We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
TripAdvisor
Cranbrook
Trips
Inbox
More
    Help Centre

    Boston Pizza

    86 Reviews
    #40 of 83 Restaurants in Cranbrook
    $$ - $$$
    Bar
    , Pizza,
    Canadian
    1500 Cranbrook St N | #510, Cranbrook, British Columbia V1C 3S8, Canada
    +1 250-426-4242
    Website
    Share
    Save
    All photos (7)
    Full view
    Map updates are paused. Zoom in to see updated info.
    Reset zoom
    Overview
    3.5
    86 reviews
    • Excellent23%
    • Very good32%
    • Average17%
    • Poor11%
    • Terrible17%
    Travellers talk about
    “jambalaya” (2 reviews)
    “caesar salad” (3 reviews)
    “quick service” (2 reviews)
    Closed Now
    Hours
    CUISINES
    Bar, Pizza, Canadian, Vegetarian Friendly, Gluten Free Options
    PRICE
    $$ - $$$
    RATINGS
    Service
    Food
    Value
    Atmosphere
    LOCATION
    1500 Cranbrook St N | #510, Cranbrook, British Columbia V1C 3S8, Canada
    All Details
    Improve This Listing
    Write a ReviewReviews (86)
    Traveller rating
    Traveller type
    Time of year
    Language

    1 - 10 of 85 reviews

    Reviewed 2 days ago
    Well.....

    .... I wrote a review of this restaurant, in August, and gave it a 5, and based on that experience, my husband and I decided to return for a light dinner. What a difference a couple of days made!! First, the service. We were greeted...More

    Thank mary o
    Garry_BP, Guest Services at Boston Pizza, responded to this reviewResponded yesterday

    Hi, Mary. We're sorry to hear about your experience and we would like the chance to look into this. Please share the details at https://bostonpizza.com/contact-us.html so that we can follow up with the team involved and make it better! Thank you.

    Reviewed August 10, 2018
    Not too impressed

    Two different types of pizza ordered and the crust was super thick with hardly any toppings. Wouldn't recommend it.More

    Thank Debbie S
    Angela G, Owner at Boston Pizza, responded to this reviewResponded August 11, 2018

    Debbie thank you for your comment and I'm very sorry that you weren't completely satisfied. I would love to get more information from you to help improve upon your experience. Would you please send me an email at Gordona@bostonpizza.com with your contact information? Yours truly,...More

    Reviewed August 8, 2018
    Wow!

    My husband and I were in desparate need of some lunch after arriving in Cranbrook via a tow truck! Neither of us has ever been, particularly, interested in BP's but it was across the parking lot, and beggars can't be choosers, right?! Anyway, we were...More

    Thank mary o
    Garry_BP, Guest Services at Boston Pizza, responded to this reviewResponded August 9, 2018

    Hi, Mary! We're glad to hear you enjoyed your visit. We hope to serve you again soon! 🍕😊

    Reviewed July 28, 2018
    Pasta Tuesday!

    We came here with family members on a Tuesday evening for dinner, which is pasta night. Our server (Erin K.) did a great job on ensuring that we had an enjoyable experience. Price point was excellent and the entrees were very tasty (jambalaya / garlic...More

    Thank sashakeena
    Angela G, Owner at Boston Pizza, responded to this reviewResponded July 29, 2018

    Thank you so much for your review!! Erin is amazing and we will be sure to pass on your comments to her. Hope to see you again!!

    Reviewed June 29, 2018
    Came here for sons graduation with my family

    Came here for sons graduation with my family who just flew over from England. Our server was great and the food was 5/5, definitely worth the wait as they were busy. Ryan took his time with us, especially mum who could hardly read the menu,...More

    Thank britney911
    Angela G, Owner at Boston Pizza, responded to this reviewResponded June 30, 2018

    Thanks so much Brit!! Glad we were able to provide you with a memorable experience! I will pass your comments on to Ryan too! He is fabulous and we are lucky to have him!!

    Reviewed June 28, 2018
    Bad: Gift Card issue and corporate disinterest

    We dined at this restaurant in April. All was well until we tried to pay with a gift card. On the first debit machine it said the card wasn't working or was invalid. On the second debit machine, the message was 0 funds in account....More

    Thank TrueCanucks
    Angela G, Owner at Boston Pizza, responded to this reviewResponded June 29, 2018

    TrueCanucks I'm very sorry that you haven't experienced the level of service you deserve. If you can send me an email with your contact information I can look into this for you with the gift card company. Perhaps they can provide some insight into when...More

    Reviewed June 9, 2018
    A Good BP

    I find Boston Pizza's can be hit or miss, so I was a little wary about coming here. However this one was actually pretty good. I was seated promptly and my waitress was quick to get my drink. My order came out in a timely...More

    Thank SailorAirman
    Angela G, Owner at Boston Pizza, responded to this reviewResponded June 10, 2018

    Thanks so much for your feedback and we are happy you enjoyed your Boston Pizza experience!!

    Reviewed May 22, 2018
    Very flexible on what you can put on your pizza

    Service was excellent and pizza hot to the table Lots of table space and very clean premises Plenty of parking spots

    Thank Dougedward
    Garry_BP, Guest Services at Boston Pizza, responded to this reviewResponded May 23, 2018

    Hi, there! Thank you so much for visiting! We are glad to see that you enjoyed your visit! We hope the next time you come we can provide you with a 5 star experience! We hope to see you again soon!

    Reviewed April 24, 2018 via mobile
    No Surprises

    Good service. New thin crust pizza is delicious. Great local brewery on tap, Fernie Brewery. The West Coast Pale Ale was awesome.

    Thank Perseverance
    Garry_BP, Guest Services at Boston Pizza, responded to this reviewResponded April 24, 2018

    Hi, there. Thank you for your recent review. Your feedback is important to us and we’d like to learn more on how we can improve. Please share the details at: https://bostonpizza.com/contact-us.html. Thank you!

    Reviewed January 24, 2018
    Cousin Wants Pasta!

    Cousin visiting after Christmas. Really wanted pasta for dinner. Only in town for a couple nights. Very busy place, food was standard fare. Nothing too fancy.

    Thank momd62
    Garry_BP, Guest Services at Boston Pizza, responded to this reviewResponded February 18, 2018

    Sorry to see that you felt your visit was a three star. Your feedback is important to us and we’d like to learn how to make things better next time. Please tell us more at: https://bostonpizza.com/contact-us.html. Thank you!

    Nearby
    Nearby HotelsSee all 18 hotels in Cranbrook
    Travelodge Cranbrook
    84 reviews
    .26 km away
    Hospitality Courtyard Inn
    15 reviews
    .36 km away
    Kootenay Country Inn
    48 reviews
    .42 km away
    Best Western Cranbrook Hotel
    450 reviews
    .56 km away
    Nearby Restaurants
    Allegra Restaurant
    384 reviews
    .35 km away
    Frank's Steak & Schnitzel Haus
    370 reviews
    .36 km away
    Mr Mikes Steakhouse Casual
    211 reviews
    .49 km away
    East Side Mario's
    147 reviews
    .38 km away
    Nearby Attractions
    Cranbrook History Centre
    141 reviews
    2.39 km away
    Casino of the Rockies
    108 reviews
    6.84 km away
    Jimsmith Lake Provincial Park
    26 reviews
    4.28 km away
    Key City Theatre
    19 reviews
    1.54 km away
    Questions & Answers
    Get quick answers from Boston Pizza staff and past visitors.
    Note: your question will be posted publicly on the Questions & Answers page.
    Posting guidelines
    Submit
    Improve this listing

    Restaurant Details

    Rating summary
    • Food
      Service
    • Value
      Atmosphere
    Average prices
    US$34
    Cuisine
    Bar, Pizza, Canadian, Vegetarian Friendly, Gluten Free Options
    Meals
    Lunch, Dinner, After-hours
    Restaurant features
    Delivery, Takeout, Reservations, Seating, Waitstaff, Television, Wheelchair Accessible, Serves Alcohol, Full Bar
    Good for
    Kids, Child-friendly, Groups
    Open Hours
    Sunday
    11:00 a.m. - 12:00 a.m.
    Monday
    11:00 a.m. - 12:00 a.m.
    Tuesday
    11:00 a.m. - 12:00 a.m.
    Wednesday
    11:00 a.m. - 12:00 a.m.
    Thursday
    11:00 a.m. - 12:00 a.m.
    Friday
    11:00 a.m. - 1:00 a.m.
    Saturday
    11:00 a.m. - 1:00 a.m.
    Location and Contact Information
    • Address: 1500 Cranbrook St N | #510, Cranbrook, British Columbia V1C 3S8, Canada
    • Location: Canada  >  British Columbia  >  Kootenay Rockies  >  Cranbrook
    • Phone Number: +1 250-426-4242
    • E-mail
    Is This Your TripAdvisor Listing?
    Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing