We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Want the lowest hotel prices? You're in the right place. We check 200+ sites for you.

Zoup

Certificate of Excellence
$$ - $$$
Map
Satellite
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
Get directions
75 King St S, Waterloo, Ontario N2J 1P2, Canada
+1 519-747-9687
Website
Today
11:00 - 20:00
Closed now
See all hours
Hours:
Sun 11:00 - 17:00
Mon - Sat 11:00 - 20:00
More Info
Add Photo Write a Review

78 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
Showing 78: English reviews
Waterloo, Canada
Level Contributor
5 reviews
5 restaurant reviews
5 of 5 bubbles Reviewed 1 week ago

Great selection of soups , salads and sandwiches. I could go there anyway and find something I wanted to eat. Staff very friendly.

Helpful?
Thank bonniemacdoyle
Level Contributor
16 reviews
9 restaurant reviews
common_n_restaurant_reviews_1bd8 12 helpful votes
5 of 5 bubbles Reviewed 19 December 2016 via mobile

We have made zoups one of our favorite lunch restaurants. This was our second visit to Zoups, the first was in Pontiac Michigan. The menus were identical and the food was great!

Helpful?
Thank Scott T
Beth L, Guest Relations Manager at Zoup, responded to this review

Thanks for sharing your experiences Scott! We are happy to hear Zoup! is one of your favorite lunch spots! More 

Hamilton, Canada
Level Contributor
27 reviews
9 restaurant reviews
common_n_restaurant_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed 13 December 2016

Great food... Soup is great... actually mostly soup. They even let you try some of the soups before hand...

Helpful?
Thank mmb46
Beth L, Guest Relations Manager at Zoup, responded to this review

Thanks for visiting and sharing your experience! We look forward to serving you again soon. More 

Kitchener, Canada
Level Contributor
132 reviews
83 restaurant reviews
common_n_restaurant_reviews_1bd8 45 helpful votes
4 of 5 bubbles Reviewed 7 December 2016 via mobile

They offer at least eight soups daily that can be served as a cup, bowl or larger sizes for takeout that comes with choice of bread. The soups are flavorful, without being salty or sweet. There is also salads available for dining or takeout. Service here and everywhere in Canada is very personable and efficient! With winter weather on the... More 

Helpful?
Thank 1francophile
Beth L, Guest Relations Manager at Zoup, responded to this review

Thank you for recommending Zoup! We offer 12 soups each day and our "something for everyone" soup menu changes daily. We are glad to hear you enjoy our friendly, efficient service and look forward to serving you again soon! More 

Elmira, Canada
Level Contributor
5 reviews
5 restaurant reviews
3 of 5 bubbles Reviewed 7 December 2016

great variety - we order in catering quite often - I only wish there were some lower sodium options as I find some of the soup salty. otherwise - everything else is great!

Helpful?
Thank rcurrieWaterloo
Beth L, Guest Relations Manager at Zoup, responded to this review

Thank you for the review! We are glad to hear you enjoy our variety and that you use our catering services. We have lowered the sodium in many of our soups this year and continue to look at how we can do so in other recipes. More 

Superior, Wisconsin
Level Contributor
407 reviews
316 restaurant reviews
common_n_restaurant_reviews_1bd8 93 helpful votes
4 of 5 bubbles Reviewed 16 November 2016

I've been to Zoup! in the States before, but this was my first stop while here in Kitchener on business. Many people I work with come here on a fairly regular basis. I had the Lobster Bisque in a bread bowl. I always love the Bisque, and today was no exception. Only regret is that when served in the bowl,... More 

Helpful?
Thank Barry D
Beth L, Customer Service at Zoup, responded to this review

Thank you Barry for visiting Zoup! while visiting Kitchener. We are happy to hear you enjoyed your experience and will be back! More 

Waterloo, Canada
Level Contributor
54 reviews
36 restaurant reviews
common_n_restaurant_reviews_1bd8 15 helpful votes
3 of 5 bubbles Reviewed 14 October 2016

When Zoup first opened up, the rage was massive. However, after many Zoup trips now, including a ton of work catered lunchs, Zoup soup is simply....okay. It's good and reliable but it feels too franchised and expected - if you know what I mean. Try it and see if you like it.

Helpful?
Thank Brian H
Montreal, Canada
Level Contributor
127 reviews
82 restaurant reviews
common_n_restaurant_reviews_1bd8 62 helpful votes
3 of 5 bubbles Reviewed 31 August 2016

Went to the Kitchener location. Had one good soup (a vegetable medley) and one average (the macaroni). The service is excellent at the Kitchener location, friendly attentive...employee of the month type service. It is refreshing to have that level of customer service. I would go back and would recommend it. It is certainly no Soup Nutsy, but it's better than... More 

Helpful?
Thank travelandshop2014
Lateshia D, Social Media & PR Specialist at Zoup, responded to this review

We're glad you enjoyed the Zoup! experience and want to visit us again. We look forward to that visit! More 

Waterloo, Canada
Level Contributor
28 reviews
18 restaurant reviews
common_n_restaurant_reviews_1bd8 4 helpful votes
4 of 5 bubbles Reviewed 17 August 2016

I am eating the gazpacho as I write this and as always it is fresh and full of flavour. I love the variety and the ability to taste before you buy. It's very cafeteria style and simple but always tasty. The one thing I would consider is the amount of sodium in the soups. It's high.:-/

Helpful?
Thank BirderWaterloo
Lateshia D, Social Media & PR Specialist at Zoup, responded to this review

We're happy to know you're a fan of our gazpacho and we appreciate you taking the time to write a review. After listening to customer feedback, we're working on lowering the sodium levels on a number of our soups and hope to have the new soups completed by the end of the year. We hope to see you again soon. More 

Toronto
Level Contributor
16 reviews
5 restaurant reviews
common_n_restaurant_reviews_1bd8 5 helpful votes
4 of 5 bubbles Reviewed 19 July 2016

First time visiting a Zoup in Canada. We've been to many in the US and always liked it. A bit pricier than in the US but what isn't these days? Lots of soup and sandwich options. The soda fountain Coke tasted really good.

Helpful?
Thank Tom K
Lateshia D, Social Media & PR Specialist at Zoup, responded to this review

Tom, Thank you for deciding to give our Canadian Zoup! location a visit! We're glad to have you as a fan in both countries and we hope to see you again soon. More 

Travellers who viewed Zoup also viewed

Waterloo, Region of Waterloo
Waterloo, Region of Waterloo
 
Waterloo, Region of Waterloo
Waterloo, Region of Waterloo
 
Waterloo, Region of Waterloo
Waterloo, Region of Waterloo
 

Been to Zoup? Share your experiences!

Write a Review Add Photos & Videos

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing
Improve this listing

Restaurant Details

Rating summary
  • Food
    4 of 5 bubbles
    Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
    Atmosphere
    3.5 of 5 bubbles
Cuisine
Fast food, Soups, Canadian, Gluten Free Options
Meals
Lunch, Dinner
Restaurant features
Takeout, Seating, Wheelchair Accessible
Good for
Cheap Eats, Child-friendly
Open Hours
Sunday
11:00 - 17:00
Monday
11:00 - 20:00
Tuesday
11:00 - 20:00
Wednesday
11:00 - 20:00
Thursday
11:00 - 20:00
Friday
11:00 - 20:00
Saturday
11:00 - 20:00
Location and Contact Information
  • Address: 75 King St S, Waterloo, Ontario N2J 1P2, Canada
  • Location: Canada  >  Ontario  >  Region of Waterloo  >  Waterloo
  • Phone Number: +1 519-747-9687

Questions & Answers

Questions? Get answers from Zoup staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?