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Quarterdeck Restaurant and Pub

$$ - $$$, ,
6555 Hardy Bay Road, Port Hardy, British Columbia V0N 2P0, Canada
+1 250-949-6922
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Overview
  • Excellent19%
  • Very good26%
  • Average31%
  • Poor15%
  • Terrible9%
Travellers talk about
“chorizo” (2 reviews)
“lasagna” (2 reviews)
“french toast” (3 reviews)
Closed Now
All hours
CUISINES
Bar, Pub, Canadian, Seafood
PRICE
$$ - $$$
RATINGS
Service
Food
Value
Atmosphere
LOCATION
6555 Hardy Bay Road, Port Hardy, British Columbia V0N 2P0, Canada
All Details
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Reviews (135)
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1 - 10 of 132 reviews

Reviewed 1 week ago

We were not staying at the Quarterdeck, but had stopped in the lobby and talked with the staff there, who was friendly so thought we would try the pub. We were really unimpressed. The place was not very clean, there was a dirty garbage can...More

2  Thank danam199
Beena I, Admin at Quarterdeck Restaurant and Pub, responded to this reviewResponded 4 days ago

Dear Danam199, I am deeply upset to read about your experience at our pub. I have discussed this with our pub manager and went through everything so that the service you experienced never happens again. We would love to have you come back and give...More

Reviewed 2 weeks ago via mobile

Hard to find the words ...we have been here several times over past three years. But this is now one of the dirtiest pubs we have ever frequented. Walked in sat down ..so hungry. .ordered burger and fish and chips. . We left them on...More

1  Thank BobFarr2000
Beena I, Admin at Quarterdeck Restaurant and Pub, responded to this reviewResponded 1 week ago

Dear BobFarr2000, I would like to personally apologize for your experience at our pub. We always strive to provide the best possible customer satisfaction. Given the opportunity I would like to learn more about your case, please feel free to contact me. Kind Regards, Beena...More

Reviewed 3 weeks ago via mobile

Waitresses are great. Food not much. They went through a lot of staffing issues so every meal was a crap shoot. Good selection of beer though. Not very family friendlyMore

1  Thank Jon_Liland
Beena I, Admin at Quarterdeck Restaurant and Pub, responded to this reviewResponded 3 weeks ago

Dear Jon_Liland, Thank you for the review. We are very disappointed to know that you did not enjoy the food at the pub. We always aim to provide the best service in every aspect but clearly we fell short on this. We certainly hope you...More

Reviewed 13 October 2017

We arrived in port Hardy after being on the road for 6 hours. We are staying at the Quarterdeck hotel and went to the quarterdeck restaurant and pub. 6 little girls (dance) and 4 adults. We were greeted by the waitress who made us all...More

Thank Judy E
Beena I, Admin at Quarterdeck Restaurant and Pub, responded to this reviewResponded 4 weeks ago

Dear Judy E, Awesome! I am glad we made your day. We look forward to your next visit. Kind Regards, Beena Ishraq Administrative Assistant Ph. No.: 1-250-902-0455

Reviewed 10 October 2017 via mobile

It has been awhile since I last visited this pub and was very disappointed. The waitress was slow and disorganized despite there only being three other tables at the time we were there. When the food finally arrived, after 45 minutes for a burger, the...More

1  Thank 3414tb
Beena I, Admin at Quarterdeck Restaurant and Pub, responded to this reviewResponded 4 weeks ago

Dear 3414tb, Thank you for taking time to review The Quarterdeck Inn. First and foremost, I would like to apologize for the inconvenience we may have caused you. Above all else, providing excellent customer service is our main goal. Given the opportunity, I would like...More

Reviewed 2 October 2017

Our first clue should have been when we walked in at 1800. There were only ~15 patrons in the pub and several staff standing around within 4 feet of us who actually avoided eye contact with us until we asked if we could sit anywhere....More

Thank 996tina
Beena I, Admin at Quarterdeck Restaurant and Pub, responded to this reviewResponded 4 weeks ago

Dear 996tina, Thank you for the review. We aim to provide the best service to all our guests. It is totally unacceptable that the server spoke to you in an unpleasant manner. This will be brought to the attention of the manager, so this kind...More

Reviewed 1 October 2017 via mobile

I was here in April 2017. The food was better then than what I experienced in September. Prices too high for what you pay for. Friendly staff.

Thank 2ofustravelling
Beena I, Admin at Quarterdeck Restaurant and Pub, responded to this reviewResponded 5 weeks ago

Dear 2ofustravelling, Thank you for your review. I am glad to know that the food was better this time. Hope you have a nice day! Kind Regards, Beena Ishraq Administrative Assistant Ph. No.: 1-250-902-0455

Reviewed 31 August 2017 via mobile

We went here since the breakfast is included with your stay at the hotel. The food was decent for what you'd expect. But it did take forever for the meal to finally arrive. So plan that before you have to get somewhere allow 1 hour...More

1  Thank LGadventures
Beena I, Admin at Quarterdeck Restaurant and Pub, responded to this reviewResponded 18 September 2017

Dear LGadventures, Thank you for the review. I apologize that the food service was not prompt enough. Our pub manager is currently working on training our staff so they are able to cope with the heavy rush of customers in the summer season. Hope you...More

Reviewed 27 August 2017

We stayed at the adjoining hotel and had breakfast and dinner at the pub. While the menu isn't huge, the quality of the food was good. At dinner, they did seem to run out of things quickly, but we made do. The servers were helpful...More

Thank CACAtraveler
Reviewed 23 August 2017

the quarterdeck was once the destination resort in Port hardy, but seems to have slipped in its attractiveness and desire to please. Stopped in last night for dinner...the menu was less than inviting with a rather destitute menu of burgers, one seafood pasta dish with...More

Thank Footsac
Beena I, Admin at Quarterdeck Restaurant and Pub, responded to this reviewResponded 24 August 2017

Dear Footsac, Thank you for your review about us. We always strive to be the best place to eat in town and I am disappointed to know that you did not have a good experience at the pub. We are under new management in the...More

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Questions & Answers
Castle24
18 June 2015|
AnswerShow all 2 answers
Response from Manager-Quarterdeck | Property representative |
Hi There! Yes we have several gluten free options, we have a selection of salads, as well as gluten free fish n' chips! We have salmon, steak, and other options as well. Feel free to have a conversation with Les, the... More
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Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Average prices
US$4 - US$20
Cuisine
Bar, Pub, Canadian, Seafood
Meals
Breakfast, Lunch, Dinner
Restaurant features
Seating, Waitstaff, Television, Serves Alcohol, Full Bar, Reservations
Good for
Groups, Bar Scene, Child-friendly
Open Hours
Sunday
7:00 AM - 11:00 PM
Monday
7:00 AM - 11:00 PM
Tuesday
7:00 AM - 11:00 PM
Wednesday
7:00 AM - 11:00 PM
Thursday
7:00 AM - 11:00 PM
Friday
7:00 AM - 11:00 PM
Saturday
7:00 AM - 11:00 PM
Location and Contact Information
  • Address: 6555 Hardy Bay Road, Port Hardy, British Columbia V0N 2P0, Canada
  • Location: Canada  >  British Columbia  >  Vancouver Island  >  Port Hardy
  • Phone Number: +1 250-949-6922
  • E-mail
Description
Situated on the marina property, this popular pub is famous for its friendly service and, of course, great food. Try the fresh halibut and chips, homemade hamburgers, oyster burgers, or the calamari from a wide selection of appetizers. The extensive dinner menu also includes daily specials. If you're in a hurry, all items are available to go, plus there are off sales. Chef Joseph Richard leads our culinary team. Chef Joe oversees all the food and beverage services and preparations at the quarterdeck inn. There are great choices for lunch and dinner and a superb list of appetizers to tickle your taste buds are always available at The Quarterdeck. Chef Joe is a long time resident of port hardy. He uses island-grown produce and his team is renowned for serving the best fish, seafood and steaks in the north island. Our pubstyle restaurant is famous for the variety of beer on tap, the selection of bottled beer and shaking up a storm of your favorite blended cocktails, daiquiris, martinis and iced bellinis. You can order your favorite hard and soft drinks or choose from a worldwide selection of fine wines for your pleasure. > From our most popular Fish n' Chips to custom design menus, the Quarterdeck culinary team will excite every palate for every occasion and for all times of the day or night. Let us serve you in the restaurant, banquet room or your favorite outdoor or indoor spot. From outstanding appetizers and snack foods to box lunches to take on a fishing excursion to catering an elegant soiree, plated or buffet, you can be sure that your event will be a success with us.
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