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The Bank House

15-21 Clarence Street | Wetherspoon, Cheltenham GL50 3JL, England
+44 1242 240940
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Overview
  • Excellent13%
  • Very good40%
  • Average22%
  • Poor14%
  • Terrible11%
Travellers talk about
“burgers” (3 reviews)
“steak club” (4 reviews)
Open Now
All hours
CUISINES
Bar, Pub, Vegetarian Friendly, Gluten Free Options
PRICE
$
RATINGS
Service
Food
Value
Atmosphere
LOCATION
15-21 Clarence Street | Wetherspoon, Cheltenham GL50 3JL, England
All Details
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Reviews (254)
Traveller rating
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1 - 10 of 251 reviews

Reviewed 2 days ago

Venue clean and tidy adequately staffed We had 3 different breakfast meals and they were all great, one of my colleagues had a mishap and the pepper lid came off and his meal was covered in pepper the staff were excellent and replaced it quickly...More

Thank Peter C
Reviewed 1 week ago via mobile

Food was absolutely disgusting and not even cheep if you consider the appallingly low quality. How they are allowed to serve such bad Food I don't know. My dog eats better quality than what they are trying to serve. Be wise people and eat somewhere...More

Thank Phil C
Reviewed 2 weeks ago

I certainly wouldn't choose to eat here again. I had the chicken burger with chips and part of the burger was inedible. It was so hard I could cut through it and what wasn't too hard was extremly dry. The chips were not much better....More

Thank Paul M
Reviewed 3 weeks ago

Hungry for breakfast, we found the Bank House near downtown Cheltenham. Comfy if not a little confusing, this restaurant was bustling early in the morning. Food pretty good, once we figured out how to order! They offer some unusual (for Britain) food such as bagels...More

Thank Kate O
BankHouseChelteham, Manager at The Bank House, responded to this reviewResponded 2 weeks ago

Hello Kate O, We are very glad to hear you like our breakfast range, its something we have worked very hard on. We are happy you enjoyed your experience, hope to see you again soon! Many Thanks, The Management Team

Reviewed 3 weeks ago via mobile

I wasn't really hungry and The Bank House offered small portions of fish and chips and so I had that. The fish and the chips were very good. The fish was battered well and the chips were just the perfect amount. But the best thing...More

Thank Buzzus
BankHouseChelteham, Manager at The Bank House, responded to this reviewResponded 2 weeks ago

Hello Buzzus, I am pleased to hear you now like peas! The small fish and chips is a new option on our menu and we are pleased to hear it is going down well with our customers. Many thanks, The Management Team

Reviewed 3 weeks ago via mobile

I went there for some late lunch. Place was crowded with coples of all ages, some loud beer drinking companies and some loners like me. For the first time i used their app and yes,it worked. Got my drink in 4 minutes and food arrived...More

Thank Dace K
BankHouseChelteham, Manager at The Bank House, responded to this reviewResponded 2 weeks ago

Hello Dace K, Thank you for taking the time to review us! We are pleased to hear the app is being well received! It is still in its early stages so pictures may be something we look into. Many thanks, The Management Team

Reviewed 4 weeks ago

I went into the Bank House for a late drink, probably around 11.20pm on a Thursday evening. I waited for a few minutes to be served and could see there was a group of about 4 or 5 people who were already being served, so...More

Thank andywatto
BankHouseChelteham, Manager at The Bank House, responded to this reviewResponded 2 weeks ago

Hello andywatto, Firstly I'd like to apologise for the level of service you received, we are usually much better than this! We have had a few new members of staff start recently which we are training so I hope the service you receive next time...More

Reviewed 8 September 2017 via mobile

The bank house is centrally located in cheltenham. Daily specials and a great assortment of draft beers. Highly recommend for night to just grab few beers with friends.

Thank Gord M
BankHouseChelteham, Manager at The Bank House, responded to this reviewResponded 2 weeks ago

Hello Gord M, Thank you for taking the time to give us a review. We are pleased to hear you enjoyed our selection of beers! We have an ale festival starting on the 11th October, hope to see you there! Many thanks The Management Team

Reviewed 5 September 2017 via mobile

Called In here for a spot of breakfast, nice and friendly place, good service, good food, at good prices. Recommended

Thank malc1005
BankHouseChelteham, Manager at The Bank House, responded to this reviewResponded 2 weeks ago

Hello malc1005, Thank you for a lovely review! We are glad you had a good experience. We very much appreciate your recommendation. Hope to see you again soon! Many thanks, The Management Team

Reviewed 31 August 2017

Came off the M5 for a breakfast stop on August Bank Holiday Saturday expecting it to be open at 07.00 as stated on the web site, but no the times have been changed to 08.00 since January so we were told, so we had to...More

Thank steve w
BankHouseChelteham, Manager at The Bank House, responded to this reviewResponded 2 weeks ago

Hello steve w, Thank you for taking the time to give us a review! Apologies about the misinformation on the website, we are currently in the process of trying to get this changed. Hope to see you again soon! Many thanks, The Management Team

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Nearby Attractions
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Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Meals
Lunch, Breakfast, Dinner, Brunch, After-hours, Drinks
Restaurant features
Reservations, Television, Seating, Waitstaff, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar, Accepts American Express, Accepts Mastercard, Accepts Visa, Digital Payments, Free Wifi, Accepts Credit Cards
Good for
Child-friendly, Kids, Bar Scene, Groups
Open Hours
Sunday
7:00 AM - 12:00 AM
Monday
7:00 AM - 12:00 AM
Tuesday
7:00 AM - 12:00 AM
Wednesday
7:00 AM - 12:00 AM
Thursday
7:00 AM - 12:00 AM
Friday
7:00 AM - 1:00 AM
Saturday
7:00 AM - 1:00 AM
Location and Contact Information
  • Address: 15-21 Clarence Street | Wetherspoon, Cheltenham GL50 3JL, England (Formerly The Bank House)
  • Location: Europe  >  United Kingdom (UK)  >  England  >  Cotswolds  >  Cheltenham
  • Phone Number: +44 1242 240940
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