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Pizza Factory

4740 Roger St, Port Alberni, British Columbia V9Y 3Z2, Canada
+1 250-720-0088
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  • Excellent45%
  • Very good21%
  • Average8%
  • Poor0%
  • Terrible26%
Travellers talk about
“chicken” (2 reviews)
“great pizza” (4 reviews)
Open Now
11:30 - 22:00All hours
Pizza, Canadian, Vegetarian Friendly
$$ - $$$
4740 Roger St, Port Alberni, British Columbia V9Y 3Z2, Canada
All Details
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Reviews (23)
Traveller rating
Traveller type
Time of year

1 - 10 of 23 reviews

Reviewed 1 week ago

The pizza was very good. And when the server saw that we were waiting in the car for it he brought it out to us. So very nice service too.

Thank TravellingShell2016
Reviewed 3 weeks ago via mobile

Crappy customer service, trying to argue and place blame, won't be ordering from here ever again, recommend Soldas or grannies pizza instead, better prices and better customer service

Thank Victoria D
Reviewed 3 weeks ago via mobile

I usually only make my own pizza but after a game of golf I didn't feel like cooking. I'd heard good reviews about this place and decided to order a pizza for pick up. Great pizza, good value.... it was loaded and a medium was...More

Thank Efitzg
Reviewed 8 July 2017 via mobile

I have been going to Harbour for over 5 years and I'm a vegetarian and I'm ordering the gluten free crust So delicious Friendly staff always willing to help me and my family with our diet needs Best Pizzia in Port Hands down 👍

Thank 55552kc
Reviewed 31 March 2017 via mobile

We ordered a large 5 topping pizza with extra cheese. The toppings were strewn around the center and there was barely any cheese. Worst pizza ever and certainly will never go back plus. Disappointing.More

Thank Lynne G
Janine V, Owner at Pizza Factory, responded to this reviewResponded 2 April 2017

I am sorry for your stated experience as we had no idea of this as you did not call the store but choose to take your complaint to Trip Advisor where we could not fix it. We have a return or replacement policy that you...More

Reviewed 6 March 2017 via mobile

Ordered a couple of pizzas for family night the pizza was tasteless, the crust was awful. found a long hair woven in the cheese. I threw up as I pulled it from my mouth. Very disappointed, I would not recommend at all. I will not...More

Thank Kerry H
Janine V, Owner at Pizza Factory, responded to this reviewResponded 2 April 2017

The Pizza Factory has a return policy. If you are unhappy with your pizza, you may return it for replacement or refund. All staff wear hear net and use a lint roller on front and back of their shirts before they enter the kitchen. The...More

Reviewed 23 August 2016

just moving to a new town and wow found this place by word of mouth, great pizza eat in or delivery they also have a lot of other foods haven't tried those yet but the pizza is said to be the best in port albernie,...More

Thank jan y
Reviewed 6 August 2016

Have ordered delivery more than once. Not the best pizza in town. Call Dimitris on Redford instead. The sauce is ok, meat toppings are over stacked without enough cheese. Even when you order double cheese it is skimpy on the cheese. The last order we...More

1  Thank Jeanette N
Reviewed 23 July 2016

The taco pizza is really yummy as well as the baked lasagna. However the lasagna I find is on the little small side.

Thank paulow70
Reviewed 17 July 2016 via mobile

I have to say, pizza is kind of our thing! Everywhere we go my husband and I will always try the pizza, and going to Port Alberni was no different. We ordered our pizza for the evening from Pizza Factory, and it was so big...More

Thank AKJD
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Nearby Attractions
MacMillan Provincial Park
153 reviews
3.70 km away
Harbour Quay
88 reviews
2.35 km away
Twin City Brewing
21 reviews
.63 km away
Alberni Pacific Railway
54 reviews
2.25 km away
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Restaurant Details

Rating summary
  • Food
  • Value
Average prices
Lunch, Dinner
Restaurant features
Delivery, Takeout, Seating, Wheelchair Accessible
Good for
Open Hours
14:00 - 22:00
11:30 - 22:00
11:30 - 22:00
11:30 - 22:00
11:30 - 22:00
11:30 - 00:00
11:30 - 00:00
Location and Contact Information
  • Address: 4740 Roger St, Port Alberni, British Columbia V9Y 3Z2, Canada
  • Location: Canada  >  British Columbia  >  Vancouver Island  >  Alberni-Clayoquot Regional District  >  Port Alberni
  • Phone Number: +1 250-720-0088
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