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    Boston Pizza

    82 Reviews
    #43 of 84 Restaurants in Cranbrook
    $$ - $$$
    Bar
    , Pizza,
    Canadian
    510 - 1500 Cranbrook Street, Cranbrook, British Columbia V1C 3S8, Canada
    +1 250-426-4242
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    Overview
    3.5
    82 reviews
    • Excellent21%
    • Very good34%
    • Average15%
    • Poor12%
    • Terrible18%
    Travellers talk about
    “soup” (2 reviews)
    “timely manner” (2 reviews)
    “quick service” (2 reviews)
    Open Now
    Hours
    CUISINES
    Bar, Pizza, Canadian, Vegetarian Friendly, Gluten Free Options
    PRICE
    $$ - $$$
    RATINGS
    Service
    Food
    Value
    Atmosphere
    LOCATION
    510 - 1500 Cranbrook Street, Cranbrook, British Columbia V1C 3S8, Canada
    All Details
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    Write a ReviewReviews (82)
    Traveller rating
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    1 - 10 of 81 reviews

    Reviewed 3 weeks ago
    Came here for sons graduation with my family

    Came here for sons graduation with my family who just flew over from England. Our server was great and the food was 5/5, definitely worth the wait as they were busy. Ryan took his time with us, especially mum who could hardly read the menu,...More

    Thank britney911
    Angela G, Owner at Boston Pizza, responded to this reviewResponded 3 weeks ago

    Thanks so much Brit!! Glad we were able to provide you with a memorable experience! I will pass your comments on to Ryan too! He is fabulous and we are lucky to have him!!

    Reviewed 3 weeks ago
    Bad: Gift Card issue and corporate disinterest

    We dined at this restaurant in April. All was well until we tried to pay with a gift card. On the first debit machine it said the card wasn't working or was invalid. On the second debit machine, the message was 0 funds in account....More

    Thank TrueCanucks
    Angela G, Owner at Boston Pizza, responded to this reviewResponded 3 weeks ago

    TrueCanucks I'm very sorry that you haven't experienced the level of service you deserve. If you can send me an email with your contact information I can look into this for you with the gift card company. Perhaps they can provide some insight into when...More

    Reviewed June 9, 2018
    A Good BP

    I find Boston Pizza's can be hit or miss, so I was a little wary about coming here. However this one was actually pretty good. I was seated promptly and my waitress was quick to get my drink. My order came out in a timely...More

    Thank SailorAirman
    Angela G, Owner at Boston Pizza, responded to this reviewResponded June 10, 2018

    Thanks so much for your feedback and we are happy you enjoyed your Boston Pizza experience!!

    Reviewed May 22, 2018
    Very flexible on what you can put on your pizza

    Service was excellent and pizza hot to the table Lots of table space and very clean premises Plenty of parking spots

    Thank Dougedward
    Garry_BP, Guest Services at Boston Pizza, responded to this reviewResponded May 23, 2018

    Hi, there! Thank you so much for visiting! We are glad to see that you enjoyed your visit! We hope the next time you come we can provide you with a 5 star experience! We hope to see you again soon!

    Reviewed April 24, 2018 via mobile
    No Surprises

    Good service. New thin crust pizza is delicious. Great local brewery on tap, Fernie Brewery. The West Coast Pale Ale was awesome.

    Thank Perseverance
    Garry_BP, Guest Services at Boston Pizza, responded to this reviewResponded April 24, 2018

    Hi, there. Thank you for your recent review. Your feedback is important to us and we’d like to learn more on how we can improve. Please share the details at: https://bostonpizza.com/contact-us.html. Thank you!

    Reviewed January 24, 2018
    Cousin Wants Pasta!

    Cousin visiting after Christmas. Really wanted pasta for dinner. Only in town for a couple nights. Very busy place, food was standard fare. Nothing too fancy.

    Thank momd62
    Garry_BP, Guest Services at Boston Pizza, responded to this reviewResponded February 18, 2018

    Sorry to see that you felt your visit was a three star. Your feedback is important to us and we’d like to learn how to make things better next time. Please tell us more at: https://bostonpizza.com/contact-us.html. Thank you!

    Reviewed November 18, 2017
    Super Expensive and noisy.

    I have been here about 5 times and both sides of the restaurant. It's either family loud plus obnoxious music or the bar side with 22 TVs rambling on and music and then you get the treat of trying to decide which meal you can...More

    Thank neopax
    Garry_BP, Guest Services at Boston Pizza, responded to this reviewResponded November 24, 2017

    We are sorry you didn't enjoy your visit, Neopax. If you could please provide your details at https://bostonpizza.com/contact-us.html we will be able to solve any issue. Thank you!

    Reviewed October 14, 2017 via mobile
    Great food

    We stopped with 4 of us for a quick meal. 2 of us were Celiacs and they had great meals for us. The other 2 had regular food and also it was a great meal. The server was so polite and the food came out...More

    Thank Lancer524
    Garry_BP, Guest Services at Boston Pizza, responded to this reviewResponded October 16, 2017

    Thank you for the kind words, Lancer524!

    Reviewed October 11, 2017
    Par for the course

    Not a bad lunch, service was plesant, food was good, place was clean, and well heated. Easy to find, so overall what I expect from Boston Pizza's

    Thank Skeld
    Reviewed September 11, 2017
    Cold meal

    Just got home from my birthday dinner. $56.46 later....What a joke. Spaghetti was cold, told server so she brought me luke warm meat sauce & said this should warm it up. You will never see me in Boston Pizza in Cranbrook again.

    Thank Randy M
    Garry_BP, Guest Services at Boston Pizza, responded to this reviewResponded September 15, 2017

    Hi, Randy, we are truly sorry about that. We take feedback very seriously. Please share the details at https://bostonpizza.com/contact-us.html Thank you!

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    Questions & Answers
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    Restaurant Details

    Rating summary
    • Food
      Service
    • Value
      Atmosphere
    Cuisine
    Bar, Pizza, Canadian, Vegetarian Friendly, Gluten Free Options
    Meals
    Lunch, Dinner, After-hours
    Restaurant features
    Delivery, Takeout, Reservations, Seating, Waitstaff, Television, Wheelchair Accessible, Serves Alcohol, Full Bar
    Good for
    Child-friendly, Groups, Kids
    Open Hours
    Sunday
    11:00 a.m. - 12:00 a.m.
    Monday
    11:00 a.m. - 12:00 a.m.
    Tuesday
    11:00 a.m. - 12:00 a.m.
    Wednesday
    11:00 a.m. - 12:00 a.m.
    Thursday
    11:00 a.m. - 12:00 a.m.
    Friday
    11:00 a.m. - 1:00 a.m.
    Saturday
    11:00 a.m. - 1:00 a.m.
    Location and Contact Information
    • Address: 510 - 1500 Cranbrook Street, Cranbrook, British Columbia V1C 3S8, Canada
    • Location: Canada  >  British Columbia  >  Kootenay Rockies  >  Cranbrook
    • Phone Number: +1 250-426-4242
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