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Ratings and reviews

RATINGS
Food
Service
Value

Details

CUISINES
Fast food, Canadian
Meals
Breakfast
FEATURES
Takeout, Seating, Wheelchair Accessible, Free Wifi, Drive Thru
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features, about
Reviews (55)
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Traveller rating
18
12
9
6
9
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LanguageEnglish
Traveller rating
18
12
9
6
9
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Reviewed 3 weeks ago

I just went through the drivethru at the MERRITT TIM HORTONS, I got a DRIED OUT BUN with my chili, and TimBits are all DRIED OUT too!!! This isn't the first time I've gotten dried out products from this store. Or they can't get my...order right, I used to go there every morning for my coffee and bagel, now I go to the local coffee shop and get my breakfast there, they even make their own HOMEMADE Herb & Garlic Cream Cheese. But this morning, I was up the hill anyway and thought, "What the hey? I'll give Tim Hortons another try?" BIg Mistake!!!More

Date of visit: November 2022
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed July 30, 2022

Armstrong, B.C. Decaf coffee weak, tasted like hot water with cream in it. Have had it other places and it tastes strong and good. My husband had dark roast and he said his tasted weak as well. Went back in and complained, they gave me...another cup of coffee, but it tasted the same. Will not go back there.More

Date of visit: July 2022
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Reviewed April 30, 2022 via mobile

This food and drink establishment is SO dirty! Floors, windows, especially washrooms! Obviously no cleaning has gone on in a LONG time! One has to wonder what the food prep area is like! Come on you guys, is this the best we can expect?

Date of visit: April 2022
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Reviewed March 2, 2022

We frequent this timhortons as we are passing through Merritt. The drive thru line will be as long as the McDonald’s line but you will be stuck in the timmies drivethru far longer. The worlds are in such a hurry throwing your food out the...window at you they will be annoyed when you tell them you are missing an item. I have never been parked at a tim Horton’s other than this location. If you ask for no tomatoes expect tomatoes, they talk to fast through the speaker box and after every item say is that everything. they need to slow down and work on customer relations, not just trying to get by as fast and poorly as possibly. Ice Capps here and extra runny and most drinks are poorly mixed.More

Date of visit: January 2022
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed September 27, 2021

I ordered my meals through the app and went to pick them up, the restaurant was closed and the drive thru as well. This was a 24 hour tim hortons. It was at 10:13 pm and I saw employees in the location and i was...able to get there attention and when questioned the response was we are closed and I was unable to obtain a refund. I returned the following morning as instructed by the corporate office. The employee at the time still refused to refund me my 23$$ even after I recited what I had been told by the corporate office. HOW MANY TIMES HAS THIS LOCATION DONE THIS TO PEOPLE???? BOYCOTT THIS LOCATION SO THEY GET THE MESSAGE THAT CANADIANS WILL NOT STAND FOR THIS !!!More

Date of visit: September 2021
Helpful?2  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed August 22, 2021 via mobile

We stopped for lunch at Tim’s in Merritt and we’re disappointed to find the dining room closed due to a forest fire evacuation alert. So, with apprehension, we decided to do the drive through, figuring that it would take forever to get our order. We...were pleasantly surprised to see how fast the queue moved; they took our orders accurately and quickly and our order came up quickly. I’m writing this simply because we all commented how great they were in a tough situation!More

Date of visit: August 2021
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Reviewed March 17, 2021

Cold breakfast sandwich and hash browns, coffee tasted like it was reheated in the microwave. Didn’t find out until I was back on the road. Not stopping there again. McDonald’s next time.

Date of visit: March 2021
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Reviewed February 6, 2020

Give that soup & sandwich lady a raise or a gold star at least. I saw her do like 8 orders within a minute, and you need that efficiency in the fast food industry!

Date of visit: February 2020
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Reviewed September 25, 2019

My son and I were on our way to the Vancouver Airport at 4am and a ice cap stop with some breakfast was definitely needed. I drove into the drive thru and started to laugh when Brandon's voice came thru the speaker saying he didn't...think I'd drive thru with my Camaro.... he was just so friendly and it instantly made our day. We were so busy chatting and laughing that I left without the ice cap... turned back around to go back thru the drive thru only this time I got to make him laugh as I asked if he missed us. It's always wonderful to see people who enjoy their job. :D Food was good... service was excellent... will definitely be driving thru every time we go thru Merritt. Thanks Brandon. ;)More

Date of visit: August 2019
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Reviewed September 14, 2019 via mobile

Fast service, great coffee. Just what you have come to expect from Tim Hortons. I went through the drive-thru and was given prompt courteous service.

Date of visit: September 2019
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Reviewed September 4, 2019

We quite frequently drive to Vancouver from the Okanagan and really enjoy having lunch or just a coffee in Merritt. We stop there now for many, many years. Since the new owner has taken over these stops become an absolute delight. The staff there is...the most attentive and friendly of all Tim Horton’s we have ever been to, including those we visited during our travels through provinces in the East of Canada. I really think this should be recognized and the owner/manager should get a high five for his staff.More

Date of visit: September 2019
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Reviewed July 11, 2019

We stopped here on our way from Kamlops to BANFF for a Cofee. After a fairly long drive it is always nice to stop by at a place where you are familiar with and also know what to expect. We had some Cookies,Hot Chocalate and...Cofee. Nice PlaceMore

Date of visit: June 2019
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Reviewed April 24, 2019

Originally I was going to go to McDonald’s for coffee as I find there’s much better, but a craving for an ice cap came over me and I caved in and went to Timmy’s. Drive thru was quick and I was ordered and through in...under a minute.More

Date of visit: April 2019
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Reviewed April 23, 2019

We've had countless coffees at Tim's and this place is just a part of the exceptional high quality super fast and very easy to access places available. Whether you want drive in service or a sit down snack this place will not disappoint you. The...consistent quality of beverages served and the variety of donuts and snacks find us looking for this franchise on every trip. Need a coffee on a harsh road trip but don't have the time to pull in and sit down, then choose this place and five minutes later you'll be back on the road with a piping hot coffee and a tasty snack in your hands.More

Date of visit: December 2018
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed April 17, 2019

I was able to go right up to the counter and order. Bought 2 dozen donuts and ladies were very quick at filling my order. Clean restaurant

Date of visit: April 2019
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TIM HORTONS, Merritt - Merritt BC 3340 River Ranch Rd - Updated 2022 Restaurant Reviews, Menu & Prices - Tripadvisor

Frequently Asked Questions about Tim Hortons

Yes, Tim Hortons offers takeaway services.

Tim Hortons is rated accordingly in the following categories by Tripadvisor travellers:
  • Food: 3
  • Service: 3
  • Value: 3.5