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The Boathouse

$$ - $$$, British,
21 The Groves, Chester CH1 1SD, England
+44 1244 328709
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Overview
  • Excellent36%
  • Very good29%
  • Average15%
  • Poor10%
  • Terrible10%
Travellers talk about
“sunday roast” (7 reviews)
“jw lees” (9 reviews)
Closed Now
All hours
CUISINES
Bar, British, Pub, Vegetarian Friendly, Vegan Options, Gluten Free Options
PRICE
$$ - $$$
RATINGS
Service
Food
Value
Atmosphere
LOCATION
21 The Groves, Chester CH1 1SD, England
All Details
Write a ReviewReviews (585)
Traveller rating
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1 - 10 of 584 reviews

Reviewed 5 days ago via mobile

After reading reviews online, we decided to book a table here for Sunday lunch (which I'd recommend as they were full on this day) We were greeted straight away by a lovely door host, shown to our table which was overlooking the river and informed...More

Thank Claire S
Reviewed 2 weeks ago via mobile

We decided to walk along the river when we came across the Boathouse so we decided to pop in for a beer. They have a seating area right on the river which is nice, it was a tad too cold to comfortably sit outside however....More

1  Thank JezBayl
TheBoathouseChester, General Manager at The Boathouse, responded to this reviewResponded 1 week ago

Thank you for the feedback. I'm glad you enjoyed your beer. I hope you'll pop back in summer. Kind regards Philip Murray

Reviewed 2 weeks ago via mobile

Great setting, probably awesome for sunshine beers looking at the boats.... but for food wise , just don’t bother. It seemed like microwaved , frozen stuff. There are so many good places to eat in Chester, why waste a meal here. In the plus side,...More

Thank ian_hammersley
TheBoathouseChester, General Manager at The Boathouse, responded to this reviewResponded 2 weeks ago

Thank for the feedback. Delighted that you found our team so helpful. I'm sorry you didn't enjoy the meals you had. If you would be kind enough to drop me an e-mail - boathouse@jwlees.co.uk I would be grateful to know what you had so I...More

Reviewed 3 weeks ago

Have been to the Boathouse for a drink many times before, this time we thought we would have a meal before heading home. Sunday afternoon, quite busy but no queue at the bar. A really lovely setting. Ordered meals and drinks for the two of...More

Thank Patrick M
TheBoathouseChester, General Manager at The Boathouse, responded to this reviewResponded 2 weeks ago

Thank you for your review. I'm sorry that you were so disappointed with the burgers you had. Thank you for acknowledging that you received a check back . I'm very sorry you felt you couldn't mentioned your dissatisfaction. Had you let us know the food...More

Reviewed 4 weeks ago via mobile

Stephanie looked after us well and the food was tasty pub grub , hot and nicely presented . This is a great pub restaurant with an amazing view , but on a January dark evening it lacked atmosphere . Not the fault of the pub...More

1  Thank 54Ken_S
TheBoathouseChester, General Manager at The Boathouse, responded to this reviewResponded 2 weeks ago

Thank you for the feedback. I'm gutted that we only scored 3 stars when all the things we control sounds like a solid 4 or even 5 but on the bright side the days are getting longer & nights warmer so I hope you'll return...More

Reviewed 4 weeks ago

- visited here in January 2018 lunchtime with friends...it was pouring down with rain but the lovely log fire warmed us up - staff very attentive and friendly - the restaurant is long & thin with lots of tables directly looking out over the river...More

Thank Netty M
TheBoathouseChester, General Manager at The Boathouse, responded to this reviewResponded 2 weeks ago

Thank you for the points you've made. I'm glad overall you enjoyed your visit but I will certainly take the comments about the menu prices on board. Kind regards Philip Murray

Reviewed 9 January 2018 via mobile

We met up with some friend for lunch. We sat with a lovely view of the river. The minus point was that my first pint was flat. I did try another one and it was a lot better. We had a normal wait for the...More

Thank Jason J
TheBoathouseChester, General Manager at The Boathouse, responded to this reviewResponded 2 weeks ago

Thank you for the review. I'm sorry your first pint wasn't up to standard but I'm glad we could rectify it. I hope you'll be back soon. Kind regards Philip Murray

Reviewed 22 December 2017

Recently spent two nights bed & breakfast at the Boathouse Hotel in Chester for a little pre-Christmas break and thoroughly enoyed it. The rooms are modern and comfortable and the breakfasts are delicious. Facilities for making coffee and tea, biscuits and bottled water were all...More

Thank photofrenetic
TheBoathouseChester, General Manager at The Boathouse, responded to this reviewResponded 8 January 2018

Thank you for taking the time to leave feedback. I'm delighted you enjoyed your visit & made the most of your stay. The team & I look forward to welcoming you back soon. Kind regards Philip Murray

Reviewed 2 December 2017 via mobile

Had a lovely dinnertime meal here yesterday.. the braised steak and ale pie was really good and my husband enjoyed his traditional fish chips and mushy peas. Well worth the money and their table service was really good too..thank you molly! We will visit again...More

Thank Jill S
TheBoathouseChester, General Manager at The Boathouse, responded to this reviewResponded 5 December 2017

Thank you for the feedback Jill. I'm very pleased you enjoyed your visit & I'm sure the team will be proud to read your comments also. You're welcome back anytime & I'll especially pass on your thanks to Molly! Kind regards Philip Murray General Manager

Reviewed 2 November 2017 via mobile

the location is great - walking to the hotel is nice, straight off the historic roman walls along the river to the hotel. first impression is very good - nice and cozy and english, right on the river. i normally stay elsewhere but everything was...More

Thank erik z
TheBoathouseChester, General Manager at The Boathouse, responded to this reviewResponded 5 December 2017

Thank you very much for your feedback. I'm glad you enjoyed your stay overall but I'm sorry you didn't enjoy your dinner. The kitchen team work hard to deliver good, honest pub food so I'm sorry that isn't what you experienced on your visit. Kind...More

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Questions & Answers
sparkyhignett
20 April 2017|
Answer
Response from Simon A | Reviewed this property |
Yes it is, there were a couple of dogs on our visits last week.
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Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Meals
Lunch, Dinner, Brunch, After-hours, Drinks
Restaurant features
Reservations, Outdoor Seating, Seating, Waitstaff, Parking Available, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar, Free Wifi
Good for
Groups, Bar Scene, View, Child-friendly, Romantic, Kids
Open Hours
Sunday
11:00 a.m. - 11:00 p.m.
Monday
11:00 a.m. - 11:00 p.m.
Tuesday
11:00 a.m. - 11:00 p.m.
Wednesday
11:00 a.m. - 11:00 p.m.
Thursday
11:00 a.m. - 11:00 p.m.
Friday
11:00 a.m. - 11:00 p.m.
Saturday
11:00 a.m. - 11:00 p.m.
Location and Contact Information
  • Address: 21 The Groves, Chester CH1 1SD, England
  • Location: Europe  >  United Kingdom (UK)  >  England  >  Cheshire  >  Chester
  • Phone Number: +44 1244 328709
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