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Ratings and reviews

RATINGS
Food
Service
Value
Atmosphere

Details

PRICE RANGE
US$2 - US$12
CUISINES
British
Special Diets
Vegetarian Friendly, Vegan Options, Gluten Free Options
View all details
meals, features, about
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your visit
  • Face masks required for staff in public areas
  • Hand sanitiser available to guests & staff
  • Socially distanced dining tables
  • Staff required to regularly wash hands
  • Tables disinfected between guests
  • Face masks required for guests in public areas
Updated 20-10-02 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from The Tollgate
Updated 20-10-02 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Reviews (491)
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Traveller rating
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108
45
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45
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Reviewed October 14, 2022

Without a doubt the best stay I have had for years. I was met with a friendly and smiley receptionist called Saran who answered every question I had straightaway. The room was homely and had everything I needed. I will certainly be staying again

Date of visit: October 2022
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Reviewed March 23, 2022

Have visited the Tollgate on many occasions and always had a good experience. However, today after a Bath hospital visit my wife and I went to the Tollgate for a treat only to be turned away at the door by the waitress informing us they...were now closed this was despite open signs being on display and the website advertising opening hours until 4pm. Currently with businesses in recovery is it acceptable to turn away £20 - £30 worth of afternoon tea business 20 minutes before the advertised closing time? Not to mention the lost revenue when we don't return and the lost revenue when we inform family and friends not to go unless its at least an hour before closing. An explanation to clarify what constitutes their actual closing time in order to save wasted trips and fuel would be nice, is it 4pm weekdays or is it like a pub where 'last orders' are 30 minutes before closing.More

Date of visit: March 2022
Helpful?3  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed March 20, 2022 via mobile

What a fantastic find on our way home from a weekend in Bath. The afternoon tea was divine. Beef and horseradish finger sandwiches, fruit scones with jam and clotted cream and a homemade cake to boot. Left feeling satisfied and ready for the journey home....Lovely service, lovely food and amazing view. Highly recommend!More

Date of visit: March 2022
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Reviewed March 2, 2022

Worst experience I have ever had. Wanted coffe told we would have to be quick. Then waited ages to be served. By the most aggressive women. Dirty overcrowded. Won’t be back.

Date of visit: March 2022
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Reviewed February 18, 2022 via mobile

Lovely breakfast with really good ingredients. The sausages and bacon were of the highest quality. Service was very friendly. My only, tiniest of niggles was that the conservatory was a little ‘fresh’ and needed another heater to feel homely.

Date of visit: February 2022
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Reviewed January 29, 2022 via mobile

Waited 45 minutes for our food, jacket potato had hardly any filling. Toasted sandwiches were ok but could have been cooked a bit longer. Was cold inside. Staff friendly.

Date of visit: January 2022
Helpful?2  
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Reviewed January 6, 2022 via mobile

Visited the Tolgate today for breakfast after a few days break away in nearby Bradford in Avon. We’ve driven past the Tolgate many times and always fancied popping in, so today we did. We were sat in the conservatory area which was very nice, just...a tad cold but the outside temperature was near 0. Our order was taken almost immediately, two hot drinks, a breakfast and eggs Benedict. A friendly couple then sat on the table next to us and ordered their food around five/ten minutes after we had. Shortly after, the hot drinks came and not long after that the couple on the table next to us had their two breakfasts brought to their table. Some time had past and our breakfast still hadn’t arrived, we had been waiting around half an hour. There was one other table with two people on it in the tea room so it wasn’t particularly busy. After forty minutes of waiting for breakfast, I approached the kitchen as I couldn’t find a server and asked the chef about the breakfast. He informed me that the order had never been given to him. We were travelling back to wales and didn't want to waste anymore of the day so unfortunately wasn’t able to wait any longer for the kind chef to cook the food for us. The female waitress and male chef were both very apologetic and I believe this was an accident, however did spoil our visit.More

Date of visit: January 2022
Helpful?2  
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Reviewed January 5, 2022

Having planned to spend this mid-week morning at the nearby Dyrham Park we had reserved a table here for lunch. We were both hungry after a good 2-hours walk around the Park’s gardens. This small café-restaurant is right on the A46 between Bath and the...M4 at Junction 18. The views towards East Bristol are expansive, and it was a beautifully clear day. This was our first visit to an eatery in 2022. It was also well-overdue for this restaurant; as it is located on the main A46 route to the M4 from both Bath and East Bristol. Both my partner and I have driven-past this place hundreds of times, having lived in the area, in my case, for most of the last 40 years. Today our table was reserved for 13:30 and we arrived a good 15 minutes early (not a problem) and had a short wait whilst our table was cleared and cleaned from the previous occupants. We studied the menu and both decided on a ‘Berry Go Round’ smoothie and then the beef burger. Sadly, the smoothies were ‘off the menu’, but the burgers were thankfully not. My partner opted for no burger bun, whereas I had the ‘full-fat’ version. Our coffee and non-alcoholic drinks were soon served - the coffee was good and strong, and my sparkling rhubarb and apple water was excellent. The burgers arrived after a reassuring wait (thus indicating that they had been cooked to order). The burgers were served hot with raw and caramelized onions, leaves and tomatoes plus 3 good crisp onion rings. The brioche bun I enjoyed allowed me to eat from my hand whereas my partner had to use cutlery. We both agreed that we have rarely had a more moist, tender and tasty burger: it was fabulous. Slightly pink and so juicy, and the chips were good too. It is unusual for me to order a burger, but today it just appealed (maybe my sixth-sense told me?) Service was excellent and charming. The conservatory was a bit cold, but we were suitably dressed and warm from our walk, so that didn’t affect us. This is a very pleasant eatery; maybe ‘pleasantly quirky’ but much to be enjoyed. We will be back and it will be difficult not to have another of those wonderful burgers!More

Date of visit: January 2022
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Reviewed November 28, 2021

We booked for breakfast and so glad I did as it was very busy and most tables were reserved. We were in the original toll gate section so it was warm and cosy. Lovely breakfast, good choice and will call again.

Date of visit: November 2021
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Reviewed November 23, 2021

Wow what a beautiful place. The bedroom was perfect, warm and cozy, had a fridge and a good selection of tea, coffee and hot chocolate. The bed and pillows where so comfortable I fell fast asleep! The how’re was just right and kept in feel...with the old farm house vibe. The staff where so warm and friendly. The boss even getting up early to make me breakfast before I started work. What more can you ask for in customer service. I’d highly recommend. As the whole place has a great vibe to it. If definately stay again xMore

Date of visit: November 2021
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Reviewed November 23, 2021

On Friday 19th Nov I telephoned to book a table for 3 at 12 noon for lunch on Tuesday 23rd Nov. This was achieved with some difficulty, as the number at the foot of each menu page is disconnected. (I pointed this out to the...gentleman I spoke to, who in fact telephoned me back to confirm where I had seen it). On arriving today, we were told there was "no hot food" as the chef was off. Apparently this happens most Tuesdays. After traveling 50 miles to meet a relative, this was extremely disappointing, as on a cold day we were looking forward to hot food. There is nothing on the Website to say no hot food on Tuesdays! It reduces the menu by over 50%, leaving sandwiches, and baked (microwaved) potatoes. On the positive side, the staff were very apologetic and understanding. Gave us complimentary scones! The food we had (sandwiches and cake) was excellent. We normally call in for coffee when passing, and though lunch would be good. Very disappointed. Why were we not told of the absence of hot food when we booked!!!!!!More

Date of visit: November 2021
Helpful?1  
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Reviewed November 12, 2021

Had lunch here this week. We were seated in the conservatory which was very cold. I’m sure in the summer it would be lovely but not early November without heating! I didn’t like the plastic tablecloth’s but they had been cleaned before we sat down....However, the menu was very extensive and we were delighted with the food. We waited a long time to get service in between courses which wasn’t ideal, I think they must have been short staffed. I’d like to visit again to see if we have a better experience.More

Date of visit: November 2021
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Reviewed November 7, 2021

Two months ago, our daughter booked for Sunday lunch today as part of our family weekend, eight of us. We arrived today only to be told that they were fully booked. When we said that we’d booked 2 months ago, the reply was, ‘Well, I’ve...only been here a month”!! The staff made us feel unwelcome, tried to cram us all into a tiny room at the end where a staff member was eating their lunch. No offer to help with the pushchair down the steps, no apologies for totally missing our reservation; in fact, we were made to feel as though we were a major inconvenience. We left in disgust. We ended up in the local Rose and Crown, where we were made very welcome and, although fully booked, the staff went out of their way to fit us all in for an absolutely delicious roast lunch.More

Date of visit: November 2021
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Reviewed October 12, 2021

Popped in for breakfast and was very glad we did. Good welcome and comprehensive breakfast choices. Excellent coffee and a good size! Waitress was very helpful and although service was not speedy (they were very busy so cant complain). Breakfast was really well cooked and...delivered hot to the table (not always the case) Full English was enough for me although the Big Boy Breakfast was very tempting!More

Date of visit: October 2021
Helpful?1  
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Reviewed September 12, 2021 via mobile

I had the most gorgeous roast but my daughter and her boyfriend didn't fancy roast so the chief very nicely offered to cook whatever they liked, they had amazing food as well brought to us very quickly. Highly recommend

Date of visit: September 2021
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Questions & Answers
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V_unciano
August 4, 2021|
Answer
Response from Sarah B | Reviewed this property |
Yes they do gf pizzas, burgers and kebabs. 😀
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AngelaD4730
October 3, 2019|
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Response from alukasl | Property representative |
Yes , we love dogs :-)
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P1nk-Fl0w3r
March 25, 2019|
AnswerShow all 7 answers
Response from thegiblins2018 | Reviewed this property |
It's a small establishment and I doubt they operate a booking system. Just turn up, you won't be disappointed
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THE TOLLGATE, Dyrham - Updated 2022 Restaurant Reviews, Menu & Prices - Tripadvisor

Frequently Asked Questions about The Tollgate

Yes, The Tollgate offers takeaway services.

Yes, The Tollgate is taking precautions against COVID-19. A full list is available within the "safety precautions" section of this page.

The Tollgate is rated accordingly in the following categories by Tripadvisor travellers:
  • Food: 4
  • Service: 4
  • Value: 4
  • Atmosphere: 4