Updating Map... 1 - 10 of 838 reviews
We decided to book a meal in Chester for the family as it was a late booking we struggled to find a table. I had never been to Duttons but thought we would give it a try. Admittediately on looking at the menu I thought...More
Hello! Thanks for taking the time to leave a review on your recent visit! I’m glad to hear you enjoyed yourselves and am delighted you enjoyed the dishes from our new menu! We look forward to welcoming you again soon, Amy
Went in last Saturday for lunch with my mother. Waited a good few minutes to even be acknowledged! When a nice young girl spoke to us, we said we just wanted a table for 2. She then went to speak to another older waitress. She...More
Hello- thank you for taking the time to leave a review. I’m so sorry to read that you were disappointed when you last tried to visit us. I have discussed your comments with the manager that was hosting on the day you visited who has...More
After finding this restaurant on google I decided to book for myself and my other half. The online booking system was easy to use and a confirmation text was sent to my phone. On arrival we were seated by an extremely enthusiastic member of staff....More
Hi sophie- thanks for your review on your recent visit...I was delighted to read you enjoyed your time with us! I have passed your lovely comments regarding the food and service on to the team-and also your comments about the music, to ensure we have...More
First signs were good. Lunchtime in Chester, nicely busy but table available. Decor was nice and jazz in the background. Great. Downhill a little from there; the small plates shown on the website weren't on the menu, so our leisurely tapas lunch was a non...More
Hi Paul. Thanks for leaving a review on your recent visit with us. I do apologise about the confusion with the menu (and thank you for highlighting this to us)- when our menu changed over we missed a tick box on the website which meant...More
We walked in early on a Saturday night without a booking and were greeted with a very warm welcome, but a slightly hesitant and unsure confirmation of table availability. After a short wait it was sorted and we were shown a table. The staff were...More
Hello. Thank you for taking the time to review your recent visit with us. I’m glad the team were able to find you a table and look after you! I’m sorry to hear about one of the meals being cold and hope this was sorted...More
Whilst waiting to be seated at a table we could see how chaotic it seemed to be! Piled up on the bar were glasses, plates and dishes and when we were seated in a booth side on to the rear of the bar unfortunately we...More
Hi carol, thanks for taking the time to leave a review on your recent visit. I’m so sorry to read about your experience- this is certainly not our usual standard at Duttons and I assume from your review title that you have visited us before...More
Came here for lunch, had the pulled pork wrap with chips. The food was ok, not amazing, but my issue is more with the service. A waitress dropped a tray of drinks next to our table and a wave of alcohol went all over my...More
Hello- thank you for taking the time to leave a review on your recent visit, I’m sorry to read that you left disappointed on this occasion. I was the manager on duty that day and we did offer to dry out the ladies’ coat, twice,...More
A friend bought a Groupon Voucher for Afternoon Tea at Duttons in Chester . On arrival we were seated and then waited for quite awhile before anyone came to us . We asked what the choice of sandwiches were to be told " oh you...More
Hello Pia- thank you for taking the time to leave a review on your recent visit. I’m sorry to read that you were disappointed with your afternoon tea. We are currently in the process of reviewing our afternoon tea offer and we will be using...More
Very disappointed. Bought voucher off Groupon for afternoon tea with Bellini. Waitress told us we had to choose between hot drink and Bellini so couldn't have cup of tea with our afternoon tea !! Don't think they understand concept of afternoon tea !! Usually when...More
Hello. Thank you for taking the time to leave a review on your recent visit- I’m very sorry to read you were disappointed with your afternoon tea. The groupon offer was a choice of either a hot drink or a Bellini, and I’m sorry if...More
Afternoon Tea booking via GROUPON voucher, absolutely terrible left sitting at a table for over 10 minutes before a waitress asked if we wanted a Bellini cocktail or a tea or coffee. Another 10 minutes before the two cocktails were served which consisted of a...More
Hello Paul- thank you for taking the time to leave a review on your recent visit for afternoon tea. I am so sorry to read that you were disappointed. We are currently in the process of changing our afternoon tea offer and your comments, along...More
