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2
Sun, 12-10
20:00
About
Family owned and operated, world famous fish and chip restaurant in beautiful Horseshoe Bay, West Vancouver.
Special Diets
Vegetarian Friendly, Gluten Free Options
Meals
Breakfast, Lunch, Dinner, Brunch
CUISINES
Bar, Seafood, Canadian
FEATURES
Free Wifi, Takeout, Outdoor Seating, Seating, Street Parking, Television, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar, Wine and Beer, Accepts Credit Cards, Table Service, Reservations, Gift Cards Available
Reviews (655)
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616 results
Traveller rating
171
224
116
58
47
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LanguageEnglish
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Traveller rating
171
224
116
58
47
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All reviews fish and chips clam chowder salad salmon horseshoe bay ferry terminal nanaimo servers waterfront village
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Reviewed 1 week ago

Soft and mushy, poor quality cod fish. Clam chowder had lots of fillers like potato, taste was below average. Though location is great, would suggest to give this a miss.

Date of visit: November 2023
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Reviewed September 26, 2023

Casual, crowded at lunch. I had a four hour wait for the ferry and a gale was blowing, so I chose the restaurant closest to where I'd parked. It was busy, but they were well- staffed with friendly and cheerful young guys, mostly. I had...to ask someone at the next table for their extra napkin and flatware after my food came, but that was ok. The waiters were fine, but clearly not career waiters. The food was mediocre. The clam chowder was flavourless. There were bits of clams in it, bits of bacon, carrots and cubes of potatoes, and the texture was ok, but it was entirely bland. There was vinegar on the table (essential for fish and chips) so I added a little which cheered it up enough to eat. The yam fries were good but came lukewarm, and the chipotle mayo was more like tartar sauce. So, yeah, the food wasn't very good, but still ... I enjoyed being in that big, crowded dining room with my fellow travelers and the smiling waiters, the gale howling outside. It isn't always just about the food.More

Date of visit: September 2023
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Reviewed September 7, 2023 via mobile

Not the first time I’ve been to! Stopped in for a quick bite waiting for the ferry. I ordered the Yellow Fin Burger and Fries washed down with a Caesar. Tuna was cooked perfectly, the pickle onion is a great touch. Typical bar fries, my...Caesar was good.More

Date of visit: September 2023
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Reviewed August 1, 2023 via mobile

I can’t think of a better day out than a trip out to Horse Shoe Bay and a take of fish and chips from Trolls. Staff are friendly, spacious restaurant, little outdoor patio if you prefer, great views of ferry’s coming and going, food is...greatMore

Date of visit: August 2023
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Reviewed July 31, 2023

Worst fish and chips I have ever had. Based on reviews we read we decided to go. We always go to C-Lovers, they have the best fish and chips. Not greasy, and very cro. Trolls was very greasy and their portion of coleslaw was a...joke! I will never go back. C-Lovers it is, always. Large portions and tasty fish.More

Date of visit: July 2023
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Reviewed July 1, 2023 via mobile

Was catching a ferry and decided to eat here first. I had some very Tasty fish and chips at a very reasonable prices. We also had a breakfast. Service was excellent , they are extremely busy at times but have enough staff to make it...a good experience.would definitely recommend.More

Date of visit: June 2023
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Reviewed June 29, 2023

We hadn't been here for a couple of years and remembered the fish and chips were okay. Today tried Joe's soup and the clam chowder both were awful, tasting like colored emulsifier (one a weird pink the other a lumpy white) with shrimp and fish...bits that had been over-cooked to paste and not a single clam in the chowder but plenty of potato. The kids had burgers that were dry. The order was screwed up as we'd ordered salad and get fries instead. Way over-priced. We were unable to finish the meal. A never again experience.More

Date of visit: June 2023
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Reviewed May 28, 2023 via mobile

The food was incredible!! The curried chicken was so tasty and authentic and the chicken caesar salad was huge and so tender. Our waitress Meryl went above and beyond to make our ferry waiting and dining experience delightful!! Wonderful experience and the place was hopping!!

Date of visit: May 2023
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Reviewed April 27, 2023

Our family had not gathered at Trolls for over a decade. We were celebrating my son’s daughter’s sixteenth birthday. We were seated promptly (had a reservation), and our orders taken. Some appetizers made their appearance within minutes, and were simply scrumptious! Crab cakes, soft cod...tacos that had my grandson in raptures. Because the calamari was a shared plate and part of a main selection, it was delayed. It was the only disappointment of all the food ordered. It could have been crispier and the larger pieces were rubbery. Sadly unseasoned, it didn’t strike the right notes, as the crab cakes had done. My son enjoyed his old favourite, fish and chips. I noticed a few of the chips looked to have black spots on them, as if the potatoes had bad spots. The battered cod was crisp and flavourful, just as remembered. He enjoyed a frosty IPA with it and was a happy man. The birthday girl enjoyed her share of calamari along with her Caesar salad, which she loved, while her sister, who ordered the poutine, was full very quickly and arranged to have the rest to go. The burgers were incredible, full of flavour, on warm, toasted buns, with lots of veggies and other toppings. I chose an item new to me. - grilled salmon with a delicate lemon dill sauce, whipped potatoes and red and yellow cubes of beets and parsnip. The salmon was sublime, soft as butter, richly luxurious. The beets were a delightful addition, almost a garnish that complemented the salmon perfectly. I’m still enjoying the memory 24 hours later. If you go to Troll’s, I recommend it!! But there’s so much more to enjoy. The view of Howe Sound is breathtaking. Ferries come and go regularly, and it’s a place for people watching. Wrap-around windows allow ample light and the comings and goings of the village of Horseshoe Bay. Troll’s prices are very reasonable, and the service is quite good. I don’t care for hovering servers, and ours was perfect, there when we needed her, cheerful and efficient, as we were served by several young people. The warm spirits of Joe Troll and his son,, Gary, were evident in this unpretentious diner-style restaurant that shows a heart. We won’t wait so long to return!More

Date of visit: April 2023
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Reviewed March 26, 2023

My gf and I came here for lunch n came here years ago and the food has not changed , was very good , will come again

Date of visit: March 2023
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Reviewed February 18, 2023

We have been Enjoying Troll's for 50 Years at Horseshoe Bay. It was Always a Treat Best Location, Tasty Food, Good Atmosphere. Often Stopped In to just Grab Food to Go as Well. We Always made it a Regular Stop while in Vancouver. My Last...Meal and Service was Disappointing and Questioning Whether I will return? Maybe, it was part of the Covid thing creating havoc on all business. I will give it 1 more try in the Future, as it was Always Good Previously.More

Date of visit: August 2022
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Reviewed November 25, 2022

We have only ordered take out from Trolls a couple of times. Once about a year ago, it was decent, but they forgot to give us one of two bags so we had to make two trips at pick up time resulting in a cold,...late dinner. We lost a good restaurant in the neighbourhood recently so thought we’d give Trolls another shot. Identical scenario. Only one of two bags was given when we picked up our take out, so back we had to go. It was frustrating to have this be our second experience with this local restaurant, we really had high hopes. Despite this I offer three stars because the burgers were actually pretty decent, lots of toppings, cooked through and the overall experience would have been so much better if the staff had just remembered to give us all of our paid for food in advance (we even tipped ahead of time!) Maybe next year will be third time lucky 🫤More

Date of visit: November 2022
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Reviewed August 30, 2022

We went to Troll's for lunch. Never again the food was disgusting and the service was atrocious. We were over charged for a terrible experience. I get better hamburgers at McDonald's

Date of visit: August 2022
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Reviewed August 21, 2022 via mobile

Visited with high expectations, left highly disappointed. Haddock was over cooked, bland and mushy. Batter crispy but tasteless. Chips were chips. I had to ask for vinegar, which came in sachets. Daughters chicken fingers where like hard rubber, she did well eating two of them....I tried the third one bite it once and apologized to her. Reading the positive reviews here makes me wonder what other peoples previous experience must be? I visited the bathroom on the way out, gross.More

Date of visit: August 2022
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Reviewed July 31, 2022

I went there for lunch and was told i had to wait until the system allowed lunch orders- fine. The order I got was NOT the one I asked for and I told the staff who brought me a corrected plate. Trouble is it WASN"T....The chips were undercooked and one of the pieces of halibut (I assume it was Halibut but couldn't taste the halibut flavor) was ALSO undercooked. No waitress came around asking me how my meal was so when I paid I told the girl and no attempt at compensation, like not charging me for the soda I had. Definitely gone way downhill and doubt I'll be returning for at least a dozen yearsMore

Date of visit: July 2022
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Questions & Answers
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barbettg
July 17, 2021|
Answer
Response from Judy B |
They do not take reservations
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Linda P
March 29, 2015|
AnswerShow all 7 answers
Response from Traveller2 | Reviewed this property |
I can't answer on behalf of Troll's but may I suggest you try Cafe by Tao in North Vancouver if you're looking for a great restaurant that is local, organic.
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TROLL'S RESTAURANT, West Vancouver - Updated 2023 Restaurant Reviews, Menu, Prices, & Reservations - Tripadvisor

Frequently Asked Questions about Troll's Restaurant

Yes, Troll's Restaurant offers takeaway services.

Troll's Restaurant is rated accordingly in the following categories by Tripadvisor travellers:
  • Food: 3.5
  • Service: 4
  • Value: 3.5
  • Atmosphere: 3.5