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Charcoal Steak House

2980 King St E, Kitchener, Ontario N2A 1A9, Canada
+1 519-893-6570
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Overview
  • Excellent61%
  • Very good24%
  • Average10%
  • Poor3%
  • Terrible2%
Travellers talk about
“steak” (165 reviews)
“prime rib” (37 reviews)
“escargot” (14 reviews)
Open Now
All hours
CUISINES
Canadian, Gluten Free Options
PRICE
$$$$
RATINGS
Service
Food
Value
Atmosphere
LOCATION
2980 King St E, Kitchener, Ontario N2A 1A9, Canada
All Details
Write a Review
Reviews (610)
Traveller rating
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1 - 10 of 602 reviews

Reviewed 6 days ago

My family has been going to this restaurant for many years. I am mainly vegetarian, and yet find wonderful things to have here. Others I know that love their steak recommend it highly. This is a legend in the Kitchener area!

Thank BeaBC
Reviewed 1 week ago

We meet friends here for special occasions and are treated very well. The menu is very enticing but we generally go for the excellent prime rib, baked potato and salad. Of course, the special occasion would not be complete without a nice red wine. We...More

Thank Bob I
Alexie J, Director Of Marketing at Charcoal Steak House, responded to this reviewResponded 6 days ago

Hello Bob! We're glad that you had such an excellent time and that you enjoy our food. We look for ward to your next visit.

Reviewed 2 weeks ago

Service was good but menu is nothing special. One of the three steaks our group ordered was very overdone and the potatoes and vegetables were horrible. The other two steaks were good....not fantastic but good. Food wasn't hot when it arrived, potatoes were rubbery and...More

Thank mcgratru
Alexie J, Director of Marketing at Charcoal Steak House, responded to this reviewResponded 1 week ago

We are sorry to hear your experience did not live up to your expectations. Would you be able to email the General Manager at davida@charcoalgroup.ca? We would love to have the chance to make it up to you. Thank you.

Reviewed 3 weeks ago

My husband and I decided to try this restaurant based on the recommendation of friends. The service was good, although unfriendly. We both noticed the restaurant was very dated. Light fixtures, decor, seats - all very 90's. Of course what matters is the food and...More

Thank RLN75
Alexie J, Director of Marketing at Charcoal Steak House, responded to this reviewResponded 1 week ago

Happy Anniversary! We're glad you enjoyed your dinner. Thanks for visiting us and we hope to see you again soon.

Reviewed 9 August 2017 via mobile

Went with a friend to the newly renovated charcoal..... I'm done .....3 pieces cold brushetta ...soggy worst ever for 16.oo.....saganaki so thin and didn't use ouzo...it was tasteless....will not venture back ...even our Caesar drink had not one garnish on it...for a 5 star restaurant...More

Thank kalitahanson
Alexie J, Director of Marketing at Charcoal Steak House, responded to this reviewResponded 4 weeks ago

Hello Kalita, We are sorry to hear your experience did not live up to your expectations. Would you be able to email us at davida@charcoalgroup.ca? We would love to have the chance to make it up to you. Thank you.

Reviewed 8 August 2017 via mobile

A very conducive atmosphere hosting international clientele. The courticy of the staff depicts the standard expected and exhibits the will of being outstanding.

Thank 796neilk
Alexie J, Director of Marketing at Charcoal Steak House, responded to this reviewResponded 4 weeks ago

Thank you so much for your kind review. We look forward to seeing you again.

Reviewed 8 August 2017

This is in my opinion the best restaurant that Kitchener has to offer for steak or most other meats. Salads are good and crisp and your wait servers are usually over the top. There are also 2 other great restaurants on the premises.

Thank browncondo2102
Alexie J, Director of Marketing at Charcoal Steak House, responded to this reviewResponded 4 weeks ago

Thank you so much for your kind words.

Reviewed 6 August 2017 via mobile

Great portions, great service, and great tasting food! The staff was very friendly and attentive. They had comfortable seating, relaxing lighting, and many different choices for wine!

Thank Katerina M
Alexie J, Director of Marketing at Charcoal Steak House, responded to this reviewResponded 4 weeks ago

Thank you Katerina for your review! We are so glad that you loved it. Thank you for visiting us.

Reviewed 4 August 2017 via mobile

I head French onion soup to start with absolutely delicious. I had a T-bone porterhouse steak done medium rare with fresh sauteed mushrooms probably one of the best steaks I've ever had in my life. I would highly recommend this restaurant to anyone that likes...More

Thank Steve S
Alexie J, Director of Marketing at Charcoal Steak House, responded to this reviewResponded 4 weeks ago

Thank you Steve for your review! We're glad you had such a great dinner with your son. Thanks for visiting and we hope to see you again soon!

Reviewed 27 July 2017 via mobile

Went there on weekend for dinner with my wife. In doing reviews beginning to realize how much we eat out when not travelling. Arrived just before 8pm. It is in a complex where you have several restaurants under the same flag and ownership depending f...More

Thank Sun_Turtles
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Ask a question
Questions & Answers
Betty W
23 October 2016|
AnswerShow all 14 answers
Response from Dave A | Property representative |
There is no official dress code.
0
Votes
aikens2016
10 June 2016|
Answer
Response from 439cherylm | Reviewed this property |
We were there on Wednesday for the Wine Makers Dinner. Great Wine. Enjoy your dinner tonight.
0
Votes
waynekramer
9 May 2016|
Answer
Response from Kevin B | Property representative |
Hi Wayne. We do an a la carte brunch so the prices vary based on what you are looking to eat. Our full menu is available online under Martini's restaurant. Unfortunately trip advisor will not allow us to put a direct link... More
0
Votes
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Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Average prices
US$31 - US$50
Cuisine
Meals
Lunch, Dinner
Restaurant features
Takeout, Free Wifi, Reservations, Private Dining, Seating, Waitstaff, Parking Available, Wheelchair Accessible, Serves Alcohol, Full Bar, Wine and Beer, Accepts American Express, Accepts Mastercard, Accepts Visa, Accepts Discover, Highchairs Available
Dining Style
Casual Elegant
Good for
Child-friendly, Local cuisine, Special Occasion Dining, Kids, Business meetings, Romantic, Groups
Open Hours
Sunday
16:30 - 10:00
Monday
16:30 - 10:00
11:30 - 14:00
Tuesday
16:30 - 10:00
11:30 - 14:00
Wednesday
16:30 - 10:00
11:30 - 14:00
Thursday
16:30 - 10:00
11:30 - 14:00
Friday
11:30 - 14:00
16:30 - 23:00
Saturday
16:30 - 23:00
Location and Contact Information
  • Address: 2980 King St E, Kitchener, Ontario N2A 1A9, Canada
    (Fairway Road North)
  • Location: Canada  >  Ontario  >  Region of Waterloo  >  Kitchener
  • Phone Number: +1 519-893-6570
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