A good menu selection, beautifully cooked, and with attentive and friendly service. Highly recommended.
1 - 10 of 28 reviews
The staff were well motivated to look after diners needs, majority of dishes were quickly prepared, and served with style always hot always with a good selection of vegetables, orice was also less than I would have expected to quality of food.
Would give 0 stars if I could. Worst service I have ever received! This is the condensed version of the events that ensued when a group of 10 of us visited the Queens Hotel for lunch. Firstly, upon entering the hotel with my friend who...More
I Booked a cream tea on Groupon for £19.95 I was so exited when myself and my boyfriend got to go for our anniversary the receptionist left us in a room to wait for 10mins before someone seating us, when it came out I was...More
Dear Nikita F I am most concerned to read your review following your visit for afternoon tea. Here at The Queens Hotel we have the highest standards of food safety and hygiene which we take extremely seriously. On the day in question, we served approximately...More
We arrived for afternoon tea which was booked a month ago to be told we couldn't have it as a private function was happening. A compromise was reached but this was a total disaster as where we were sent didn't know we were coming and...More
Dear Carol M It is with great regret that you are upset; and I would not want any of our guests to feel this way; which has resulted in a very emotionally charged review. I hope we can discuss this further and liaise directly. Please...More
We had a lovely family three course dinner at The Queens hotel today. The service and food was exceptional and thoroughly enjoyed by us all. All the staff were friendly, helpful and efficient throughout and in every area we had contact with them. Well done...More
Dear MandieT69 Thank you for taking the time to review your recent visit to The Alexanders Restaurant. I have passed your very kind words to the team and it will be a great pleasure to welcome you back in the future. Yours sincerely Daniel
This restaurant is in the queens hotel. We enjoyed our stay here and the food was top quality. I would recommend.
Thank you for your excellent Trip Advisor review. I am glad to hear that the food was top quality and look forward to welcoming you again in the future. Thank you once again. James Gordon
Excellent staff and wonderful food. The staff were very friendly and quality of vegetable exceptional. Would recommend this dining experience.
Thank you for taking the time to write a comment about the Hotel. I am so pleased you had a positive experience with us. I have passed your kind words on to the team. Please do not hesitate to contact me to discuss this further.
My wife and I attnded a fund raising lunch at the hotel and found the meal very good, the staff were attentive and the meal was served hot and plenty of it. Good Value for the price paidMore
Thank you for taking the time to write. Thank you for visiting us as part of such a good cause. I am delighted you enjoyed your lunch and I have passed you kind words on to the kitchen and restaurant teams. Please do not hesitate...More
We were shown to a table for 2 in the middle of a big space in a soulless room 'below stairs'. No decoration, no music, no atmosphere. After more than one hour we had had melon and 1 glass of wine. We were expecting a...More
Thank you for taking the time to write. I am unreservedly sorry that you did not enjoy your New Year’s Eve with us. The area you were dining is extremely popular with weddings as it such a glamorous and aesthetically pleasing suite. I have included...More