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Pinocchio's

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Ratings and reviews

Certificate of Excellence2015 - 2018 Winner
RATINGS
Food
Service
Value
Atmosphere

Location and contact

About
An authentic Italian restaurant housed in an historic building just a short walk from the high street in Canterbury. All the dishes are prepared from scratch each day using the best Italian and locally sourced ingredients and lots and lots of passione!! Come and enjoy our freshly made bread and pasta, our traditional Neapolitan pizza, fresh meat and seafood dishes, not forgetting our mouthwatering home-made desserts. Whatever the occasion, you can be sure of great service in a relaxed atmosphere where you are free to savour the flavours and aromas of the Italian kitchen. We look forward to sharing them with you...
PRICE RANGE
US$19 - US$52
Special Diets
Vegetarian Friendly, Vegan Options, Gluten Free Options
Meals
Lunch, Dinner
CUISINES
Seafood, Italian, Pizza, Mediterranean
FEATURES
Seating, Waitstaff, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar, Accepts Mastercard, Accepts Visa, Free Wifi, Takeout, Accepts Credit Cards
Reviews (1,180)
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1,102 results
Traveller rating
780
213
66
28
15
Traveller type
Time of year
LanguageEnglish
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780
213
66
28
15
Show reviews that mention
All reviews pasta tiramisu scallops sea bass antipasti garlic bread steak italian food specials board home made food was fantastic high street booked a table lovely meal visited this restaurant visiting canterbury massimo
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1 - 10 of 1,102 reviews
Reviewed 1 week ago via mobile

An impromptu lunch for 5. They happily founded table for us without a reservation. Good food, friendly service and even though the restaurant got busy we didn't feel rushed to vacate our table. 5 happy ladies thank you.

Date of visit: February 2019
Thank jelizabeth2
Reviewed 4 weeks ago

Opened half an hour earlier to accommodate a party of ten. Great hosts, Wonderful, home cooked Italian food. Cannot fault service. Just love this place. Oh! And the food as well......👍😄

Date of visit: December 2018
Thank mbcarey116
Reviewed January 6, 2019

My husband and I enjoyed a delicious dinner to celebrate his 60th birthday. Very friendly staff , we would definitely return if in Canterbury

Date of visit: January 2019
Thank skinnymin1961
Reviewed January 5, 2019 via mobile

Eaten here with friends and as a couple and never fails to impress me. Italian waiters and waitresses are normally a giveaway of a great authentic Italian and this restaurant is no exception. Owners are lovely and the service has always been of a high...More

Date of visit: October 2018
Thank almc6025
Reviewed January 4, 2019 via mobile

We had pasta and pizza - both were well made, authentic. Had tiramisu for dessert- excellent too. Great hearty, authentic rustic Italian meal... thoroughly enjoyed it!

Date of visit: December 2018
Thank TubbyTubs
Reviewed January 3, 2019

It is a nice enough restaurant, a bit of a walk from the high street, the staff are nice enough but every item on the menu is at least £1-2 more expensive than its competitors, is it warranted? No, absolutely not. Everything was absolutely average-...More

Date of visit: November 2018
1  Thank Kittywake1
Reviewed December 28, 2018

one of the worst customer experience....total disengagement...waited more than 20 minutes just to not be acknowledge what so ever...the restaurant wasn't busy at all and we were waiting with our young child to have our order taken...other new customer took priority as if we were...More

Date of visit: December 2018
2  Thank StephanVer
Reviewed December 9, 2018 via mobile

We had a lovely 3 course meal - service was outstanding. Dishes were gorgeous - melanzana parmigiana and tiramisu were the highlights. Small improvement would be seasoning for seafood pasta as quite bland.

Date of visit: December 2018
Thank libbz18
Reviewed November 30, 2018 via mobile

I visited this restaurant with my parents and partner having read some of the brilliant reviews on Tripadvisor. We were welcomed as we came through the door by a lady I assume was the owner managing front of house. The welcome she gave was very...More

Date of visit: November 2018
6  Thank tristanc540
Massimo F, Owner at Pinocchio's, responded to this reviewResponded December 1, 2018

Thank you for your comments about the food. Our service charge is optional and this is stated both on the menu and on the bill. Regarding the service, we feel it is unnecessary to be so personal about one individual and would rather you would...More

Reviewed November 24, 2018 via mobile

Plenty of restaurants claim to be 'authentic' but few live up to the billing. As a regular traveller to Italy my view is that Pinocchio is one of the few restaurants in Canterbury in this category. We had a warm welcome from the staff and...More

Date of visit: November 2018
Thank davidsL2493ZN
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Questions & Answers
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Eric Z
September 29, 2017|
AnswerShow all 3 answers
Response from mikec244 | Reviewed this property |
10 minutes walk maximum
1
Vote
oceandiamond0
August 3, 2017|
AnswerShow all 3 answers
Response from Massimo F | Property representative |
Thank you for your enquiry, whilst not always necessary, we would advise booking to avoid disappointment, especially if you are more than 2 people. There is a booking facility on our website or you can call the restaurant... More
0
Votes
627MA627
June 12, 2016|
AnswerShow all 2 answers
Response from Dolcevitas | Reviewed this property |
Yes lots of gluten free including GF pizzas, pasta, risotto and desserts - now marked on the menu
0
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