I wasn’t going to write a review but when I read the other recent reviews I thought I had to add our experience as well. In the past we were always pleased with Gaia and were hoping for a delicious take out experience. We preordered...our food well in advance and gave a time when we would arrive from our cottage. On the drive in we called to confirm and they clearly had forgotten about our order. We arrived ten minutes later to be told it was a 5-10 minute wait. Well it wasn’t. We had to ask several times over 30 minutes for our order. Others who came In after us were also late getting their orders - one customer was getting “sos” service. (Our friends who also ordered had very late delivery as well.) When it arrived - after leaving to eat in another location - we discovered: no cutlery, no napkins. Which we can understand as an oversight. But to forget sauce on the buttered chicken and to not put gravy on the poutine - which is what makes poutine. My husband was not able to eat his fish and had an upset stomach all night from the terrible batter. ( One positive to be fair - the noodles were great. ) But the total experience was awful - service was poor, food for 2 of 4 horrific. We would never go back until the kitchen improves. It appears others have had the same experience.More