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Boston Pizza

$$ - $$$, Pizza,
1500 Cranbrook St N | #510, Cranbrook, British Columbia V1C 3S8, Canada
+1 250-426-4242
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Overview
  • Excellent23%
  • Very good32%
  • Average17%
  • Poor11%
  • Terrible17%
Travellers talk about
“jambalaya” (2 reviews)
“caesar salad” (3 reviews)
“quick service” (2 reviews)
Closed Now
Hours
CUISINES
Bar, Pizza, Canadian, Vegetarian Friendly, Gluten Free Options
PRICE
$$ - $$$
RATINGS
Service
Food
Value
Atmosphere
LOCATION
1500 Cranbrook St N | #510, Cranbrook, British Columbia V1C 3S8, Canada
All Details
Write a ReviewReviews (86)
Traveller rating
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1 - 10 of 85 reviews

Reviewed 2 days ago

.... I wrote a review of this restaurant, in August, and gave it a 5, and based on that experience, my husband and I decided to return for a light dinner. What a difference a couple of days made!! First, the service. We were greeted...More

Thank mary o
Garry_BP, Guest Services at Boston Pizza, responded to this reviewResponded yesterday

Hi, Mary. We're sorry to hear about your experience and we would like the chance to look into this. Please share the details at https://bostonpizza.com/contact-us.html so that we can follow up with the team involved and make it better! Thank you.

Reviewed August 10, 2018

Two different types of pizza ordered and the crust was super thick with hardly any toppings. Wouldn't recommend it.More

Thank Debbie S
Angela G, Owner at Boston Pizza, responded to this reviewResponded August 11, 2018

Debbie thank you for your comment and I'm very sorry that you weren't completely satisfied. I would love to get more information from you to help improve upon your experience. Would you please send me an email at Gordona@bostonpizza.com with your contact information? Yours truly,...More

Reviewed August 8, 2018

My husband and I were in desparate need of some lunch after arriving in Cranbrook via a tow truck! Neither of us has ever been, particularly, interested in BP's but it was across the parking lot, and beggars can't be choosers, right?! Anyway, we were...More

Thank mary o
Garry_BP, Guest Services at Boston Pizza, responded to this reviewResponded August 9, 2018

Hi, Mary! We're glad to hear you enjoyed your visit. We hope to serve you again soon! 🍕😊

Reviewed July 28, 2018

We came here with family members on a Tuesday evening for dinner, which is pasta night. Our server (Erin K.) did a great job on ensuring that we had an enjoyable experience. Price point was excellent and the entrees were very tasty (jambalaya / garlic...More

Thank sashakeena
Angela G, Owner at Boston Pizza, responded to this reviewResponded July 29, 2018

Thank you so much for your review!! Erin is amazing and we will be sure to pass on your comments to her. Hope to see you again!!

Reviewed June 29, 2018

Came here for sons graduation with my family who just flew over from England. Our server was great and the food was 5/5, definitely worth the wait as they were busy. Ryan took his time with us, especially mum who could hardly read the menu,...More

Thank britney911
Angela G, Owner at Boston Pizza, responded to this reviewResponded June 30, 2018

Thanks so much Brit!! Glad we were able to provide you with a memorable experience! I will pass your comments on to Ryan too! He is fabulous and we are lucky to have him!!

Reviewed June 28, 2018

We dined at this restaurant in April. All was well until we tried to pay with a gift card. On the first debit machine it said the card wasn't working or was invalid. On the second debit machine, the message was 0 funds in account....More

Thank TrueCanucks
Angela G, Owner at Boston Pizza, responded to this reviewResponded June 29, 2018

TrueCanucks I'm very sorry that you haven't experienced the level of service you deserve. If you can send me an email with your contact information I can look into this for you with the gift card company. Perhaps they can provide some insight into when...More

Reviewed June 9, 2018

I find Boston Pizza's can be hit or miss, so I was a little wary about coming here. However this one was actually pretty good. I was seated promptly and my waitress was quick to get my drink. My order came out in a timely...More

Thank SailorAirman
Angela G, Owner at Boston Pizza, responded to this reviewResponded June 10, 2018

Thanks so much for your feedback and we are happy you enjoyed your Boston Pizza experience!!

Reviewed May 22, 2018

Service was excellent and pizza hot to the table Lots of table space and very clean premises Plenty of parking spots

Thank Dougedward
Garry_BP, Guest Services at Boston Pizza, responded to this reviewResponded May 23, 2018

Hi, there! Thank you so much for visiting! We are glad to see that you enjoyed your visit! We hope the next time you come we can provide you with a 5 star experience! We hope to see you again soon!

Reviewed April 24, 2018 via mobile

Good service. New thin crust pizza is delicious. Great local brewery on tap, Fernie Brewery. The West Coast Pale Ale was awesome.

Thank Perseverance
Garry_BP, Guest Services at Boston Pizza, responded to this reviewResponded April 24, 2018

Hi, there. Thank you for your recent review. Your feedback is important to us and we’d like to learn more on how we can improve. Please share the details at: https://bostonpizza.com/contact-us.html. Thank you!

Reviewed January 24, 2018

Cousin visiting after Christmas. Really wanted pasta for dinner. Only in town for a couple nights. Very busy place, food was standard fare. Nothing too fancy.

Thank momd62
Garry_BP, Guest Services at Boston Pizza, responded to this reviewResponded February 18, 2018

Sorry to see that you felt your visit was a three star. Your feedback is important to us and we’d like to learn how to make things better next time. Please tell us more at: https://bostonpizza.com/contact-us.html. Thank you!

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Questions & Answers
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Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Average prices
US$34
Cuisine
Meals
Lunch, Dinner, After-hours
Restaurant features
Delivery, Takeout, Reservations, Seating, Waitstaff, Television, Wheelchair Accessible, Serves Alcohol, Full Bar
Good for
Kids, Child-friendly, Groups
Open Hours
Sunday
11:00 a.m. - 12:00 a.m.
Monday
11:00 a.m. - 12:00 a.m.
Tuesday
11:00 a.m. - 12:00 a.m.
Wednesday
11:00 a.m. - 12:00 a.m.
Thursday
11:00 a.m. - 12:00 a.m.
Friday
11:00 a.m. - 1:00 a.m.
Saturday
11:00 a.m. - 1:00 a.m.
Location and Contact Information
  • Address: 1500 Cranbrook St N | #510, Cranbrook, British Columbia V1C 3S8, Canada
  • Location: Canada  >  British Columbia  >  Kootenay Rockies  >  Cranbrook
  • Phone Number: +1 250-426-4242
  • E-mail
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