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Ratings and reviews

RATINGS
Food
Service
Value
Atmosphere

Details

CUISINES
Middle Eastern, Bar, Cafe, Mediterranean, Arabic
Meals
Breakfast, Lunch, Dinner, Brunch, Drinks
FEATURES
Seating, Television, Delivery, Takeout, Reservations, Outdoor Seating, Parking Available, Serves Alcohol, Wine and Beer, Free Wifi, Table Service, Sports bars
Reviews (28)
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28 results
Traveller rating
10
7
0
2
9
Traveller type
Time of year
LanguageEnglish
Traveller rating
10
7
0
2
9
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Reviewed November 20, 2023

They have the best food and the more jaw dropping interior design. My favourite place to go to, they have the best service

Date of visit: July 2023
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed August 18, 2022

I would highly recommend this place to anyone who wants to unwind or just relax, the place has perfect selection of foods and drinks, you will surely enjoy their hookah flavors if you're a hookah or shisha lover, the place was so nice and they...also have kind and friendly staff so you'll really feel comfortable on your stay... We'll surely go back here!More

Date of visit: August 2022
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed October 10, 2020

Very poor customer service. Does not worth the money. Food is not grea and price is too high . Waitress are very rude and has very poor management . Overall don’t waste your time and money

Date of visit: October 2020
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed November 10, 2019

I frequent the lounge to smoke Hookah, I find the atmosphere laid back and chill. It' s a hit or miss when it comes to the service but the food is good and hookah is ok. I would recommend it.

Date of visit: November 2019
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed June 16, 2019

Upscale compared to other shisha joints. Love the atmosphere. They have the best Djs. We really like the food. Soo good. Great place to go with a group for a nice evening

Date of visit: June 2019
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed July 9, 2018 via mobile

We always go to Cyan for a nice and casual environment. They have very tasty middle eastern / Mediterranean cuisine. A lot of variety of drinks. I really recommend it.

Date of visit: July 2018
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Reviewed July 7, 2018 via mobile

I'm sorry but Toronto has no clue what Shisha should taste like. Besides that it's a great location. Oriental music and great seating. Music is a lil bit loud but I nice time. Had a tea with mint (should be also available in bigger sizes)...and a vanilla milkshake. Had no food but looked great on other tables. Crowd also was nice (20+). If you wanna have a nice chill out you should go there. Consider that people are smoking Shisha and music is loud.More

Date of visit: July 2018
Helpful?2  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed April 17, 2018 via mobile

When we got there we asked to have a booth, 15 mins later we got seated at a table although there were booths available. People behind us who were middle eastern and were also the same number of people got seated at the booth. After...being seated at the table.. we waited for more than 20 mins and no one even came to take our order. They favour their own people, worst service ever.More

Date of visit: April 2018
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Reviewed January 6, 2018 via mobile

When we arrived, we were told that there are no tables available for us at the moment. We waited about 15 minutes when we noticed that several people left. The workers still told us that they can’t accommodate us although there were many available tables...and even sat people who arrived after us. They are very rude and unprofessional. Definitely my first and last visit here.More

Date of visit: January 2018
Helpful?
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Reviewed November 30, 2017

I have seen with my own eyes that this place supports underage drinking. this place is known for letting minors in. They selectively ID certain people and let minors in. The most RUDEST employees and manager I have ever encountered. On top of that, the...service is terrible -disrespectful people at most. Will never go here again.More

Date of visit: November 2017
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed November 25, 2017

Terrible customer service! been there a few times and the last time was my last time! Waited over a half hour got there at 8:30 without a reservation (chatting with a couple waiting 40 minutes) to get in when 1/4 of the place was empty...seating. After waiting I asked again and they kept saying the tables are researved and I said so you could easily tell people that those tables are reserved at 10 pm and to please leave then! In the meantime we and the other other couple could have been seated for an hour and half time! The owner is not there anymore so unprofessional hosts (the one with long black hair who is very rude and just shrugs her shoulders when asked how long the wait is. Then they brought this guy who just as rude!) do as they please! We left after waiting over half hour with the place 1/4 empty! SMH!! PS the few times before I've been there the food and drinks were not as good as when he first opened! So disappointing! Will not ever recommend again! and lost a good customer!More

Date of visit: November 2017
Helpful?
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Reviewed September 16, 2017 via mobile

Went there with a group of friends on a Saturday it was rather busy and we had to wait for a little while to get seated. We finally were seated, the staff were nice, drinks and the platter we ordered was on point. Oh yeah...and the shisha was good 👌🏾..More

Date of visit: April 2017
Helpful?
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Reviewed June 23, 2017 via mobile

MIXED GRILL is my favorite entree at @Cyancafe It is an assortment of skewers including beef tenderloin, chicken tikka and beef kebab, served with salad and a choice of rice or fries. Me & my friends upgraded the salad to the Cyan Mediterranean. The Beef...Tikka is extremely juicy & flavored. This is a great dish to share. It is enough for 3 ppl if you order appetizers with it. More details about each dish in my facebook post hamsafoodie Instagram hamsafoodieMore

Date of visit: June 2017
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Reviewed April 1, 2017 via mobile

I went with two friends last weekend and the service was absolutely horrible. When we got there we were told it would be a half hour wait, so we waited. 35 minutes later, we weren't even acknowledged but three staff members just stood around the...front door chatting. a couple before us who were waiting a while walked out, and four girls who came in after us ended up walking out as well. 40 minutes later, we left - what a waste of time. We ended up going down the street to another shisha bar and the service was SO great.More

Date of visit: March 2017
Helpful?2  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed November 16, 2016

Great night out with my hubby we decided to try this lounge after reading some reviews and found it to be hot spot for hookah and enjoying food also chilling to subtle music. The atmosphere was relaxing and we enjoyed ourselves. The service was timely...and we ordered a bottle of wine and dined to a platter which had several different options. The food was yummy.More

Date of visit: October 2016
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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CYAN CAFE & LOUNGE, Richmond Hill - Menu, Prices & Restaurant Reviews - Tripadvisor

Frequently Asked Questions about Cyan Cafe & Lounge

Yes, Cyan Cafe & Lounge offers takeaway services.

Yes, Cyan Cafe & Lounge offers delivery services.

Cyan Cafe & Lounge is rated accordingly in the following categories by Tripadvisor travellers:
  • Food: 3.5
  • Service: 3.5
  • Value: 3.5
  • Atmosphere: 5