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Frankie & Benny's New York Italian Restaurant & Bar - Chester

$$ - $$$
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Greyhound Retail Park | Sealand Road, Chester CH1 4LD, England
+44 1244 372577
09:00 - 22:30
Closed now
See all hours
Sun 09:00 - 22:30
Mon - Sat 09:00 - 23:00
More Info
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248 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Showing 248: English reviews
Moreton, United Kingdom
Level Contributor
6 reviews
4 restaurant reviews
5 of 5 bubbles Reviewed 1 week ago via mobile

Popped in for a tea time treat to finish off a lovely day out. Can't fault the place from the moment we walked in. The waitress welcomed us and sat us down. Drinks came quickly and our food was hardly ordered before it was placed in front of us. Not only was it served promptly but perhaps most importantly it... More 

Thank Bracey1
1 review
4 of 5 bubbles Reviewed 13 December 2016

We were seated straight away, the very friendly staff were warm and welcoming and the food was lovely.

Thank Caroline W
Mold, Wales, United Kingdom
Level Contributor
23 reviews
17 restaurant reviews
common_n_restaurant_reviews_1bd8 9 helpful votes
5 of 5 bubbles Reviewed 1 December 2016

The Waitress was so pleasant and helpful. Food was served quickly and tasted very fresh. Toilets were very clean. The service was 100 per cent and 50" per cent discount via email on week night, great value for money. Ideal for couples or families.

Thank 93jule
London, United Kingdom
Level Contributor
771 reviews
324 restaurant reviews
common_n_restaurant_reviews_1bd8 237 helpful votes
4 of 5 bubbles Reviewed 1 December 2016 via mobile

Came for the lunch and overall enjoyed it. We ordered one Margarita Pizza (£6.95) and one Californian Pizza (£10.45). Both were delicious and were served quickly once we've ordered. The only thing that needs improvement was the service to start with as we waited over 10 minutes before someone took our order. There seems to have been insufficient numbers of... More 

Thank TravelReviewer1983
Chester, United Kingdom
Level Contributor
77 reviews
61 restaurant reviews
common_n_restaurant_reviews_1bd8 58 helpful votes
3 of 5 bubbles Reviewed 29 November 2016

We were the only couple waiting for breakfast in a very cold dining area, we were told that the heating had broken down so there were two temporary heat blowers but to little effect. When the food came, it arrived nice and hot. Hot drinks very plenty full you can have as many as you want. Food is a bit... More 

Thank Dave H
Manchester, England, United Kingdom
Level Contributor
10 reviews
6 restaurant reviews
common_n_restaurant_reviews_1bd8 9 helpful votes
4 of 5 bubbles Reviewed 23 November 2016 via mobile

Had a quick lunch with the wife here a few days ago. It was really busy with parties and other families but the staff were super efficient and friendly. I always love the music and atmosphere here. Staff took our order and served it quickly and it was delicious. The very tall guy was funny and cracked a few jokes... More 

Thank Anthony N
Cheshire, United Kingdom
Level Contributor
400 reviews
244 restaurant reviews
common_n_restaurant_reviews_1bd8 216 helpful votes
4 of 5 bubbles Reviewed 18 November 2016

Enjoyed a great meal tonight. Loved the new look too, more open, bit brighter much more comfortable. Service was an incredibly pleasant, polite but funny chap called Greg, real credit to you FnB's. Starters were great, then a pizza and a pasta dish, both really good, rounded off with some ice cold Stella's. Really good, always is!

Thank hubz72
Wirral, United Kingdom
Level Contributor
71 reviews
50 restaurant reviews
common_n_restaurant_reviews_1bd8 24 helpful votes
3 of 5 bubbles Reviewed 12 November 2016 via mobile

Been out shopping and my husband and he suggested stopping here as meant not having to get back in car( heavy traffic) . Friendly staff but very average food. Small, overpriced pizza. Won't rush back.

Thank Tilly M
1 review
2 of 5 bubbles Reviewed 7 November 2016 via mobile

Staff are helpful and friendly. Steak tough and chewy. (Ordered sirloin but ended up with rump because the chef put the wrong steak on the grill). Did not want to wait another 45 mins for a sirloin so just had the rump. Never again!

Thank Edwin P
Holywell, United Kingdom
Level Contributor
20 reviews
14 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
2 of 5 bubbles Reviewed 30 October 2016 via mobile

Went out shopping with the wife and daughter to Chester and we decided to go here for lunch and never ever again,awful food we returned the wife's food it was a disgrace,they apologised to us and never charged for her meal,the waiter was great and said himself that he won't eat the food at frankie and benny's either

Thank popey81

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Restaurant Details

Rating summary
  • Food
    3 of 5 bubbles
    3.5 of 5 bubbles
  • Value
    3 of 5 bubbles
    3 of 5 bubbles
Average prices
Italian, American, Pizza, Diner
Brunch, Breakfast, Lunch, Dinner, After-hours
Restaurant features
Reservations, Seating, Waitstaff, Parking Available, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar
Good for
Child-friendly, Kids, Groups
Open Hours
09:00 - 22:30
09:00 - 23:00
09:00 - 23:00
09:00 - 23:00
09:00 - 23:00
09:00 - 23:00
09:00 - 23:00
Location and Contact Information
  • Address: Greyhound Retail Park | Sealand Road, Chester CH1 4LD, England
  • Location: Europe  >  United Kingdom (UK)  >  England  >  Cheshire  >  Chester
  • Phone Number: +44 1244 372577

Questions & Answers

Questions? Get answers from Frankie & Benny's New York Italian Restaurant & Bar - Chester staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?

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