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I have been dining at Matty O’Shea’s many times since moving to Smith Falls. They have great deals on Thursday for date night. In the last two months, we went 3 times. The first two times, I ordered a burger on Gluten Free bun and...fries. No problem and food was good. The bun was from a local store in Perth which I recognized. Third trip, I was eating my same order (mostly because burgers are the only GF option) and halfway through I realized I was sick already and noticed that the bun was NOT the same bun that I had been served the previous two times. It was a white regular bun. The server came over and agreed it was NOT the Gf bun, took it back to kitchen but kitchen staff said it was. I informed them that the two previous times I had been, they served the Purest buns from Perth (which is multigrain) and this bun is absolutely not GF and it’s white. The server confirmed that they had NOT changed the GF buns but continued to assert that the kitchen said it’s a Gf one. Now, the reality is that the bun was obviously not gluten free and instead of simply apologizing and acknowledging the error, they gaslighted me into trying to say it was gluten free. As a someone with Celiac’s, my body reacts IMMEDIATELY when someone isn’t GF so I knew it wasn’t. I know mistakes happen and that’s OK, but just own up to it and apologize.
They continued to argue with me even as I had to run out of the restaurant to get sick. Just wish they had more compassion. If someone had a peanut allergy and went into anaphylactic shock, you wouldn’t argue and say “nope it was peanut free!” Please be cautious if you are celiac eating here.More
You got to try their Sheppard's pie! This restaurant offers the best of both worlds, a small sports bar feel on one side of the restaurant with a family-friendly vibe on the other side! By far my favourite place to eat in Smiths Falls.
I’ve ordered take out a few times and have been pleased. Caesar salad has real bacon and is generous. This time I had fish and Caesar salad. The fish was huge and cooked to perfection with lemon and tartar sauce (Which I believe was home...made). My husband had a burger with cartelized onions and a garden salad side. He loved it! We look forward to ordering again. Thank youMore
Stopped in here on a trip to Ottawa, was surprised to find such a great pub.
Fiance had pizza and loved it, crisp crust, plenty of fresh toppings. I had the chicken ranch sandwich, it may be one of the best sandwiches I've ever eaten....But the best thing was the fries, they're thick cut nice and crispy and cooked perfect.
Can't go wrong with Matty O'Shea'sMore