, 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Cathleen L
Oshawa186 contributions
5.0 of 5 bubbles
Apr 2019 friends
Consistency, fresh, friendly is what you get when you visit Billy Jax! Conveniently located, to meet your friends! Been there several times before I joined into Trip Advisor; a must go to local pub with a variety of fresh food with great portions; decor is very comforting; noise level great; friendly staff; and very clean.
Written April 13, 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

LegoDad77
Alert1493 contributions
5.0 of 5 bubbles
Feb 2019 couples
Came early and was able to get great seating. They have a vast selection of drinks on tap, including local drinks! I know! The spinach dip is amazing, yes amazing! Do get it if you go here! The burgers are very good, and the chicken/rib plate has enough for left-overs.
Written February 23, 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

ChaosAngel
Milton78 contributions
4.0 of 5 bubbles
Feb 2019 friends
Con - We arrived at Billie Jax and were seated promptly. We then waited 20 mins with no service. My friend eventually got up to find a server. This was my first time here and hopefully this is not a normal thing. Pro - I ordered the Billie Jax Burger. I very rarely order burgers but this one appealed to me. It was topped with coleslaw, fresh cucumber, aged Canadian Cheddar, smoked bacon and drizzled with cilantro lime aioli. It was absolutely delicious. One of the best burgers I have ever had. I have never had coleslaw on a burger but boy was it good! I would go back to this restaurant next time I visit Whitby and order this burger again.
Written February 18, 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Deebest
Whitby17 contributions
3.0 of 5 bubbles
Feb 2019 friends
Nice atmosphere with really good food. We found the menu a little limited but couldn’t fault the food. It was busy but the crowd emptied out as the night went on which was disappointing.
Written February 3, 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

GGGCA26
Whitby77 contributions
1.0 of 5 bubbles
Aug 2018 none
DO NOT EAT HERE !. DO NOT HAVE DRINKS HERE ! DO NOT CAST A SHADOW UPON THERE DOORWAY !!! I should not have to say anymore. Table was gross gross moved that table was gross mentioned to waitress instead of wiping table just wiped that spot ... with a rag that was just a dirty! Poutine was cold, stone cold. Eventually had to take it to kitchen myself, no staff anywhere. DO NOT EAT HERE ! You have been warned.
Written January 21, 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

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