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Boston Pizza

$$ - $$$, Pizza,
510 - 1500 Cranbrook Street, Cranbrook, British Columbia V1C 3S8, Canada
+1 250-426-4242
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Overview
  • Excellent21%
  • Very good34%
  • Average15%
  • Poor12%
  • Terrible18%
Travellers talk about
“soup” (2 reviews)
“timely manner” (2 reviews)
“quick service” (2 reviews)
Open Now
Hours
CUISINES
Bar, Pizza, Canadian, Vegetarian Friendly, Gluten Free Options
PRICE
$$ - $$$
RATINGS
Service
Food
Value
Atmosphere
LOCATION
510 - 1500 Cranbrook Street, Cranbrook, British Columbia V1C 3S8, Canada
All Details
Write a ReviewReviews (82)
Traveller rating
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1 - 10 of 81 reviews

Reviewed 3 weeks ago

Came here for sons graduation with my family who just flew over from England. Our server was great and the food was 5/5, definitely worth the wait as they were busy. Ryan took his time with us, especially mum who could hardly read the menu,...More

Thank britney911
Angela G, Owner at Boston Pizza, responded to this reviewResponded 3 weeks ago

Thanks so much Brit!! Glad we were able to provide you with a memorable experience! I will pass your comments on to Ryan too! He is fabulous and we are lucky to have him!!

Reviewed 3 weeks ago

We dined at this restaurant in April. All was well until we tried to pay with a gift card. On the first debit machine it said the card wasn't working or was invalid. On the second debit machine, the message was 0 funds in account....More

Thank TrueCanucks
Angela G, Owner at Boston Pizza, responded to this reviewResponded 3 weeks ago

TrueCanucks I'm very sorry that you haven't experienced the level of service you deserve. If you can send me an email with your contact information I can look into this for you with the gift card company. Perhaps they can provide some insight into when...More

Reviewed June 9, 2018

I find Boston Pizza's can be hit or miss, so I was a little wary about coming here. However this one was actually pretty good. I was seated promptly and my waitress was quick to get my drink. My order came out in a timely...More

Thank SailorAirman
Angela G, Owner at Boston Pizza, responded to this reviewResponded June 10, 2018

Thanks so much for your feedback and we are happy you enjoyed your Boston Pizza experience!!

Reviewed May 22, 2018

Service was excellent and pizza hot to the table Lots of table space and very clean premises Plenty of parking spots

Thank Dougedward
Garry_BP, Guest Services at Boston Pizza, responded to this reviewResponded May 23, 2018

Hi, there! Thank you so much for visiting! We are glad to see that you enjoyed your visit! We hope the next time you come we can provide you with a 5 star experience! We hope to see you again soon!

Reviewed April 24, 2018 via mobile

Good service. New thin crust pizza is delicious. Great local brewery on tap, Fernie Brewery. The West Coast Pale Ale was awesome.

Thank Perseverance
Garry_BP, Guest Services at Boston Pizza, responded to this reviewResponded April 24, 2018

Hi, there. Thank you for your recent review. Your feedback is important to us and we’d like to learn more on how we can improve. Please share the details at: https://bostonpizza.com/contact-us.html. Thank you!

Reviewed January 24, 2018

Cousin visiting after Christmas. Really wanted pasta for dinner. Only in town for a couple nights. Very busy place, food was standard fare. Nothing too fancy.

Thank momd62
Garry_BP, Guest Services at Boston Pizza, responded to this reviewResponded February 18, 2018

Sorry to see that you felt your visit was a three star. Your feedback is important to us and we’d like to learn how to make things better next time. Please tell us more at: https://bostonpizza.com/contact-us.html. Thank you!

Reviewed November 18, 2017

I have been here about 5 times and both sides of the restaurant. It's either family loud plus obnoxious music or the bar side with 22 TVs rambling on and music and then you get the treat of trying to decide which meal you can...More

Thank neopax
Garry_BP, Guest Services at Boston Pizza, responded to this reviewResponded November 24, 2017

We are sorry you didn't enjoy your visit, Neopax. If you could please provide your details at https://bostonpizza.com/contact-us.html we will be able to solve any issue. Thank you!

Reviewed October 14, 2017 via mobile

We stopped with 4 of us for a quick meal. 2 of us were Celiacs and they had great meals for us. The other 2 had regular food and also it was a great meal. The server was so polite and the food came out...More

Thank Lancer524
Garry_BP, Guest Services at Boston Pizza, responded to this reviewResponded October 16, 2017

Thank you for the kind words, Lancer524!

Reviewed October 11, 2017

Not a bad lunch, service was plesant, food was good, place was clean, and well heated. Easy to find, so overall what I expect from Boston Pizza's

Thank Skeld
Reviewed September 11, 2017

Just got home from my birthday dinner. $56.46 later....What a joke. Spaghetti was cold, told server so she brought me luke warm meat sauce & said this should warm it up. You will never see me in Boston Pizza in Cranbrook again.

Thank Randy M
Garry_BP, Guest Services at Boston Pizza, responded to this reviewResponded September 15, 2017

Hi, Randy, we are truly sorry about that. We take feedback very seriously. Please share the details at https://bostonpizza.com/contact-us.html Thank you!

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Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Cuisine
Meals
Lunch, Dinner, After-hours
Restaurant features
Delivery, Takeout, Reservations, Seating, Waitstaff, Television, Wheelchair Accessible, Serves Alcohol, Full Bar
Good for
Child-friendly, Groups, Kids
Open Hours
Sunday
11:00 a.m. - 12:00 a.m.
Monday
11:00 a.m. - 12:00 a.m.
Tuesday
11:00 a.m. - 12:00 a.m.
Wednesday
11:00 a.m. - 12:00 a.m.
Thursday
11:00 a.m. - 12:00 a.m.
Friday
11:00 a.m. - 1:00 a.m.
Saturday
11:00 a.m. - 1:00 a.m.
Location and Contact Information
  • Address: 510 - 1500 Cranbrook Street, Cranbrook, British Columbia V1C 3S8, Canada
  • Location: Canada  >  British Columbia  >  Kootenay Rockies  >  Cranbrook
  • Phone Number: +1 250-426-4242
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