We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

City Charcoal Grill

12 Mutley Plain | Mutley, Plymouth PL4 6LA, England
+44 1752 663142
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
  • Excellent22%
  • Very good27%
  • Average5%
  • Poor5%
  • Terrible41%
28 Aug 2017
15 Aug 2017
“Stay away”
Open Now
All hours
Fast food, Turkish
12 Mutley Plain | Mutley, Plymouth PL4 6LA, England
All Details
Write a Review
Reviews (36)
Traveller rating
Traveller type
Time of year

1 - 10 of 36 reviews

Reviewed 28 August 2017 via mobile

Absolutely awful!! Food was inedible, greasy soggy, cold and it all went in the bin. Complained to restaurant who said next order would be free. Next order - only offered £4 discount. Diabolical service and disgusting food. Would NEVER use them again!!!

Thank Julia H
Reviewed 15 August 2017

Delivered wrong order then called us Liars! STAY WELL AWAY FROM THIS TAKEAWAY....oh and the food they did deliver was cold!! Followed by verbal abused down phone, and said busy.....

Thank K B
Reviewed 11 June 2017 via mobile

My wife and I use this for every takeaway now when feeling like a lazy evening meal. Yes it's Kebab and pizza but it's great when wanting a dirty food hit! We order via just eat and occasionally we have to call to amend order...More

1  Thank David C
Reviewed 30 April 2016

I had a leaflet through my door so me and my partner through Wed get a takeaway from there. The food was OK, not brilliant. The service was pretty poor. I had ordered a bottle of coke online along with the food and had gave...More

1  Thank natasharose96
Reviewed 6 October 2015

I have never had a delivery. I have not been subject to any 'indoctrination' or anything other than pleasant conversation with the counter staff. The quality of the kebabs is entirely up to high street late night standard. The prices are average. I continue to...More

1  Thank Jannerbloke
Reviewed 26 September 2015 via mobile

Never again ever boys lost my bussiness as long costumer for years mistakes after mistakes time for best kebab from now on

Thank Graham S
Reviewed 2 September 2015

I cannot comment on the poor scores from people describing poor service on deliveries. I do not know whether any or all are true. I hope it is not as bad as has been made out. We only come in here because it is convenient,...More

2  Thank DougalM_12
Reviewed 26 April 2015 via mobile

Absoulutly disgusting was very dry meat on kebab and potatoes tasted awful was fairly cold too! Very disappointed will never order here again

1  Thank Leannespeed
Reviewed 4 March 2015

i have ordered from here a few times and every time i have ended up having to reheat the food, it is always cold and never on time. i have complained and never got any reason from them. They are always very rude and give...More

Thank kellybennett
Reviewed 22 February 2015

I like this place, despite recent adverse contributors. Usually doner kebabs. I echo other comments. The high turnover means that the meat stack is replaced very frequently and the meat tastes comparatively good. Staff are polite and remember our faces. Even more attractive and convenient,...More

2  Thank DavidChaytor
Nearby Restaurants
The Red Lantern
45 reviews
.41 km away
41 reviews
.05 km away
Yay! Koffee
39 reviews
.18 km away
Mutleys Munchies
22 reviews
.30 km away
Nearby Attractions
Burrator Reservoir
669 reviews
.54 km away
Drake's Place
36 reviews
.34 km away
Ford Park Cemetery
27 reviews
.51 km away
Moorview Park
13 reviews
.12 km away
Ask a question
Questions & Answers
Terry C
17 July 2015|
Response from Jannerbloke | Reviewed this property |
The floor is roughly level with the pavement. There are a couple of tables inside.
Improve this listing

Restaurant Details

Rating summary
  • Food
  • Value
Restaurant features
Delivery, Takeout
Open Hours
5:00 PM - 12:00 AM
5:00 PM - 12:00 AM
5:00 PM - 12:00 AM
5:00 PM - 12:00 AM
5:00 PM - 12:00 AM
5:00 PM - 12:00 AM
5:00 PM - 12:00 AM
Location and Contact Information
  • Address: 12 Mutley Plain | Mutley, Plymouth PL4 6LA, England
  • Location: Europe  >  United Kingdom (UK)  >  England  >  Devon  >  Plymouth
  • Phone Number: +44 1752 663142
  • E-mail
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing