Great view, good food, decent service, but a little pricey for a salad and a beer or two! They cancelled our dinner reservation due to a staff shortage?
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Need to get a grip and ensure they have the staff to deliver a service! Being short staffed and having to close for a wedding function is poor when there are visitors wanting to enjoy the area. Very shoddy Eagles Eye!!
Hi Philip E, Thank you for your feedback. We will use your comments to help us move forward with better success. Sincerely
We brought our guests from overseas after a gruelling hike for good food and the amazing views. They were awed by the location. Unfortunately the restaurant was very short staffed. The service at the bar was amazing, lunch was a different story. Some of us...More
The views are stunning in the Summer but must be absolutely majestic during the Winter om this restaurant. Unfortunately we did not stay here for a meal and only had a cold drink whilst visiting. It would be a popular place to visit and the...More
We would love to give a huge shout out to our amazing server Brandi from Banff. Her wine , beer and Truffle fries suggestion were exactly what we were looking for. She was funny, fast always checking on us. And very knowledgeable about the area...More
Have had the pleasure of visiting this restaurant yearly but have been dissappointed on the last few trips. Our most recent experience had us waiting at the door for 20 minutes, just to be told there was a 20 wait for a table. Now, I...More
Hi carrieh476, Thanks for taking the time to share your experience with us. We will use your comments to help us move forward with better success. Sincerely
Very slow service. Complete waste of an afternoon. We spent over 2.5hrs waiting in this restaurant... 40mins to be seated, 1 hr to get our drinks, 1hr 15mins to get food and 25mins to get kids ice cream. The restaurant was only 1/3 full. They...More
Hi Christine, Thanks for taking the time to share your experience with us, we welcome all feedback. We won't bother you with excuses, you're our guest and we let you down, and for that I sincerely apologize. We have tried a couple solutions to our...More
Had lunch here. Wanted to sit on patio since was a nice day but the nats had a different idea. We moved inside and sat in a corner table and was able to look out at the beautiful scenery. Soup was great, sandwiches were great,...More
They could serve poor food and you wouldn't even notice since the views (almost 360 degrees) are incredible. But in fact the food is fine. Not gourmet but reasonable priced and a good selection. Service was friendly. Highly recommended.