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    Boston Pizza

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    88 reviews
    #38 of 76 Restaurants in Cranbrook
    $$ - $$$, Bar, Pizza, Canadian
    1500 Cranbrook St N | #510, Cranbrook, British Columbia V1C 3S8, Canada
    +1 250-426-4242
    Website
    Closed Now:See all hours

    Ratings and reviews

    3.5 88 reviews
    #38 of 76 Restaurants in Cranbrook, Canada
    RATINGS
    Food
    Service
    Value
    Atmosphere

    Details

    PRICE RANGE
    US$0
    CUISINES
    Bar, Pizza, Canadian
    Special Diets
    Vegetarian Friendly, Gluten Free Options
    View all details
    meals, features

    Location and contact

    1500 Cranbrook St N #510, Cranbrook, British Columbia V1C 3S8 Canada
    Website
    Email
    +1 250-426-4242
    Reviews (88)
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    1 - 10 of 87 reviews
    Reviewed October 9, 2018 via mobile
    Delicious

    We were fortunate to be treated by Boston Pizza in Cranbrook during our Cops for Kids charity bike ride The manager and staff treated us amazing and the pizza was delicious. Thank you Boston Pizza!

    Date of visit: September 2018
    1  Thank roxanne321889
    Garry_BP, Guest Services at Boston Pizza, responded to this reviewResponded October 9, 2018

    Hi, Roxanne! We're glad to hear you enjoyed your pizza and service. We hope to see you again soon! 😊

    Reviewed September 23, 2018
    Poor value

    I ordered the lasagne and a Caesar salad for take away. The lasagne was OK but the salad was plain and boring. For $25 this was not a deal!

    Date of visit: September 2018
    Thank David U
    Garry_BP, Guest Services at Boston Pizza, responded to this reviewResponded September 25, 2018

    Hi, David. Sorry to hear that you were dissatisfied with your salad. Please share the details at https://bostonpizza.com/contact-us.html so that we can follow up with the team involved and make it better! Thank you.

    Reviewed September 17, 2018
    Well.....

    .... I wrote a review of this restaurant, in August, and gave it a 5, and based on that experience, my husband and I decided to return for a light dinner. What a difference a couple of days made!! First, the service. We were greeted...More

    Date of visit: August 2018
    Thank mary o
    Garry_BP, Guest Services at Boston Pizza, responded to this reviewResponded September 18, 2018

    Hi, Mary. We're sorry to hear about your experience and we would like the chance to look into this. Please share the details at https://bostonpizza.com/contact-us.html so that we can follow up with the team involved and make it better! Thank you.

    Reviewed August 10, 2018
    Not too impressed

    Two different types of pizza ordered and the crust was super thick with hardly any toppings. Wouldn't recommend it.More

    Date of visit: August 2018
    Thank Debbie S
    Angela G, Owner at Boston Pizza, responded to this reviewResponded August 11, 2018

    Debbie thank you for your comment and I'm very sorry that you weren't completely satisfied. I would love to get more information from you to help improve upon your experience. Would you please send me an email at Gordona@bostonpizza.com with your contact information? Yours truly,...More

    Reviewed August 8, 2018
    Wow!

    My husband and I were in desparate need of some lunch after arriving in Cranbrook via a tow truck! Neither of us has ever been, particularly, interested in BP's but it was across the parking lot, and beggars can't be choosers, right?! Anyway, we were...More

    Date of visit: August 2018
    Thank mary o
    Garry_BP, Guest Services at Boston Pizza, responded to this reviewResponded August 9, 2018

    Hi, Mary! We're glad to hear you enjoyed your visit. We hope to serve you again soon! 🍕😊

    Reviewed July 28, 2018
    Pasta Tuesday!

    We came here with family members on a Tuesday evening for dinner, which is pasta night. Our server (Erin K.) did a great job on ensuring that we had an enjoyable experience. Price point was excellent and the entrees were very tasty (jambalaya / garlic...More

    Date of visit: July 2018
    Thank sashakeena
    Angela G, Owner at Boston Pizza, responded to this reviewResponded July 29, 2018

    Thank you so much for your review!! Erin is amazing and we will be sure to pass on your comments to her. Hope to see you again!!

    Reviewed June 29, 2018
    Came here for sons graduation with my family

    Came here for sons graduation with my family who just flew over from England. Our server was great and the food was 5/5, definitely worth the wait as they were busy. Ryan took his time with us, especially mum who could hardly read the menu,...More

    Date of visit: June 2018
    Thank britney911
    Angela G, Owner at Boston Pizza, responded to this reviewResponded June 30, 2018

    Thanks so much Brit!! Glad we were able to provide you with a memorable experience! I will pass your comments on to Ryan too! He is fabulous and we are lucky to have him!!

    Reviewed June 28, 2018
    Bad: Gift Card issue and corporate disinterest

    We dined at this restaurant in April. All was well until we tried to pay with a gift card. On the first debit machine it said the card wasn't working or was invalid. On the second debit machine, the message was 0 funds in account....More

    Date of visit: April 2018
    Thank TrueCanucks
    Angela G, Owner at Boston Pizza, responded to this reviewResponded June 29, 2018

    TrueCanucks I'm very sorry that you haven't experienced the level of service you deserve. If you can send me an email with your contact information I can look into this for you with the gift card company. Perhaps they can provide some insight into when...More

    Reviewed June 9, 2018
    A Good BP

    I find Boston Pizza's can be hit or miss, so I was a little wary about coming here. However this one was actually pretty good. I was seated promptly and my waitress was quick to get my drink. My order came out in a timely...More

    Date of visit: June 2018
    Thank SailorAirman
    Angela G, Owner at Boston Pizza, responded to this reviewResponded June 10, 2018

    Thanks so much for your feedback and we are happy you enjoyed your Boston Pizza experience!!

    Reviewed May 22, 2018
    Very flexible on what you can put on your pizza

    Service was excellent and pizza hot to the table Lots of table space and very clean premises Plenty of parking spots

    Date of visit: May 2018
    Thank Dougedward
    Garry_BP, Guest Services at Boston Pizza, responded to this reviewResponded May 23, 2018

    Hi, there! Thank you so much for visiting! We are glad to see that you enjoyed your visit! We hope the next time you come we can provide you with a 5 star experience! We hope to see you again soon!

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