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Ratings and reviews

RATINGS
Food
Service
Value
Atmosphere

Details

CUISINES
Cafe, Canadian
Meals
Lunch, Drinks
FEATURES
Takeout, Wheelchair Accessible, Free Wifi, Street Parking, Accepts American Express, Digital Payments, Accepts Credit Cards, Gift Cards Available
View all details
features, about
Reviews (340)
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339 results
Traveller rating
273
57
6
2
1
Traveller type
Time of year
LanguageEnglish
Traveller rating
273
57
6
2
1
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Reviewed May 12, 2023 via mobile

Best bread ever! Garlic sourdough and the cheese bread was amazing. Greek Croisant was outstanding. Cream cheese cinnamon roll was to die for. Huge selection of Dutch liquorice. Go early to get the bread it sells out fast. Or, order ahead. Too good to miss!!

Date of visit: May 2023
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Shuka Moosmann, Other at Hot Chocolates, responded to this reviewResponded July 7, 2023

The Garlic sourdough is one of the best selling bread! Thank you for a lovely review.

Reviewed April 19, 2023

I went and bought a couple of chocolate bars just before Easter so end of March and I was so impressed with the service and how fast these girls were working. It was so busy and that they continue to be professional courteous

Date of visit: March 2023
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Melissa McLachlan, Other at Hot Chocolates, responded to this reviewResponded April 26, 2023

Thank you for such a nice review. Our staff work very hard to make it efficient and pleasant.

Reviewed January 15, 2022

A very good bakery coffee shop and a very place to buy very nice good tasting delicious and very yummy chocolates and very good friendly respectful caring hard working staff who are always very happy to serve their customers and clean place with very strict...COVID-19 safety policies and very strict enforcement of COVID-19 safety mask wearing rules. I strongly recommend checking this place out you will love it. There is takeout only.More

Date of visit: January 2022
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
hotchocmedia, Marketing at Hot Chocolates, responded to this reviewResponded January 18, 2022

Thank you for taking the time to write us such a glowing review! We are pleased to hear you've enjoyed your visits to our shops.

Reviewed June 7, 2021

The selection of chocolates from cakes to objects to ice cream to desserts is commendable. It is relatively aesthetic and they keep the place clean. Bravo.

Date of visit: March 2021
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed February 9, 2021

Everything about this place is great. The baked goods are wonderful, of course. The lunch options are limited but very good indeed. The coffee is excellent. Well worth a visit.

Date of visit: March 2020
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed April 17, 2020

I have ordered online twice now and not being in BC and trying to order without seeing things first hand is always tricky, but Hot Chocolates has been great to deal with and very helpful from a distance. At Christmas I ordered a loaded gift...basket to be delivered to my daughter and honestly I could not have been more impressed. The basket was absolutely loaded with beautiful chocolates, baking and other goodies. The kids were thrilled to receive this and couldn't believe how much stuff was inside - all delicious. I recently ordered a 30th birthday, socially distant, Tiramisu and was absolutely impressed with how beautiful it was and my daughter said it was scrumptious. Hot Chocolates has been wonderful to deal with online, their responses to inquiries is very good and I will continue to be a customer and hope to get there in person soon. I highly recommend.More

Date of visit: April 2020
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed March 28, 2020 via mobile

So you’re driving through Courtenay on Vancouver Island and you feel like a cup of coffee? You’re first instinct is to go to Timmies right? BIG MISTAKE! Hot Chocolates not only has superior coffee but they also offer fresh baked goods, all baked on site....Bread, pastries, ice cream and Gelato, chocolate truffles and peanut brittle, infused oils and vinegars, it’s all here. Come in, order, sit down and relax. No drive through here, just a great local cafe with a European feel that will leave you wanting more. If they rented rooms I’d live here.More

Date of visit: March 2020
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Reviewed March 5, 2020 via mobile

Hot chocolates have the best chocolate in town. The new Columbian chocolate is fabulous. White chocolate is so smooth.

Date of visit: March 2020
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Reviewed February 11, 2020

One of the best places in town and on the tour when guests visit ! We had our wedding cake made here and every birthday as well.

Date of visit: December 2019
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed January 8, 2020

I have come here for a variety of reasons - the specialty oils, the incredible baked goods..... and those chocolates! Most recently I am dropping in to buy some truffles or hot cocoa mix gift boxes. I never seem to run out of ideas for...treats when I walk in the door here!More

Date of visit: December 2019
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed January 7, 2020

Hot chocolates is world class chocolate in our small town. Milk, Dark or white in truffles and interesting shapes for any occasion. Always a great treat or gift. Sharing the space is another treat of real, chewy, crumby texture bread and beautiful, tasty cakes for...special occasions. Nice to come for a scone and hot chocolate made with real chocolate shavings and a loaf of sunny hunny bread for later! A bonus is selection and tasting of oils and vinegars and local salt.More

Date of visit: December 2019
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed January 7, 2020 via mobile

Such a beautiful shop and so delicious! I can’t resist a stop anytime I’m in the area! Their dark chocolate chilli truffles are my favourite! Or maybe the see salt caramels!

Date of visit: January 2020
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed November 10, 2019 via mobile

Lots of tasty treats here at Hot Chocolates. Try one of there amazing cakes from Cake Bread too! Every Christmas they make shortbread fingers which are amazing!

Date of visit: November 2019
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Reviewed November 6, 2019

Lots of selection and the team provides great service. Chocolate is amazing and there are lots of gift ideas.

Date of visit: August 2019
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Reviewed November 6, 2019 via mobile

So good. Friendly staff. House made chocolates. Cute store and even had Olives oils for sale. I will be back

Date of visit: November 2019
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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HOT CHOCOLATES, Courtenay - Updated 2023 Restaurant Reviews, Photos & Phone Number - Tripadvisor

Frequently Asked Questions about Hot Chocolates

Yes, Hot Chocolates offers takeaway services.

Hot Chocolates is rated accordingly in the following categories by Tripadvisor travellers:
  • Food: 5
  • Service: 4.5
  • Value: 4.5
  • Atmosphere: 4.5